DoubleTree by Hilton Hotel London Ontario

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Lobby sitting area
Interior entrance
27-inch TV with cable channels, pay films, MP3 dock
Room, 1 King Bed, Kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 King St, London, ON, N6B1S2
  • Victoria Park
    ‪6 min walk‬
  • London Convention Center
    ‪7 min walk‬
  • Centennial Hall
    ‪8 min walk‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible (Private Access)

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Private Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

King, Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Private Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Private Floor)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

With a stay at DoubleTree by Hilton Hotel London Ontario, you'll be centrally located in London, within a 10-minute walk of Victoria Park and London Convention Center. .This eco-certified hotel is 0.7 mi (1.1 km) from Budweiser Gardens and 0.7 mi (1.2 km) from Museum London.

What's nearby

  • Victoria Park - 6 min walk - 0.6 km
  • London Convention Center - 7 min walk - 0.7 km
  • Covent Garden Market - 10 min walk - 0.9 km
  • Budweiser Gardens - 10 min walk - 0.9 km
  • University of Western Ontario - 5 min drive - 3.6 km

Getting around

  • London, ON (XDQ-London Train Station) - 9 min walk
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Queens Cafe - ‬7 min walk
  • ‪The Morrissey House - ‬3 min walk
  • ‪Crabby Joe's Tap & Grill - ‬2 min walk
  • ‪Coffee Culture - ‬3 min walk

About this property

DoubleTree by Hilton Hotel London Ontario

Eco-certified London hotel connected to the convention center, steps from London Convention Center
DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including wireless internet access (surcharge) and concierge services. This hotel also features gift shops/newsstands, a hair salon, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel London Ontario has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (CAD 15)

Parking and public transport

  • Uncovered valet parking on site (CAD 39.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 2.5-100.0 for adults and CAD 2.5-100.0 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 27-inch TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 14 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered valet parking fee: CAD 39.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1008 reviews
Rating 8 - Good. 266 out of 1008 reviews
Rating 6 - Okay. 131 out of 1008 reviews
Rating 4 - Poor. 68 out of 1008 reviews
Rating 2 - Terrible. 63 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
About what you would expect from a large downtown 4-star hotel, nothing major to complain about but nothing to rave about either. Room was clean and modern, beds and pillows were comfortable. Restaurant food was so-so, although the Bloody Caesar was not good and I feel that’s a drink every restaurant should be able to get right if they just stop using the cheap mix. Our room package didn’t include parking ($16 I think, the small multilevel parkade is next door) or breakfast, which had both buffet and a la carte options. No continental breakfast so while we wanted to just grab a muffin or a yogurt to go for the kids (to tide them over as we had breakfast plans elsewhere a little later) unfortunately that wasn’t an option. Instead we had to buy each a buffet ($8 each) and ended up grabbing a few things just to get our $ worth. All in all a positive overall experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Stayed 1 night in Nov 2024

2/10 Terrible

Patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms and very convenient location. Parking was not very secure and need better maintenance on the parking building.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic to good hotel that offers all comnvenience
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the decor, the staff and the rooms and the safety of the hotel. I would definitely recommend staying here if you are in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the service to the hotel room. It was a perfect stay.
Stayed 1 night in Nov 2024

10/10 Excellent

DEAN

Business traveller
N/a
Stayed 1 night in Nov 2024

6/10 Okay

Ruby

Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience
Stayed on a Thursday night for work last minute. There were dirty towels left behind from the previous guest. Neighboring room was partying in their room from 2am-3:30am, calls to reception were unanswered. Not fair.
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Stayed 1 night in Nov 2024

8/10 Good

Tara

Stayed 1 night in Nov 2024

10/10 Excellent

Alberto, Richmond Hill

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, clean and quiet. No cleaning service unless requested. Cookie and bottle of water appreciated at check in after a long day!
Stayed 2 nights in Nov 2024

10/10 Excellent

Abiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
It was amazing! Professional and respectful staff
Stayed 1 night in Nov 2024

8/10 Good

BRUCE

Stayed 1 night in Oct 2024

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok. We were only there one night and had an older room. Checking in was easy. Lots of dining options.
Stayed 1 night in Oct 2024

10/10 Excellent

Najwa

Stayed 1 night in Oct 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met standards
Stayed 1 night in Nov 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in went smoothly and quick. Restaurant staff at breakfast were very friendly. I though breakfast and parking were included, both were not.
Stayed 1 night in Nov 2024