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citizenM London Victoria Station

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Apollo Victoria Theatre
    3 min walk
  • Victoria Station Travel Information Centre
    4 min walk
  • Buckingham Palace
    11 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1790)
The price is NZ$397
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hotel Riu Plaza London Victoria

About the area

London

With a stay at citizenM London Victoria Station, you'll be centrally located in London, just a 4-minute walk from Victoria Station Travel Information Centre and 11 minutes by foot from Buckingham Palace. .This property is 1 mi (1.6 km) from Westminster Abbey and 1.2 mi (1.9 km) from Big Ben.

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Hyde Park - 16 min walk
  • Big Ben - 20 min walk
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Property with a 24-hour business center, near Buckingham Palace
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 226 guestrooms featuring iPads and iPod docking stations. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions are provided, with digital programming available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Satisfy your appetite at CanteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.
A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1155 out of 1512 reviews" "
Rating 8 - Good. 269 out of 1512 reviews" "
Rating 6 - Okay. 53 out of 1512 reviews" "
Rating 4 - Poor. 16 out of 1512 reviews" "
Rating 2 - Terrible. 19 out of 1512 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jamshid

Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
What an amazing place to stay, I felt very welcomed and all the staff remembers your name. Katie, she was one of the best checked in on us while we sat and ate.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean Pierre

Stayed 1 night in Aug 2024

6/10 Okay

Ken

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. Modern. Different in a good way!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to victoria station, Buckingham palace, Big Ben, westminister abbey etc. Friendly staff, good breakfast, and easy check-in process. The rooms are controlled by an IPad which was cool. There are only 2 drawbacks, first, the bed is against the wall, so you have to crawl over the person in the middle of the night. Second, the bathroom is not private, obscured plastic is surrounding it but you can still see in and hear everything. With that being said know your hotel mate well before booking. Other than that a good experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Very eclectic and modern. Staff was very helpful at check in and check out. Clean, quiet and a lovely stay whilst in London!
Stayed 1 night in Sep 2024

4/10 Poor

Elissa

Travelled with partner
There is no customer service. You have to check yourself in and make your room key. You have to Check yourself out. The bed is up against the wall. You have to be a gymnast to get in and out. There is no electric outlet in the bathroom and the hairdryer has a very short cord and the outlet is near the floor. You have to be 3 feet tall to use the hairdryer in front of the mirror in the bedroom While much of the hotel is high tech there is no USB ports in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Selma

Stayed 3 nights in Sep 2024

10/10 Excellent

Ebenezer

Travelled with group
I love the location. Good breakfast, very close to the Victoria Station and few minutes from the Palace. Room may not be super big but very comfortable and modern. Staff very nice and polite! Will sleep there again if I happen to pass through central London
Stayed 5 nights in Sep 2024

10/10 Excellent

George

Very good hotel clean and good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, close to everything!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kwabena

Travelled with partner
Liked: Amenities
Everyone was amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off the tube
Stayed 4 nights in Sep 2024

10/10 Excellent

Laurajane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, modern, colorful and happy. The staff was very pleasant and helpful. Breakfast was wonderful. Coffee was exceptional. Rooms are small, but clean and have everything you need including a refrigerator drawer. We would definitely choose citizenM again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Alhagie Sait

Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
24 hour bar in the hotel. What is wrong with that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location for London. You 5 minute walk from the Victoria stations nd also walking distance from Buckingham place! Small room but they were Clear rooms and staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard good things about this chain from a fellow traveller, so I decided to give it a try. I had a great room, the food was good, service was great and it was a really convenient location at a reasonable price. Wins all around! Will definitely stay again and will try other locations in other parts of the world.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high tech room with very comfortable bed and very nice toilet in the room. Thank you.
Stayed 1 night in Sep 2024