With a stay at Britannia Inn Hotel in Ilford (Valentines), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. .This hotel is 8.8 mi (14.2 km) from London Bridge and 9 mi (14.4 km) from St. Paul's Cathedral.
What's nearby
Queen Elizabeth Olympic Park - 10 min drive
ExCeL Exhibition Centre - 10 min drive
Westfield Stratford City - 10 min drive
London Stadium - 12 min drive
O2 Arena - 17 min drive
Getting around
Ilford Station - 8 min walk
Gants Hill Underground Station - 19 min walk
London City Airport (LCY) - 11 min drive
Restaurants
Costa Coffee - 9 min walk
Valentine's Park Cafe - 8 min walk
Roosters Piri Piri - 7 min walk
The Great Spoon of Ilford - 5 min walk
Jono's Free House - 8 min walk
About this property
Britannia Inn Hotel
Art Deco Ilford hotel in Valentines with free parking
Britannia Inn Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and microwave in a common area. Free self parking is available onsite.
Languages
Azerbaijani, English, Hindi, Turkish, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Step-free path to entrance
More
Designated smoking areas
Shared microwave
Room amenities
Bedroom
Heating
Bathroom
Free toiletries
Hairdryer
Towels
Entertainment
LCD TV
Food and drink
Coffee/tea maker
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Parking height restrictions apply
Property is also known as
Britannia Ilford
Britannia Inn Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel
Britannia Inn Hotel Ilford
Britannia Inn Hotel Hotel Ilford
Britannia Inn Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 142 out of 876 reviews" "
10 - Excellent
142
Rating 8 - Good. 307 out of 876 reviews" "
8 - Good
307
Rating 6 - Okay. 212 out of 876 reviews" "
6 - Okay
212
Rating 4 - Poor. 89 out of 876 reviews" "
4 - Poor
89
Rating 2 - Terrible. 126 out of 876 reviews" "
2 - Terrible
126
7.0/10
Cleanliness
7.4/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
6/10 Okay
Jefferson
Business traveller
22 Sept 2024
Liked: Cleanliness
Disliked: Staff & service
Breakfast is Frustrating, Don’t Pay for it
I booked and paid with breakfast, what they served is only slice bread, egg, small packets of jams and coffee. I don’t drink coffee so I asked for juice or water but they said they don’t serve, so that’s disappointing and frustrating.
Lastly, during checkout I waited for about 15mins because no one in the reception area, total of 6 people waited.
We was due to stay at this hotel booked and paid extra deposit - then we was moved to another hotel which caused us further hassle and more stress and deteriorated my mental health - wouldnt use this hotel again
Jorawar
Stayed 3 nights in Aug 2024
2/10 Terrible
Ron
Business traveller
28 Aug 2024
Disliked: Amenities
I turned up there was a drunken lady on the floor by reception.
My damage depsit was taken and only then was I told that I was not actually staying there. (I had carried ny bags into reception already). I complaines syaing that they should have told me that before taking any deposit as it was now gone out of my account.
I was sent around the corne (in the car) to a sister hotel.
There was no parking and for that I had to park at another sister hotel around the corner and walk back to the hotel.
The sister hotel was called lucky 8 and to our relief there was nothing wrong with the room and it was a nice stay overnight.
First there was no room available only to be told after i paid £100 deposit. They took me to park hotel which is full of homeless people and women with children playing everywhere like a kindergarten. The place was smelling like hell. I declined the first room they offered me which smelling of cigarettes and had cigarette ends on the window seal. The other room was so hot and fun or anything to cool the room There was no breakfast as said on the booking. People were fighting throughout the night..
Waste of money and this hotel should be investigated. The bed was broken on one end.
Would not even recommend my worst enemy to stay there.
We definitely should have looked at the reviews better before staying at this place. Our first impression of the room itself was terrible. Worn down, dirty, there were rodent traps everywhere?! It also smelled terrible. We were too scared to sleep under the covers provided because of how unclean the room was. The bed was also basically just springs to sleep on. The location itself was also very uncomfortable, very noisy at night and felt unsafe in general to walk around. There wasn’t much around except to get the hell out of there. If the hotel was reasonably priced it wouldn’t be as much of an issue, you get what you pay for - except it was in no way a cheap hotel. Price does not match value.
Bit of lack of communication as well - we were told we would receive our deposit back within 3 days. It’s been a week now and still no deposit, and I can’t get in touch with the hotel via the chat.
Booked at Britannia, stayed before and good, moved to Lucky 8 due room mtce probs - sister hotel great; restful, comfortable sleep, appreciate the toiletries and tea/coffee etc. Ilford high st is nearby, great choice of cuisine and shops. Parking for me was great, had a space all days, quiet neighbourhood.
We arrived at the hotel, unpacked our car of our cases, checked in to be told we had to then get back into our car and drive to another hotel up the road (not walkable so good job we had a vehicle). We were informed there would be parking at the other hotel. There were spaces but they had bollards to prevent you parking there. The receptionist for some reason couldn’t release a space and we had to park opposite the hotel but move the car by 8am (there goes the holiday lay in). The cupboard doors are hanging on by one hinge. The room was next to the breakfast room so noisy in the morning. The cleaner started hoovering outside our room at 8am and woke my son. The pillows also need replacing. They were hard and flat. A very uncomfortable night. Lastly I plugged the kettle in for a well needed cuppa which didn’t work. I let the cleaner know and they said they would bring us a new one later, needless to say we didn’t get one.
For us the main issue was having to drive to another hotel, reluctance to assist with parking despite parking spaces available and noise.
This hotel was booked for two key workers .
On arrival the hotel demanded £100.00 per room - totalling £200.00, despite the website stating one deposit
They also demanded ID from all guests, these could not be given as neither worker had such in their possession, the hotel refused entry and also refused to refund monies paid for booking.
we book on average for workers 35 rooms per month and never have we received such diabolical service , Britannia hotels WILL NEVER be used again.
I came to hotel and they check me in and then they say they have to transfer me to another hotel? If there is maintenance issue then don’t let people to book into the hotel in that location in the first place very unprofessional and unacceptable behaviour