A stay at The Diplomat Hotel and Spa places you in the heart of Llanelli, within a 5-minute drive of Plas Llanelly House and Parc y Scarlets. .This spa hotel is 4 mi (6.4 km) from WWT Llanelli Wetland Centre and 8.9 mi (14.4 km) from Kidwelly Castle.
What's nearby
Plas Llanelly House - 2 min drive - 1.7 km
The Ffwrnes Theatre - 3 min drive - 2.0 km
Parc y Scarlets - 4 min drive - 3.2 km
Swansea.com Stadium - 19 min drive - 19.3 km
Oxwich Bay Beach - 43 min drive - 25.6 km
Getting around
Llanelli Station - 7 min drive
Cardiff International Airport (CWL) - 79 min drive
Restaurants
Stradey Arms - 19 min walk
Nando's - 3 min drive
The New Drovers - 2 min drive
Subway - 2 min drive
Thomas Arms Hotel - 2 min drive
About this property
The Diplomat Hotel and Spa
Hotel with 3 restaurants, near Plas Llanelly House
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Enjoy British cuisine at Trubshaws, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Llanelli? This hotel has 5102 square feet (474 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Trubshaws - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.
Languages
English, Filipino, Polish, Spanish, Welsh
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15.95 for adults and GBP 8.95 for children
3 restaurants
2 bars/lounges
Room service available
Restaurants on site
Trubshaws
Atrium
Things to do
Fitness centre
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room
Family friendly
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
Banquet hall
Lift
Front-desk safe
Newspapers in reception
Vending machine
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services
Business services
Conference space (5102 square feet)
Meeting rooms - 3
Outdoors
Garden
Pool sunloungers
Terrace
Spa
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage - Swedish
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille signage
Lift
Grab bar near toilet
Raised toilet seat
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bed sheets
Premium bedding
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV/satellite channels
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Water-efficient showers only
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat
The Diplomat Hotel and Spa Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom.
The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.)
There was a wardrobe.
Very nice large room.
Derek
Stayed 2 nights in Aug 2024
10/10 Excellent
Libby
15 Aug 2024
Just a stop over for the horse racing at Fffos las, excellent location
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.
Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
A very nice hotel in a quiet little community. Transportation can be difficult in this area as it’s a little removed from Swansea, but great value for money. Restaurant was excellent, staff was very helpful and accommodating when we had delays in getting transportation (uber & taxi). Hotel is a little dated, but well maintained. Would stay again!
Yes comfortable stay can’t help the weather. Lots of activities seem to take place through the day I personally recommend this is advertised to hotel residents and explained to. The guy that was directing traffic on the Wednesday morning was inconsistent let us move the traffic cones ourselves🤔then decided to shake his head and arms at me on return after being out, you can’t park yes I can I am a resident with a description of free parking on hotel policies?. You need to learn your customer service skills lovely even though you are only a maintenance man!!😡.
This is the fifth time I have stayed in this hotel as there is not much choice in the area
Previous times have been acceptable but my stay on July 3, 2024 was just too much.
The food is okay but the bed was so uncomfortable that I woke more tired than when I retired to bed, the double bed comprised of two cheap single divan beds, both of which were broken and it felt like I was sleeping in a hammock And needless to say, I woke with really bad back pain
To addinsult to injury The housekeeper walked in at 9:15 without even knocking on the door with me just getting out the shower!
I intended to complain at checkout but the receptionist never even looked at me or asked how my stay was which I think was down to the typical Welsh anti-English sentiment which is apparent upon arrival at the hotel as every flag is displayed by the English one
Stephen
Stayed 1 night in Jul 2024
8/10 Good
Arun
23 Jun 2024
Arun
Stayed 1 night in Jun 2024
8/10 Good
Robert
9 Jun 2024
Great staff!
Although very slightly a little old fashioned it was excellent. The main asset of this hotel is the staff as every single person we met with was very friendly, courteous and efficient. Probably suits the more mature clientele, which is us, and the entertainment in the evening most likely would get through the auditions on Britain’s Got Talent but this is more than made up for by the staff and delicious food especially breakfasts.