We had a decent-sized 6th-floor room with a comfortable bed and great view of the city. It is next to Liverpool Lime Street station and within walking distance of the city centre. Our main gripe was the TV, which was very old, took a long time to respond, had no news channels and was at right angles to the bed..! There was no air conditioning either, although a large fan was provided. The bathroom was clean but pretty cramped (with one of those horrible plastic shower curtains). Staff were helpful, although reception was often unmanned when we walked past. The lifts were ridiculously small and very slow - you could barely fit four people in them. Overall, despite these issues, it was a decent place to stay.