4/10 Poor
Elizabeth, Steamboat Springs
Travelled with family
21 Oct 2024
Disliked: Amenities, property conditions & facilities
Not your average hotel- quite different. The reception area was housed in one building while our room was in a 4 unit cottage across a busy highway. The rest of the property had gardens and farm structures scattered about (enjoyed looking at the llamas).
Breakfast was delivered to our door- but nowhere to sit- so we trekked over to one of the other cottages. Breakfast was yogurt, an egg dish (not good) and a mini muffin. Could have been a vegan establishment but I didn’t realize this at the time of booking.
The problem: I was booking through Expedia for two couples. It showed a king deluxe suite accompanying 4 people (pull out couch in small anteroom) and a king bed in an alcove room ( no door). When I checked in, I was informed that the other couple would be charged $40 each for the stay. This is on top of the $600 I paid for an incredibly small King deluxe suite across a busy highway and an unsatisfying breakfast. The front clerk said I would have to take it up with Expedia for not disclosing the terms.
Not recommended as poor value for the money. But Mendocino was delightful!
Elizabeth
Stayed 1 night in Oct 2024