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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

5.0 star property

Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Lobby
Interior
Royal Suite (Prince's Suite)
Breakfast buffet
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Rua Jau 54, Lisbon, 1300-314
  • Jerónimos Monastery
    ‪3 min drive‬
  • Belém Tower
    ‪4 min drive‬
  • Rossio Square
    ‪6 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | View from room

Family Suite (in New Wings)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

View from room

Premium Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, Garden View (Extra Bed)

View from room

Premium Room, Garden View (Extra Bed)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

8.6 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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  • Pool
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  • Spa
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4.8 out of 5, Exceptional, (1112)
The price is NZ$525
for 1 room
includes taxes & fees
28 Jul - 29 Jul
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About the area

Lisbon

Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. .This luxury hotel is 3.1 mi (4.9 km) from Belém Tower and 3.7 mi (5.9 km) from Commerce Square.

What's nearby

  • Jerónimos Monastery - 3 min drive - 2.2 km
  • Belém Tower - 4 min drive - 3.3 km
  • Commerce Square - 5 min drive - 5.1 km
  • Rossio Square - 6 min drive - 5.1 km
  • Castle of São Jorge - 7 min drive - 5.9 km

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • ‪Restaurante A Grelha - ‬8 min walk
  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Be OK Café - ‬9 min walk
  • ‪Café Dias - ‬4 min walk
  • ‪Coffee Spot - ‬8 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Valle Flor - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 570 out of 770 reviews
Rating 8 - Good. 141 out of 770 reviews
Rating 6 - Okay. 32 out of 770 reviews
Rating 4 - Poor. 14 out of 770 reviews
Rating 2 - Terrible. 13 out of 770 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Panchito, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel radiates elegance from the moment you arrive, with a stunning architectural design that blends sophistication and comfort. The lobby’s grandeur, adorned with exquisite artworks and plush furnishings, invites relaxation. The staff exemplifies professionalism and warmth, making every interaction enjoyable, whether at the front desk or in the beautifully designed common areas. Their attentiveness creates an atmosphere where guests feel valued. The garden offers a breathtaking oasis, filled with vibrant tropical flora. Walking through its serene pathways felt like a luxurious escape, perfect for quiet reflection. At the front desk, the staff went above and beyond to assist with inquiries and special requests, enhancing my experience significantly. Room service was a highlight, with each meal prepared to perfection and served promptly. The extensive menu catered to various tastes, making in-room dining a true luxury. Overall, my stay was magnificent, marked by elegant surroundings and outstanding service. I left rejuvenated and already looking forward to my next visit.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tricia, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic old world hotel with modern rooms. Stunning main reception and dining areas with so much history.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aislinn

Stayed 1 night in Mar 2025

10/10 Excellent

Alenoosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent but the rooms are very dark and no extra lights or lamps to be provided to the customers. We asked so many times if we can have extra light but no one responded or reach out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryan D.

Stayed 3 nights in Mar 2025

10/10 Excellent

Sverre, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place to stay. Stunning property and architecture. Truly majestic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pestana Palace oh how I love thee. Amazing people. I made friends with a lot of staff who catered me with warm smile. Coming back after a days out is like coming home. The place is luxurious but not stuffy. After I visited seven upscale hotel in Lisbon, I could definitely say- Pestana Palace is the grandest. I am so glad I stayed here and will stay again if given another chance. Again I thank all the staff who were so wonderful to me. I will never forget them for making my visit memorable. - mgoldman
Stayed 7 nights in Feb 2025

10/10 Excellent

Moira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Ying

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay , thanks for all lovely staffs . Hope I could have more time to enjoy exploring more of the place.
Stayed 5 nights in Feb 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has so much character you just feel special staying as a guest around so much beauty.
Stayed 2 nights in Feb 2025

10/10 Excellent

julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and attentive and professional. Superb experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect historic stay in Lisbon!

Beautiful historic property walking distance to all. The staff is extraordinary. Highly recommend a stay here while in Lisbon!
Stayed 5 nights in Dec 2024

10/10 Excellent

Arian Bethencourt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the valet parking staff was excellent and vey helpful
Stayed 6 nights in Dec 2024

2/10 Terrible

anthony

Travelled with family
This is not a five star property, the photos on the site mainly show the old main building which if you stay in a large suite then it’s ok but the majority stay in the annex buildings which are out of date in bad repair and are noisy beyond compare. So we stayed ten days the pool was never heated the menu was restricted because the main kitchen/chef was being maintained For 10 days!!!!!! Overall this property is good to visit for a photo and then leave it and stay in the center of Lisbon.
Stayed 16 nights in Sep 2024

10/10 Excellent

LUIS

Stayed 5 nights in Dec 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

ERIC

Stayed 3 nights in Dec 2024

10/10 Excellent

Corina F Cecena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Linxin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024