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Best Western Premier Hotel de la Cite Royale

4.0 star property

Photo gallery for Best Western Premier Hotel de la Cite Royale

Bar (on property)
Couples treatment room(s), Turkish bath/hammam, body treatments
Superior Room, 1 King Bed, Non Smoking, Balcony | View from room
Premium bedding, pillow-top beds, in-room safe, individually decorated
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Housekeeping
  • Bar
  • Pet-friendly

Explore the area

Map
12 Place de Verdun, Loches, Indre-et-Loire, 37600
  • Porte Picois
    ‪3 min walk‬
  • Cité Royale de Loches
    ‪5 min walk‬
  • Château de Loches
    ‪5 min walk‬
  • Tours (TUF-Tours - Loire Valley)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Duplex, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Room

Brit Hotel Confort Loches

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (435)
The price is NZ$132
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Brit Hotel Confort Loches

About the area

Loches

A stay at Best Western Premier Hotel de la Cite Royale places you in the heart of Loches, within a 10-minute walk of Cité Royale de Loches and Château de Loches. .This eco-certified hotel is 19.6 mi (31.6 km) from Château de Chenonceau and 22.3 mi (35.9 km) from Zoo Parc Beauval.

What's nearby

  • Cité Royale de Loches - 5 min walk
  • Château de Loches - 5 min walk
  • Musée Lansyer - 6 min walk
  • Porte des Cordeliers - 6 min walk
  • Collegiale de St-Ours - 7 min walk

Getting around

  • Loches Station - 7 min walk
  • Tours (TUF-Tours - Loire Valley) - 49 min drive

Restaurants

  • ‪Sforza - ‬4 min walk
  • ‪Le Caravage - ‬6 min walk
  • ‪Luccotel - ‬10 min walk
  • ‪La Pendule - ‬5 min walk
  • ‪McDonald's - ‬14 min walk

About this property

Best Western Premier Hotel de la Cite Royale

Eco-certified hotel with 2 restaurants and a full-service spa
Best Western Premier Hotel de la Cite Royale offers 45 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 108-cm LED televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Loches hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.
Stay in one of 45 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at La cour des saveurs, one of the hotel's 2 restaurants. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Loches? This hotel has 969 square feet (90 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
La cour des saveurs - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bistr'O Baro - Onsite bistro. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 18.5 for adults and EUR 9.5 for children
  • 2 restaurants
  • 1 bar
  • Free daily reception

Restaurants on site

  • La cour des saveurs
  • Bistr'O Baro

Things to do

  • Bike rentals
  • Bike tour information
  • Bike parking
  • Bike storage
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (969 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - Swedish
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – June 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 108-cm LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9.5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Premier Cite Royale Loches
Best Western Plus Hotel de la Cite Royale
Best Western Premier Hotel de la Cite Royale Hotel
Best Western Premier Hotel de la Cite Royale Loches
Best Western Premier Hotel de la Cite Royale Hotel Loches

Best Western Premier Hotel de la Cite Royale Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 209 reviews
Rating 8 - Good. 37 out of 209 reviews
Rating 6 - Okay. 12 out of 209 reviews
Rating 4 - Poor. 2 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Probably one of the best if not the best hotel we have stayed in Excellent customer service Great facilities Super comfortable stay Cannot wait to return
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short stay
Excellent hotel in beatiful old town
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Excellent overall stay but no soap in reception ladies toilet. Also no soap in room bathroom although there were 2 hand lotion bottles, (possible misunderstanding).
Stayed 1 night in Oct 2024

10/10 Excellent

Guy, Haywards Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a beautiful building. Staff were professional, attentive and organised. We ate in the hotel and had a lovely set dinner choice with a perfect wine recommended. Breakfast was not great, especially for €19 per person, but that was ok in the overall stay. We’d happily stay there again and would recommend.
Stayed 1 night in Aug 2024

8/10 Good

PaoTing

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is lovely. In a perfect setting. Very let down by its breakfast. Nothing was available. We waited for 20 minutes before giving up. The restaurant in the evening is nice but they could do with some other dinning options as very upper tier food perhaps offer a bar menu
Stayed 1 night in Jul 2024

