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Colonnade Hotel London

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Colonnade Hotel London

Exterior
Garden
Lobby lounge
Junior Suite
Ecotours

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2 Warrington Crescent, Little Venice, London, England, W9 1ER
  • Paddington Central
    10 min walk
  • Lord's Cricket Ground
    14 min walk
  • Kensington Gardens
    3 min drive
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Single Room

Single Room | Private kitchen

Single Room

  • 4 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Room

Club Room

Club Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

London

With a stay at Colonnade Hotel London in London (City of Westminster), you'll be within a 5-minute drive of Hyde Park and Marble Arch. .This boutique hotel is 2.2 mi (3.5 km) from Oxford Street and 2.5 mi (4 km) from Kensington High Street.

What's nearby

  • Paddington Central - 10 min walk - 0.9 km
  • Hyde Park - 4 min drive - 2.1 km
  • Marble Arch - 5 min drive - 2.4 km
  • Oxford Street - 6 min drive - 3.6 km
  • Kensington High Street - 8 min drive - 4.0 km

Getting around

  • Warwick Avenue Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • London City Airport (LCY) - 56 min drive

Restaurants

  • ‪Real Ale - ‬1 min walk
  • ‪Cafe Laville - ‬9 min walk
  • ‪The Warrington - ‬4 min walk
  • ‪Waterside Cafe - ‬7 min walk
  • ‪The Hero of Maida - ‬5 min walk

About this property

Colonnade Hotel London

Victorian London hotel in City of Westminster with a 24-hour front desk
Colonnade Hotel London offers 43 accommodations with iPod docking stations and safes. Beds feature premium bedding. 28-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 43 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Polo Terrace - This bar specializes in British cuisine.
24-hour room service is available.

Languages

Bulgarian, Czech, English, Estonian, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: GBP 7.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Polo Terrace

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 28-inch flat-screen TV
  • TV channels
  • DVR
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7.50 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London

Colonnade Hotel London Reviews

Reviews

5.8
Rating 10 - Excellent. 146 out of 1000 reviews" "
Rating 8 - Good. 240 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 173 out of 1000 reviews" "
Rating 2 - Terrible. 273 out of 1000 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Poor

Shaun

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are tired and nothing like the photos. One small bath towel and no bath mat for a double room. This wouldn’t have been a problem had our welcome actually been welcoming. Front of house staff rude and unhelpful and we couldn’t wait to leave the next morning, very glad only one night booked. Great location and with different staff things could have been better. Night doorman was the only member of staff that was polite and pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

RODERICK

Liked: Cleanliness, staff & service
I’ve stayed here before and will again but this visit was only average. A nice room but up two flights of stairs and across an exterior walk way! Then the water pressure was very poor. This is a nice hotel. Great area. Convenient and nice staff but stay in a room on floor 2 and below !!
Stayed 1 night in Aug 2024

6/10 Okay

Dave

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Very spacious room with four poster bed The room was a bit tired, with dirty carpets and in need of some decoration
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
This is a very old hotel & the room had a bad small & the bed was very uncomfortable. I don’t know who gave the high rating which led to my stay, but I regret the money spent - very bad experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay if you want a convenient location and plan to see London! This is not a Ritz. It's an economical choice for those wanting to be out and about, have convenient transportation, and have a place to sleep. This is my second stay at this hotel.
Stayed 8 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is not a four star hotel, however for what we paid (£80,:travel lodges over £200), it was what we expected. We did not have high expectations given the reviews, but it wasn't as bad as we thought it would be. The hotel, although tired had some me lovely period features, staff were very welcoming and the location was great. Budget price for a budget hotel, but should not be advertised as a four star and the website is not a true reflection of the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Fred

Travelled with partner
Disliked: Property conditions & facilities
The hotel is quite tired and in need of an upgrade. Our bath was missing a plug and on asking at reception was told that these weren’t provided. After a mildly heated exchange, a maintenance man was sent to the room to fix a plug. Location close to the underground was good.
Stayed 2 nights in Aug 2024

