With a stay at Charles Hope Apartments Brentford in Brentford, you'll be a 5-minute drive from Thames River and 8 minutes from Twickenham Stadium. .This apartment is 5.6 mi (9.1 km) from Kensington High Street and 6 mi (9.7 km) from Westfield London Shopping Centre.
Ealing Broadway Shopping Center - 7 min drive - 4.4 km
Twickenham Stadium - 8 min drive - 6.2 km
Royal Botanic Gardens, Kew - 10 min drive - 8.0 km
Westfield London Shopping Centre - 12 min drive - 9.8 km
Getting around
Boston Manor Underground Station - 2 min drive
Syon Lane Station - 4 min walk
Heathrow Airport (LHR) - 23 min drive
Restaurants
YO! Isleworth Tesco Kiosk - 7 min walk
Magpie and Crown - 18 min walk
Feather & Heart - 17 min walk
The Rising Sun - 17 min walk
Cafe Sorrento - 10 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Charles Hope Apartments Brentford
Apartments in Brentford with kitchens and washers and dryers
Charles Hope Apartments Brentford offers 55 accommodations with washers/dryers and coffee/tea makers. Accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature premium bedding. 32-inch LED televisions come with digital channels. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.
Make yourself at home in one of the 55 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include express check-out and an elevator. Free self parking is available onsite.
Languages
English, Italian, Maltese, Spanish
Property amenities
Internet
Free WiFi
Parking and transport
Free secured, covered self-parking on site
Electric car charging station on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Coffee/tea maker
Paper towels
Cleaning supplies
Toaster
Dining
Dining table
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shampoo
Hairdryer
Towels provided
Toilet paper
Soap
Free toiletries
Living spaces
Sitting area
Entertainment
32-inch LED TV with digital service
Laundry
Washer/dryer
Work spaces
Desk
Desk chair
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
GBP 150 per pet per stay
Welcoming cats and dogs only
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 360
6 steps to reach property
Well-lit path to entrance
Smoke-free property
Services and conveniences
Concierge services
Limited housekeeping
Local maps
Iron/ironing board
Location highlights
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system
General
55 rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Access code, private entrance
Pets
Pets allowed for an extra charge of GBP 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Pet fee: GBP 150 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Charles Hope Apartments Brentford Apartment
Charles Hope Apartments Brentford Brentford
Charles Hope Apartments Brentford Apartment Brentford
Charles Hope Apartments Brentford Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 24 out of 50 reviews" "
10 - Excellent
24
Rating 8 - Good. 15 out of 50 reviews" "
8 - Good
15
Rating 6 - Okay. 7 out of 50 reviews" "
6 - Okay
7
Rating 4 - Poor. 1 out of 50 reviews" "
4 - Poor
1
Rating 2 - Terrible. 3 out of 50 reviews" "
2 - Terrible
3
9.2/10
Cleanliness
9.2/10
Amenities
8.8/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Bella Velinova
Travelled with family
23 Jul 2024
Liked: Room comfort
Bella Velinova
Stayed 4 nights in Jun 2024
8/10 Good
Kelly
Business traveller
19 Jul 2024
Liked: Cleanliness, room comfort
Always great & consistent.
I always find these apartments a great location for my work & with parking available even better.
I arrived to a warm apartment but with a fan in the room & turned on, which was appreciated.
The electric charging in the car park was not working so I was unable to charge my vehicle, I had this issue last time & noticed that no one else was charging.
A suggestion of improvement would be to include which building you are in by talking about the car park, if you arrive by car it isn’t always obvious if you need to be entering from the top or bottom of the car park. I have experienced guests wandering aimlessly in the past for this reason. I still struggle to be clear (after circa 10 visits) to be clear on this point
Clean, spacious and safe appartement. Could have been really good but had not sufficiently checked before our stay. The hairdryer was missing and the TV did not work (remote possibly needing new batteries). We had a reply after communicating this ( also a broken drawer ):" Thank you for reaching out (! !). You will not be held responsible" but no one brought hzirdryer or batteries for the next day ( 2 night stay). The oven and microwave took some time to work out - and we switched off the 'air connditioning ' in the bedrooms in sheer frustration as even following the indtructions in a downloaded manual didnt work.