8/10 Good

Pascal

Travelled with partner
Liked: Property conditions & facilities
A beautiful property in a great location in the center of Loches, a medieval town. The rooms were adequate but could have had a few more amenities for a 4 star hotel. The hotel seems that it needs to be better managed: welcome at the reception was not great, there were no more towels at the spa and in the room, the shower stall could have been cleaner in the corners.So all in all it could be an amazing hotel but it lacks some key components still.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Loches
Fantastic location in there heart of the beautiful small town of Loches, with views towards the Royal Citadel. Our room had a huge balcony with the same fantastic view as from the main terrace, perfect for a late in-room breakfast. Modern decor inside a beautifully restored 19th Century building. We purchased our tickets for the visit at the hotel and walked to the site. We had diner outside on the terrace, very good cuisine, service is a but junior and not all are English speakers. I am always hesitant when I see "Best Western" in front of a hotel in France, but now I understand the "Premier" brand. 100% recommend.
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in lovely town.
2 night stay. Loches is a wonderful town. Hotel is very clean and front desk service excellent. Room was very clean and well equipped. Did not have breakfast but did have evening meals in the restaurant. Food very good if a bit pricey. Only 4 stars as service on last night in bar and restaurant was very slow and staff were seemingly disorganised. Rooms pricey as not including breakfast but a good base to stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Booking not acknowledged
I booked this hotel largely on the reviews on here. It looks great when you arrive- a lovely new car park (although when we arrived at 7pm on a Friday evening it was full - we were just lucky to find a space as someone left). Big problem at checkin in that we had booked a superior room with balcony but there was apparently a problem with communication between hotels.com and the hotel and we were allocated the most basic of rooms. The hotel was almost fully booked and our choice of room could not be honoured - we were ‘upgraded’ to a family room but this was a ground floor room and we had no use for the children’s room. I asked for compensation and was told that was not possible because we had been ‘upgraded’. The room was nice enough but the linens felt mostly polyester and the air conditioning was inadequate - we had a fairly uncomfortable night. On the plus side the room was actually very quiet and on its own on the opposite of the stairwell to the other rooms. Best thing is location as the town is pretty but we would not return for the reasons mentioned.
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly and the hotel was beautiful
Stayed 4 nights in Jun 2024

8/10 Good

Simon

Stayed 2 nights in Apr 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and comfortable room.
Stayed 1 night in Oct 2023

10/10 Excellent

caroline

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new favourite hotel in France, great reception team who sorted a problem out for me, nice restaurant with great staff, comfy beds, it was so nice I made a stop on the way home, Loches is a lovely town as it’s so alive, can’t wait to visit again, thank you .

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer tour 23
We thoroughly enjoyed our experience at this GW and would recommend it to anyone.
Stayed 2 nights in Sep 2023

10/10 Excellent

JAMES

Stayed 1 night in Aug 2023

10/10 Excellent

Sophie, Verdun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel, it's been open for two years old. The room are very nice and the bed was very comfortable. The staff were very polite and helpful. Loches is a beautiful and quiet town.
Stayed 2 nights in Jun 2023

10/10 Excellent

Janet, Bend

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property in great location. Historic looking on the outside but very modern & high tech on inside. Staff very friendly. Parking a treat.
Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
Outstanding- we liked it so much we might change our plans to stay again. Loches is an ancient and evocative city, lots of places to walk and explore and eat. Hotel in a great location. Breakfast was superb. We thought it was wonderful value for money. Lots of superlatives!
Stayed 1 night in Jun 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Just the most perfect place .
Stayed 2 nights in Jun 2023

10/10 Excellent

Predrag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the spacious accommodations - two floors (rather unique) plus another small bedroom within the same suite. We also appreciated impressive architectural details with huge ceiling beams. Parking is conveniently located in front of the hotel and plentiful. Location is excellent and old town and restaurants are just an easy walk away. Hotel and room are in excellent condition and bathroom is luxurious. The only suggestions would be to add a compact refrigerator in the bedroom and also to have some small bar soaps ( we found the liquid soap bottle not functioning properly and not everyone likes the liquid soap option).
Stayed 5 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023