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citizenM Tower of London

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Tower of London

Exterior
Exterior
King Room - Tower View
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    2 min walk
  • Sky Garden
    7 min walk
  • The Gherkin
    8 min walk
  • London (LCY-London City)
    25 min drive

Room options

View all photos for King Room - Tower View

King Room - Tower View

King Room - Tower View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor dining
The Tower Hotel, London
Free WiFi
Restaurant
Gym
Breakfast available
4.1 out of 5, Very good, (5728)
The price is NZ$691
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Tower Hotel, London

About the area

London

With a stay at citizenM Tower of London in London (London City Centre), you'll be steps from Tower of London and 12 minutes by foot from London Bridge. .This hotel is 1.5 mi (2.4 km) from St. Paul's Cathedral and 2.3 mi (3.7 km) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 9 min walk - 0.8 km
  • London Bridge - 12 min walk - 1.1 km
  • St. Paul's Cathedral - 5 min drive - 2.5 km
  • Big Ben - 8 min drive - 4.2 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

Hotel with a 24-hour business center, steps from Tower of London
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 370 guestrooms featuring iPads and flat-screen televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Enjoy a meal at canteenM or snacks in the hotel's 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 8 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CloudM

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1030 out of 1449 reviews" "
Rating 8 - Good. 290 out of 1449 reviews" "
Rating 6 - Okay. 76 out of 1449 reviews" "
Rating 4 - Poor. 32 out of 1449 reviews" "
Rating 2 - Terrible. 21 out of 1449 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kettia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful very convenient.
Stayed 3 nights in Aug 2024

8/10 Good

Matthew L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to Tower Hill.
Stayed 4 nights in Aug 2024

10/10 Excellent

JASMINE

Liked: Cleanliness, staff & service, property conditions & facilities
Located immediately outside Tower station, this hotel is incredibly convenient & easy to get to. Our room had a view of the Tower of London, and its walking distance to Tower Bridge, the Thames, and plenty of restaurants. The rooms are clean, modern, and more than adequate for a busy stay in London.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jess

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. It is controlled by an iPad but it was very easy to figure out. Train is out the front door and goes everywhere. 5 min walk to the tower or the bridge. Lots of food options near by
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly helpful staff, extremely clean. Beautiful views from rooftop bar at night. Rooms on the small side but didn’t matter to us as only used as somewhere to sleep/wash etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love London
Location was perfect hotel nice clean friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hormoz, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good experience staying at this hotel. The room was very clean and updated, making my stay comfortable and pleasant. The hotel's location next to the metro station was incredibly convenient, making it easy to get around the city. Overall, I really enjoyed my time here and would definitely recommend it to others.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Chinyelu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kaity

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Location was good, near the Tower of London and easy access to the tube. Restaurants were within a 10-15 minute walk. There is no air conditioning and no good ventilation in the rooms. They end up feeling like stuffy hot boxes.
Stayed 3 nights in Aug 2024

8/10 Good

James

Stayed 2 nights in Aug 2024

10/10 Excellent

Gary, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient and right at the tube Tower Hill station. When you exit the tube you are right there at the hotel entrance.
Stayed 2 nights in Aug 2024

8/10 Good

Joanne

Liked: Staff & service, amenities, property conditions & facilities
I booked this hotel "sight unseen" because it was close to the Tower Hill Tube station, which was very convenient. The hotel has quite a "young" vibe that may not appeal to the over-50 crowd (like me). The iPad used to control the lights, temperature, TV, etc., was very convenient and easy to use. I felt some features of the room were gimmicky (i.e. the combination shower/toilet 'pod' that turned different colours - why?) The staff are all quite young but very good at what they do, and friendly. The elevator doors can be unnecessary aggressive and tried to chop me in half once. The hotel was quiet and safe, and within good walking distance of shops, public transit, etc. However, the cost for certain items at the canteen are outrageous. £3.80 for a cup of tea (there are no kettles or coffee makers in the rooms) works out to nearly $7 Canadian. Ridiculous. A large-size bag of crisps for £4 is $7.00 Canadian. £40 for a one-and-a-half size bottle of wine???? Give me a break. And yes, London is expensive but this is daylight robbery. Also, the elevator voice is practically Orwellian, a draconian fembot that declares "DOORS CLOSING" in a tone that recalls the Daleks from Doctor Who. What was the point of the photos in the room, featuring a nude young woman with a pineapple on her head? I stayed here because it was convenient but I very much doubt I will do so again. The owners should concentrate less on gimmicks and more on customer service. Please put some kettles in the rooms.
Stayed 9 nights in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel. Easy to come and go. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

SANDRA, Hialeah

Travelled with partner
Liked: Amenities
Excellent Our second time on one of your hotels
Stayed 4 nights in Aug 2024

10/10 Excellent

Ann-Kathrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views of the Tower! The bar on Cloud 9 is sensational. Quirky experience! A d a very comfortable night!
Stayed 1 night in Aug 2024

10/10 Excellent

Keri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a great price!
I first stayed here in 2022 and had an amazing experience, so when I was looking for a hotel for my 2024 visit, I immediately went to CitizenM. The rooms are small but comfortable. The service is great and there's lots of room to sprawl out on the ground floor to work. It's worth paying extra for a view of the Tower of London/Tower Bridge! Will definitely be staying here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Negus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Services provided
You do the checkin via a terminal which is ok. When the TV has problem, we were offered two free drinks in the pub. When they can't fix the TV problem, they immediately offer a new room to us. This is what we call top services
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and very modern design. Interesting to have an iPad to operate everything from the lights to the blinds and tv. A very short walk to tower hill and the tube station is outside the door. Would definitely recommend!!!
Stayed 2 nights in Aug 2024