Rossio Plaza Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rossio Plaza Hotel

Exterior
Front of property
Mansard Room
Exterior
Interior detail

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    1 min walk
  • Carmo Convent
    2 min walk
  • Rossio Square
    2 min walk
  • Lisbon (LIS-Humberto Delgado)
    31 min drive

Room options

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Mansard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Lisbon

A stay at Rossio Plaza Hotel places you in the heart of Lisbon, steps from Rossio Square and Santa Justa Elevator. .This hotel is 0.4 mi (0.6 km) from Avenida da Liberdade and 0.3 mi (0.5 km) from Commerce Square.

What's nearby

  • Santa Justa Elevator - 1 min walk - 0.1 km
  • Rossio Square - 2 min walk - 0.2 km
  • Commerce Square - 6 min walk - 0.6 km
  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Castle of São Jorge - 8 min walk - 0.6 km

Getting around

  • Rossio Station (Green) - 3 min walk
  • Rossio Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 31 min drive

Restaurants

  • ‪Fabrica da Nata - ‬2 min walk
  • ‪A Nata de Lisboa - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bastardo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Rossio Plaza Hotel

Central hotel with a 24-hour front desk connected to a rail/subway station in Lisbon
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 62 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekdays 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 12152

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Rossio Plaza Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 972 out of 1289 reviews" "
Rating 8 - Good. 243 out of 1289 reviews" "
Rating 6 - Okay. 50 out of 1289 reviews" "
Rating 4 - Poor. 14 out of 1289 reviews" "
Rating 2 - Terrible. 10 out of 1289 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mirtita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location, the Hotel was lovely. I didn’t really rate the breakfast or the attention of the staff working breakfast who were not attentive at all. We had to keep taking our own plates to them to clear them off our table and keep taking our rubbish to them. There was only us and another couple in there so could not say it was because they were busy. needless to say we only had BFAST that one day. It is walkable to all the spots that show on the Hop on Hop off bus, and smack bang in the City Centre. It is also across the road from Elevador De Santa Justa. The reception staff were all a perfect 10, with stand outs being Daniel and I feel like I want to say Reginald (Brazilian Guy) sorry think his name is incorrect but were amazing and very attentive to anything we needed including helping us book our train tickets to Porto and printing for us. I would def stay at this place again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I wish they would have mentioned we did not have a window in our room and there was construction as it woke us up in the morning
Stayed 2 nights in Jul 2024

10/10 Excellent

Shea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, comfortable beds, great staff!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Rossio Plaza Hotel. Location allowed us to easily walk the Baixo Area of Lisbon
Stayed 3 nights in Aug 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Attic room
The staff we dealt with were all exceptional. The room was not! It was the size of a closet, with an attic overhang making it impossible for both of us to stand at the same time or to move in the room at the same time. The bathroom door only opened half way as the toilet was in the way. I am diss appointed that Hotels.com would recommend this hotel - especially at the nightly price - and I used a previous reward night. We are disappointed to say the least!
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and the amazing staff who were so helpful. Very much appreciated letting us store our bags for a day when we came back from our cruise.
Stayed 3 nights in Jul 2024

4/10 Poor

Elizabeth, New York

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were initially put in a “‘mansard” room that was under 100 square feet (yes, we measured) even though the Expedia website said it was 194 sq ft. Even worse, you couldn’t walk around without hitting your head on the ceiling. Front desk staff were real nice about switching us to a standard double room the next day (which is what we had actually reserved) and this was much better. Still, it seemed quite a bit smaller than the 172 sq ft claimed on the website.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Convenient location
Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in Rossio square within walking distance to everything (dining, shopping, tourist attractions,entertainment, scheduled tours starting in the areas). The room was spacious, with modern amenities and very comfortable. Staff were very nice too.
Stayed 1 night in Aug 2024

10/10 Excellent

Domenico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to sites and many restaurants
Stayed 4 nights in Aug 2024

6/10 Okay

Parmod

Liked: Property conditions & facilities, room comfort
too small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rossio was an excellent choice! The fantastic experience began when we checked in with the gentleman (Daniel Perez? - afternoon of Saturday, August 10). This was the best experience i have ever had at a check in. He was pleasant and informative. He walked us to our room, which was in a different building and gave us the best recommendation for a restaurant. The room was small, but unique, and was very quiet, even positioned near a busy intersection. The bathroom was spectacular, with a great shower. I highly recommend the Rossio!
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, impeccable and had a very nice bathroom. The front desk staff was absolutely amazing, some of the kindest and most helpful I have ever encountered. Thank you so much!!
Stayed 2 nights in Aug 2024

10/10 Excellent

rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable and very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Rosauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and clean. The staff are very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean and upgraded rooms/bathrooms!
Stayed 5 nights in Jul 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Very well located, friendly staff. Recomend
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lisbon
Good location and great staff
Stayed 4 nights in Jul 2024

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay. I enjoyed the location of the hotel. The staff were very helpful. Thank you!
Stayed 4 nights in Jul 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
Hôtel situé au coeur du secteur touristique de Lisbonne. Propreté impeccable. Personnel attentif. Seul bémol, je dirais que le petit déjeuner était généralement moins bon que la plupart des hôtels où nous séjournons habituellement.
Stayed 6 nights in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Corrine, West vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean comfortable. Safe.
Stayed 4 nights in Jul 2024

6/10 Okay

Jose, Arecibo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Exellent property but need maintenance. Air conditioner didn't works and didn't change our room. Was horrible...
Stayed 2 nights in Jul 2024