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The Municipal Hotel Liverpool - MGallery

4.0 star property

Photo gallery for The Municipal Hotel Liverpool - MGallery

Bar (on property)
Superior Room, 1 Double Bed
Exterior
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
Municipal Building Dale Street, Liverpool, England, L2 2ZR
  • Cavern Club
    ‪6 min walk‬
  • Liverpool ONE
    ‪6 min walk‬
  • Royal Albert Dock
    ‪13 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed (Accesible)

Classic Room, 1 Double Bed (Accesible)

Classic Room, 1 Double Bed (Accesible)

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

The Halyard Liverpool, Vignette Collection by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, (336)
The price is NZ$242
for 1 room
includes taxes & fees
8 Apr - 9 Apr
The Halyard Liverpool, Vignette Collection by IHG

About the area

Liverpool

A stay at The Municipal Hotel Liverpool - MGallery places you in the heart of Liverpool, within a 10-minute walk of Cavern Club and Liverpool ONE. .This eco-certified hotel is 0.7 mi (1.1 km) from Royal Albert Dock and 0.6 mi (0.9 km) from Liverpool Pier Head Ferry Terminal.

What's nearby

  • Cavern Club - 6 min walk - 0.5 km
  • Liverpool ONE - 6 min walk - 0.6 km
  • Liverpool Pier Head Ferry Terminal - 11 min walk - 0.9 km
  • Royal Albert Dock - 13 min walk - 1.2 km
  • The Beatles Story Museum - 18 min walk - 1.5 km

Getting around

  • Moorfields Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪Lovelock's - ‬3 min walk
  • ‪Fattoush - ‬3 min walk
  • ‪Sultans Palace - ‬3 min walk
  • ‪German Doner Kebab - ‬4 min walk
  • ‪The Ship & Mitre - ‬2 min walk

About this property

The Municipal Hotel Liverpool - MGallery

Eco-certified hotel with 2 restaurants and a full-service spa
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 179 guestrooms featuring Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Planning an event in Liverpool? This hotel has 215 square feet (20 square meters) of space consisting of a conference center and 7 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Municipal Hotel Liverpool - MGallery has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, French, Greek, Italian, Macedonian, Polish, Portuguese, Russian, Serbian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 13.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 to 25 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 7 meeting rooms
  • Conference centre (215 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.00 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 to 25.00 per person
  • Nearby parking fee: GBP 13.50 per day (328 ft away)
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.00 per night
  • Pool fee: GBP 50 per day
  • Spa fee: GBP 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL

The Municipal Hotel Liverpool - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 562 reviews
Rating 8 - Good. 100 out of 562 reviews
Rating 6 - Okay. 49 out of 562 reviews
Rating 4 - Poor. 16 out of 562 reviews
Rating 2 - Terrible. 11 out of 562 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Stayed 1 night in Dec 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and lovely staff ❤️
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Philip

Disliked: Cleanliness
Poor experience
We have been to the bar in the hotel many times and although a lovely place the service is so slow - at times its painful. But, for my wifes birthday we decided as it was a lovely hotel to stay over for the night. Check in was great and the guy to showed us to room (i think has name was jude) was brilliant - a credit to the hotel The room was not great, very small and compact, on arrival into the room it was dirty with plastic wrappers on the floor and used room keys on the t station what made it worse was the show cushions had a crusty white stain on them.... they should have been binned and not placed on a bed for somebody else. Overall the room was okay but the cleanliness was poor The bathroom was lovely and the shower was hot but the drains absolutely stunk!! For the whole duration the bathroom stunk, our time in the room was minimal so we just chose to get on with it We got ready for a night out and went down for a drink where once again the service awful and around a 10 minute wait sat at the bar before managing to ask for a drink, other customers were visibly fruatrated as i said above it was painful - we finished our drinks and left for the evening After eating out we returned to the hotel the bar was quiet (around 10:30pm) so service was quicker to be fair We addressed our concerns with concierge upon checkout and she was apologetic and listenned to our concerns For such a lovely premium hotel i feel there are much better options around
Stayed 1 night in Dec 2024

10/10 Excellent

Brendan

Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Architectural Masterpiece in a wonderful city
Stayed 1 night in Dec 2024

4/10 Poor

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extortion price for use of pool
Be very careful booking this hotel. It has a pool…but it’s £30 per person per session to use. Nothing said when we booked. Only find out upon arrival. If we’d known, would have booked elsewhere.
Stayed 1 night in Dec 2024

8/10 Good

Liseli

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a gorgeous bar that is great place to enjoy a drink. Amenities are good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Huiying

Stayed 1 night in Nov 2024

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really beautiful, staff all pretty good service. We were told we’d been upgraded but we’re not sure what from because our room was tiny, hard to even use as a couple to be honest which we didn’t expect at this hotel at all. It was very claustrophobic. Otherwise our stay in Liverpool was perfect! Great food at Nord a short walk away!
Stayed 1 night in Dec 2024

6/10 Okay

Jo

Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel let down by the service
The building is incredible and the rooms are very comfortable. The reception staff and concierge were great but the service in the Seaforth restaurant and in the bar was abysmal.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Declan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Doors banging. Staff banging bins early hours. Club music on late. Beds not comfy.
Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
There was very little room between the end of the bed and the dressing table/tv. Also they advertise a swimming pool but h the rn charge £30 per person to have a swim this is ridiculous if you are a guest this should be complimentary. Will not stay here again because of this.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel. The rooms have huge ceilings and are well appointed. The restaurant area clad in Christmas decoration was amazing! Will try to make it back soon. Loved this hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay and was made to feel very welcome! The hotel looked stunning with all of the Christmas decorations and the staff were super lovely, kind and helpful. The ambiance at the hotel is very relaxing and would thoroughly recommend this as a hotel to stay in if you are visiting Liverpool. My only slight critique would be that the grout on the lower tiles in the shower were a bit dirty and discoloured which for a hotel of this standard I would have expected the shower to be completely clean but it wouldn’t prevent me staying at the hotel again as everything else was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a weekend away
We went for a weekend away and the hotel was really nice, lovely bar area and friendly staff.
Stayed 1 night in Nov 2024