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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Photo gallery for Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Lobby
Exterior
Interior
Outdoor pool
Reception
Luxury
5.0 star property
9.4

Exceptional

Luxury boutique hotel near Jerónimos Monastery

Located close to Museum of Art, Architecture, and Technology and Belém Tower, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World provides a free breakfast buffet, a poolside bar and a garden. Indulge in a massage at Magic Spa, the on-site spa. The on-site restaurant, Valle Flor, offers lunch, dinner and garden views. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Rua Jau 54, Lisbon, 1300-314
  • Place, Lisboa Congress Centre
    ‪10 min walk‬
  • Place, LxFactory
    ‪12 min walk‬
  • Place, Jerónimos Monastery
    ‪4 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬

Room options

View all photos for Family Suite (in New Wings)

Family Suite (in New Wings) | View from room

Family Suite (in New Wings)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Garden View

View from room

Premium Room, Garden View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | View from room

Deluxe Room, Garden View

8.8 out of 10
Excellent
(17 reviews)
  • Garden view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

Suite (Suite Collection, in the New Wings)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

Royal Suite (Prince's Suite)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, Garden View (Extra Bed)

View from room

Premium Room, Garden View (Extra Bed)

  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Lisbon

Located in Lisbon, Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is in the historical district, within a 5-minute drive of Jerónimos Monastery and Museum of Art, Architecture, and Technology. .This luxury hotel is 3 mi (4.9 km) from Belém Tower and 3.7 mi (5.9 km) from Commerce Square.

What's nearby

  • Lisboa Congress Centre - 10 min walk - 0.9 km
  • Rua Rodrigues de Faria - 12 min walk - 1.0 km
  • LxFactory - 12 min walk - 1.0 km
  • Pastéis de Belém - 4 min drive - 1.9 km
  • Jerónimos Monastery - 4 min drive - 2.2 km

Getting around

  • Alto Sto. Amaro Stop - 4 min walk
  • Alcantara-Terra Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 30 min drive

Restaurants

  • ‪TLÁLOC - Un Rincón Mexicano - ‬5 min walk
  • ‪Com Tradições - ‬8 min walk
  • ‪Parioca - ‬7 min walk
  • ‪São Bernardo - ‬11 min walk
  • ‪Rico's Pizza - ‬6 min walk

About this property

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World offers 190 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Magic Spa. Services include massages.
Make yourself at home in one of the 190 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Valle Flor, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Valle Flor - Overlooking the garden, this fine-dining restaurant serves lunch and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Allegro
  • Valle Flor

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 110.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 650 out of 872 reviews
Rating 8 - Good. 155 out of 872 reviews
Rating 6 - Okay. 36 out of 872 reviews
Rating 4 - Poor. 16 out of 872 reviews
Rating 2 - Terrible. 15 out of 872 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, very professional staff, great food! We had an amazing experience!
Stayed 3 nights in Jan 2026

4/10 Poor

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World Class hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, like the smoked salmon, ir scrambled eggs, or sussage could be more fresh
Stayed 3 nights in Dec 2025

8/10 Good

Ajoy

Stayed 1 night in Jan 2026

10/10 Excellent

Yu Min

Liked: Cleanliness, amenities, property conditions & facilities
Everything is wonderful ~ we love it ~
Stayed 5 nights in Dec 2025

10/10 Excellent

Jorge, South Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is on a palace and they treat you like royalty. Great service, beautiful building and grounds. The breakfast is an experience to enjoy. Its on the list of leading hotels of the world and it shows. I have stayed at others in this category and Pestana do not disapoint. Excelent stay.
Stayed 6 nights in Dec 2025

10/10 Excellent

Shamim, New Hyde Park

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, nice environment
Stayed 4 nights in Dec 2025

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Anahita

Stayed 5 nights in Dec 2025

10/10 Excellent

Jamie

Stayed 5 nights in Dec 2025

10/10 Excellent

Vjay

Stayed 2 nights in Nov 2025

10/10 Excellent

Felice

Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 2 nights in Nov 2025

10/10 Excellent

Alain

Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Tolga

Business traveller
Liked: Cleanliness, staff & service, amenities
Perfect location and extremely nice facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina Ochoa

Stayed 2 nights in Nov 2025

10/10 Excellent

Jing

Stayed 4 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Staff and service was excellent. Would definitely recommend staying here.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive and historic hotel, excellent food and friendly and helpful staff.
Stayed 7 nights in Oct 2025

10/10 Excellent

DONGHEE

Stayed 1 night in Oct 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The palace is beautiful both inside and out. It is located in an area not convenient to shops or restaurants. We stayed in the "extension building" which doesn't look like the palace - not as opulent, cared for or stunning. The furniture, woodwork, carpet, and furniture in our room was dated, worn and needing replacement. The shower was so small it was difficult to use. Towel warmer nice but service slow. We tried multiple times on 2 different days to reach the front desk and it just rang. One day we waited for our car for 15 minutes - and when we checked - no one was getting it. This made us late for a reservation. We had a dinner in the restaurant that was OK - not great - disappointing for a special meal and the price - especially considering there were only a few other tables. We received great service at check in and it went down from there. Nothing terrible - but a number of misses and things delayed, unresponsive and tired. Beautiful in public areas but not the stay we wanted to relish.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing! We have traveled all over the world and this is one of my favorite hotels from all of the ones that I have visited. If you were going to Lisbon this is the hotel you need to stay in if you love history, artwork, Turkish baths, beautiful pools And excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven

Stayed 4 nights in Sep 2025