4/10 Poor

Morgan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just wasn’t what was advertised, very run down. But was really close to public transport which made it really convenient.
Stayed 15 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in an excellent location close to the tube station in a quiet neighbourhood with clean large well furnished rooms. On the downside the décor was a bit old fashioned & breakfast was continental only. The staff were pleasant & polite. We would certainly stay there again.
Stayed 2 nights in Jul 2024

4/10 Poor

Raja

Stayed 1 night in Jul 2024

2/10 Terrible

Boyd

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False photos and review
Stayed 4 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
After reading the reviews we were a bit worried about staying. We were surprised to find that our room and bathroom were both clean and tidy. We cant believe that of all the rooms in the hotel we got the only good one! Our only negative comments would be: The stairs from 2nd to 4th floor are a nightmare for people our age! The hotel as a whole could do with some TLC being administered.
Stayed 1 night in Jul 2024

2/10 Terrible

STEPHEN, HEMEL HEMPSTEAD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Safe has still not been mended. Reported Tuesday evening. 2. Hotel staff don’t wear uniform or badges with their name and position. 3. Contrary to hotel’s own website no English breakfast option. Just a poor continental option with poor choice. 4. Furniture in both room and customer areas, such as the so-called restaurant, very badly torn or marked or both! 5. Room doesn’t contain a “What to do in event of emergency” notice - a breach of local legal regulations. 6. WiFi is pathetic with frequent disconnections and extremely slow speeds. 7. Curtains in room badly pot-marked. 8. Nothing but lies about Tuesday’s supposed restaurant. After seating another couple then me, a supposed manager informed me that they aren’t starting cooking until 8pm! So much for the 11am to 10pm restaurant. 9. Numerous marks/stains/burns and a big hole in carpet. A supposed 4-star hotel? Easily the worst hotel I have ever stayed in. Yet this so-called dump of a hotel charges 4-star rates!!
Stayed 6 nights in Jul 2024

2/10 Terrible

Amanda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Got there dead on 2pm check in time and was told to sit and wait.... some people were gradually given their rooms but we were told after waiting 30 minutes that our room wouldn't be ready for another hour. I explained we were going to a concert which actually started at 2pm, could we use a courtesy room or something to get changed in and drop our luggage off, after a further wait they let us into our room mid clean which worked for us. The room itself had knobs missing off all cupboards and post off a headboard, floor tiles in bathroom broken and bath panel hanging off. Shower wasn't very powerful at all. We luckily only used the room to sleep in after the concert. The beds were comfy, fluffy pillows and nice curtains. Very old building could do with money spending on it. Meet customer's expectations and change the checkin time to 3pm if you won't be ready for 2pm and staff need to keep customers informed. Convenient for Hyde Park.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff wouldn’t rush back
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kate

Travelled with family
Certainly not a 4 star hotel, very impressive from the outside but very tired and dated inside. Our bathroom had broken floor tiles and a broken rotten Bath panel. The location though is fab and I did not pay 4 star prices for the night’s stay
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and run down
The property is old and run down. We had a Deluxe room. However there was nothing deluxe about it. The bed was so hard it gave my wife a bad back. The old mixer tap never stopped leaking and to get a comfortable shower we had to turn the flow right down or get burnt. The staff are brilliant.
Stayed 3 nights in Jul 2024

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight was leaving. One of the worst hotels I have ever stayed in. The four star rating is entirely misleading.
Stayed 1 night in Jul 2024

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Dean

Stayed 1 night in Jul 2024

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
return visit
characterful, charming and vibrant, the decor is a pleasure with its Italianate murals in the villa and colourful furnishings. friendly and happy staff. breakfast is simple but effective. this 2nd time we went, we went to the Persian restaurant, Janan. the cooking was sublime.
Stayed 2 nights in Jul 2024

6/10 Okay

Louise

Disliked: Property conditions & facilities
Hotel is tired looking :(
Hotel is tired looking (worn carpets) - breakfast was included but it was only cereal or toast - was expecting cooked breakfast as was £280 for the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Hannah

Travelled with partner
Disliked: Staff & service
Shockingly bad communication even with Expedia themselves- just ignored emails and phone calls not wanting to answer query. Father died 2 days before due to stay and chased for over a week to hopefully get a refund due to circumstances, then refused. This took more than 5 calls, numerous online chats with expedia to get a response 8 days later.
Stayed 1 night in Jun 2024