Review Title: Warm Welcome, But Room Disappointed
The staff were absolutely amazing—really welcoming, friendly, and attentive throughout my stay. I genuinely felt valued as an Expedia member, and although they couldn’t offer an upgrade, they kindly gave me a drinks voucher, which was a thoughtful gesture.
However, I booked a double bed and was given a zip-and-link setup instead, which was quite disappointing. It was uncomfortable and not what I expected, which unfortunately affected the overall experience