See all properties
Save

The Diplomat Hotel and Spa

3.0 star property

Photo gallery for The Diplomat Hotel and Spa

Front of property
Terrace/patio
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Point of interest
Indoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub

Explore the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Plas Llanelly House
    ‪2 min drive‬
  • The Ffwrnes Theatre
    ‪3 min drive‬
  • Parc y Scarlets
    ‪4 min drive‬

Room options

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance

Stradey Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (764)
The price is NZ$136
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Stradey Park Hotel

About the area

Llanelli

A stay at The Diplomat Hotel and Spa places you in the heart of Llanelli, within a 5-minute drive of Plas Llanelly House and Parc y Scarlets. .This spa hotel is 4 mi (6.4 km) from WWT Llanelli Wetland Centre and 8.9 mi (14.4 km) from Kidwelly Castle.

What's nearby

  • Plas Llanelly House - 2 min drive - 1.7 km
  • The Ffwrnes Theatre - 3 min drive - 2.0 km
  • Parc y Scarlets - 4 min drive - 3.2 km
  • WWT Llanelli Wetland Centre - 7 min drive - 6.4 km
  • Oxwich Bay Beach - 43 min drive - 25.6 km

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

Hotel with 3 restaurants, near Plas Llanelly House
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Enjoy British cuisine at Trubshaws, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Llanelli? This hotel has 5102 square feet (474 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Trubshaws - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

The Diplomat Hotel and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 309 reviews
Rating 8 - Good. 100 out of 309 reviews
Rating 6 - Okay. 39 out of 309 reviews
Rating 4 - Poor. 20 out of 309 reviews
Rating 2 - Terrible. 10 out of 309 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Breda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food choices, friendly staff, big warm bedroom with comfortable bed. Plenty of parking. Leisure facilities decent.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jade

Stayed 1 night in Dec 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must better impression and stay this time I am glad I went back . Staff helpful , facilities good . Would stay again
Stayed 1 night in Dec 2024

2/10 Terrible

Nawid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marilyn

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Good place to stay
2 nights stay for work
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness
Nothing
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveller
This was a busy evening . Issues checking in which seemed to be related to Expedia but didn’t give me the best first impression , hotel very busy car park full , lots of events on which went on until late , no plug sockets by bed to charge phone or watch , room comfy but basic bathroom average . Pool warm and ok gym functional . Male staff member opened my door room whilst I was getting changed which startled me and was uncomfortable . Not sure I would go again .
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dave

Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay, staff really friendly, food delicious and great nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was enormous, very happy with it, we had a wedding there and it was great
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the worst hotel I have stayed but the worst value
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

maria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lovely rooms but things not working in spa
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at a good Hotel.
We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Libby

Just a stop over for the horse racing at Fffos las, excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent restaurant
We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Coach House and it was lovely
Stayed 2 nights in Aug 2024