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ARK Canary Wharf

4.0 star property

Photo gallery for ARK Canary Wharf

Lobby
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
Lobby sitting area
Fitness studio
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Classic studio

  • Sleeps 2

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

  • Sleeps 1
  • 1 Twin Bed

Cozy Studio

  • Sleeps 1

Similar properties

Front of property
Novotel London Canary Wharf Hotel
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,006 reviews
The price is NZ$312
includes taxes & fees
23 Dec - 24 Dec
Novotel London Canary Wharf Hotel

About the area

London

A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. .This hotel is 4 mi (6.5 km) from O2 Arena and 4.6 mi (7.5 km) from Greenwich Market.

What's nearby

  • One Canada Square - 14 min walk - 1.2 km
  • Crossrail Place Roof Garden - 15 min walk - 1.3 km
  • Thames River - 16 min walk - 1.4 km
  • Cutty Sark - 8 min drive - 2.0 km
  • National Maritime Museum - 12 min drive - 2.4 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬5 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Fika Xchange - ‬2 min walk
  • ‪食尚坊 Chinese Gourmet - ‬4 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 592 out of 1440 reviews
Rating 8 - Good. 324 out of 1440 reviews
Rating 6 - Okay. 194 out of 1440 reviews
Rating 4 - Poor. 148 out of 1440 reviews
Rating 2 - Terrible. 182 out of 1440 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, quiet and simple check-in. Size of room is fine. Would benefit from a kettle and tea making facilities in the room!
Stayed 1 night in Sep 2025

2/10 Terrible

George

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed with this stay. I was expecting a 4 star experience but outside of the reception area & the pool, it felt like a 2 star experience. I paid £144 and on top of that I was asked for a deposit of £100 too on arrival! The standard for 4 and 5 star stays is normally a £50 deposit! All the basic things you would expect a 4 star stay to have on arrival to the room didn’t exist. No slippers or shower cap or robe. But not even basic things like cutlery or mugs. Tea bags sure, but no mugs - very strange that I had to ask for this & also had to ask for plates, pans and even washing up liquid to be brought up to the room. The shower was cramped. No hand soap for washing your hands after using the toilet, only hand lotion & shampoo - very weird. The bed was barely a double as advertised, it was more like a large single and felt cheap for a 4 star place. The room was very hot, with no air con, we opened the window but that idea was quickly abandoned as the loud sound of an train passing by every 5-10 mins until 1:30am made sleep impossible. Only good memory is for two members of staff who were friendly. Will never stay here again.
Single bed trying to be a double
Entrance & surrounding area
Reception area
Stayed 1 night in Sep 2025

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities

Very, very poor considering the price.

Really poor from start to finish. Very long queues just to check in. I booked a studio flat, £150. It was more like a student dorm and the bathroom was a broom cupboard. There was no cutlery or plates. The room was tiny. There is no bar as advertised, they don’t sell alcohol. There is no “on site parking”, it’s 5 mins away, and you can just book like anyone else, I don’t see why you need to book through the hotel. I told the hotel I was unhappy but was told there was no other options. Would I stay here again? Absolutely not.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasure Pool Amazing

Overall We love it.. Room didn't realised classic studio was ideally for solo person not for two people, warm at night-opening window helps, no hangers in clothing rail, small shower room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ameeruddin Zain

Stayed 1 night in Sep 2025

2/10 Terrible

Suyata

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor service from the staff and the room was dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good, rooms are a bit warm
Stayed 2 nights in Aug 2025

4/10 Poor

Ibrahim

Stayed 3 nights in Aug 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel specifically for the sauna and the description said the hotel has ac but the sauna was not working and there was no ac. Also very close the train so can be loud at night especially if window is open for fresh air.
Stayed 1 night in Aug 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kevin

Travelled with family and small children
Liked: Amenities
T
Stayed 3 nights in Aug 2025

8/10 Good

Annabelle

Stayed 1 night in Aug 2025

2/10 Terrible

Ali

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rich

Disliked: Staff & service, property conditions & facilities
It’s not you it’s me… When I go stay in London the life gets sucked out of me it’s the most horrible place with the most horrible people so I already get put is a mood!
Stayed 1 night in Aug 2025

8/10 Good

Jules Valin

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Md

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Beloved

Disliked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Sean

Stayed 1 night in Aug 2025

4/10 Poor

Nair

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
⸻ The room was unbearably hot in the summer, with no air conditioning and no fan provided. I had to specifically request a fan, which was very inconvenient. On top of that, a deposit was taken and never refunded. To make matters worse, the receptionist I dealt with was extremely rude.
Stayed 1 night in Aug 2025

4/10 Poor

Brenda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I like the location. The room was very small the bathroom is very tiny, the bed is not a double my hisband and myself barely fit on it and very uncomfortable. The parking is right by the smelly bins. I wouldnt recommend to anyone
Stayed 1 night in Aug 2025

8/10 Good

pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Leslie, London

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the hotel was pretty nice but can get really busy. A few other points: - Patchy wifi signal makes the tv difficult to use - Majority of amenities out of use including simulated golf, sauna and steam room. - Note that you have to ask for kitchen equipment to be apart of the rook after checking in - Staff knocked and walked in whilst I was in the room - Good location
Stayed 3 nights in Aug 2025