Everything thing looked lovely but not at all practical.
Lesley
Stayed 2 nights in Jun 2024
6/10 Okay
EMMADORIS
Business traveller
28 Apr 2024
Liked: Room comfort
There were different strands of hairs on the bed so beddings probably weren’t changed
There were no pods for the coffee machine and the kettle wasn’t working so a bad start to the morning as had to be at work at 8am
EMMADORIS
Stayed 1 night in Apr 2024
8/10 Good
Jeffrey, Artesia
25 Apr 2024
Liked: Property conditions & facilities
Jeffrey
Stayed 1 night in Apr 2024
10/10 Excellent
Nikos
Business traveller
25 Apr 2024
Liked: Cleanliness, room comfort
Customer Service
Customer service team are excellent - second to none!
Disastrous booking and check in procedure.
After you book the apartment then the problem rally begins. You will have to fill in all kind of information including screenshot of ALL the passports of your family.
Then to check in with all this complications the procedure might take you hours.
There is nobody in the receptions and to find your apartment is nearly impossible. I had apartment 11 and to get there I had to take a lift to the cellar, then enter the car park, then exit via some slope and then go up spiral chairs. I am astonished that the good employee of the company was able to guide me into my apartment.
The positive thing is that their phone help is good, the operators try all they can and are very helpful but somehow the management and the procedure is way too complicated. The one who is designing the procedure of checking in seems not to know what "user friendly" means.
In addition to all my problems above electricity went out in my apartment and the day we left there was no hot water.
Get another management is my advice.
After a night in a horrible hotel, this flat was amazing. It was exceptionally clean, beds were great, and kitchen had everything you could need. We walked over to a restaurant for dinner that was recommended in the listing’s app and then to a grocery store. There was a washer/dryer in the unit so we were able to catch up on some laundry. We would love to stay here again if the occasion presents itself.
The property is modern and more spacious than your typical hotel room. However, having spoken to the property representatives regarding the windows being unlocked and opening on its own upon entry, making the apartment cold (especially during the Winter) and been promised to send someone to check out the window/drop off but no-one visiting to resolve the issue.
Addoo
Stayed 3 nights in Nov 2023
2/10 Terrible
Ronaldo
20 Nov 2023
Ronaldo
Stayed 1 night in Nov 2023
8/10 Good
Andrew
Travelled with partner
12 Nov 2023
Liked: Amenities
A great place to stay. About 1 hour from central London. The accommodation was clean and we had all we needed to enjoy our stay.
However on both nights we were subject to unacceptable noise from incoming residents between 3am-6am.
We needed somewhere at short notice for our adult family and dog as our other accommodation had let us down. The booking process was a bit of a pain with documents being sent but actually it all worked smoothly, the self check in was great with a keyless access code system. The rooms were fabulous with high end appliances and spotless with loads of space. The inclusion of parking was a massive bonus. It’s about 15 mins into Heathrow by car, 1 mile from a tube and 35 mins drive into central london. 30 min drive to Wembley stadium- all of which we needed.
My only criticism is the outside spaces seem rather uncared for, dead birds, cigarette buts etc and with a little work they could be a real asset. Wouldn’t hesitate to recommend.
Susannah
Stayed 2 nights in Aug 2023
10/10 Excellent
Russell
26 Aug 2023
Liked: Cleanliness
Russell
Stayed 1 night in Aug 2023
8/10 Good
Kelly
Business traveller
29 Jul 2023
Liked: Cleanliness, room comfort
Great place, but clearer comms needed
The accommodation itself was lovely, it had everything needed & was very clean.
I did need to chase for check in details, which was frustrating, but all resolved with the guest services team.
Upon arrival it was unclear how to get into the right door from the car park and had to ask someone who was in the car park. The welcome information emailed suggested manuals for how to use appliances, but they were not on the website so working out how to use the TV was troublesome. The wifi & password was not the one on the website & I had to locate the hub to sort this out. Lastly the terrace was in dire need of weeding.
Having said all of the above, the accommodation really is excellent and would be 100% if the communication niggles were resolved.