ARK Canary Wharf

4.0 star property

Photo gallery for ARK Canary Wharf

Fitness studio
Lobby
Lobby sitting area
Indoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪18 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪98 min drive‬

Room options

Classic Studio

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Premium Studio

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Studio

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

About the area

London

A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. .This hotel is 4 mi (6.5 km) from The Arena and 4.6 mi (7.5 km) from Greenwich Market.

What's nearby

  • Mudchute Park and Farm - 6 min walk - 0.6 km
  • One Canada Square - 14 min walk - 1.2 km
  • Crossrail Place Roof Garden - 16 min walk - 1.4 km
  • Thames River - 18 min walk - 1.5 km
  • Cutty Sark - 8 min drive - 2.0 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Pret A Manger - ‬3 min walk
  • ‪Deun Deun - ‬9 min walk
  • ‪食尚坊 Chinese Gourmet - ‬4 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Pepper Street Tavern - ‬4 min walk

About this property

ARK Canary Wharf

ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel

ARK Canary Wharf London

ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 675 out of 1585 reviews
Rating 8 - Good. 342 out of 1585 reviews
Rating 6 - Okay. 218 out of 1585 reviews
Rating 4 - Poor. 165 out of 1585 reviews
Rating 2 - Terrible. 185 out of 1585 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Freddy

Stayed 1 night in Feb 2026

2/10 Terrible

aubin

Stayed 1 night in Feb 2026

6/10 Okay

Shuv

Liked: Cleanliness, staff & service, amenities
Nice place but the bathroom was the smallest I've ever seen. Awful steep due to the train noise
Stayed 1 night in Feb 2026

10/10 Excellent

alex

Stayed 2 nights in Feb 2026

6/10 Okay

Peri

Travelled with partner
Disliked: Cleanliness
Room is nice size but the bed is small, no tea spoon for coffee, no cutlery or plates or anything to use in the kitchenette. Bathroom was dirty, tap and shower were filthy so didn’t use them. Side in the room was dusty ( you’ll find it says clean me on it if you stay there.) Pool was only useable until checkout at 11am which wasn’t clear on check in or on the website. Shower was nicer in the pool changing area than the room.
Dirty shower
Dirty shower
Dirty tap
Nice swimming pool
Stayed 1 night in Feb 2026

8/10 Good

simon

Stayed 1 night in Feb 2026

6/10 Okay

Jade

Liked: Staff & service, amenities
Good location and communal areas, good amenities but the mattesss was damaged so had to sleep in a dip and the floor in the room was coming apart so not maintained as expected
Stayed 1 night in Feb 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

10/10 Excellent

Priya

Stayed 3 nights in Feb 2026

4/10 Poor

David

Stayed 2 nights in Feb 2026

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Staff & service
The parking arrangements were obstructive and stressful. The lifts are annoying and some of the staff were at best disinterested in helping
Stayed 1 night in Feb 2026

4/10 Poor

Adam

Liked: Cleanliness, staff & service
The room and location is great. But the external noise makes me think I’ll choose another location next time - even with the window shut I couldn’t sleep for the DLR noise.
Stayed 1 night in Feb 2026

10/10 Excellent

Ahsan

Stayed 2 nights in Feb 2026

10/10 Excellent

Given, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Stayed 1 night in Jan 2026

2/10 Terrible

Ty

Stayed 1 night in Dec 2025

10/10 Excellent

Dexter a

Stayed 4 nights in Jan 2026

10/10 Excellent

Adam

Stayed 3 nights in Jan 2026

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room internet was slow and toilet didn’t work
Stayed 2 nights in Jan 2026

10/10 Excellent

Shivani

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was well designed, efficient and everything worked. The reception and information at the front desk was very competent and welcoming.
Stayed 1 night in Jan 2026

8/10 Good

Rob

Stayed 1 night in Jan 2026

6/10 Okay

Thomas

Travelled with group
Liked: Amenities
Disliked: Cleanliness
We didn’t get our room cleaned, even though we had the little hanging sign outside our door. Also got locked in the toilets of the cafeteria downstairs, the locks should be checked and changed. The door had to be broken for me to get out. Also, the sink in the room got clogged every time we used it, to brush our teeth even. And the pressure of the water in the shower was too low.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff could not have done more to make our stay really great. Thank you ark team
Stayed 1 night in Jan 2026

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The swimming pool is really great. The only thing I was not pleased about was that I was in a box room when I opened the blind; I was looking into somebody's kitchen. So I could not open the blind through out the stay. The reception is clean and feels welcoming.
Stayed 1 night in Jan 2026