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ARK Canary Wharf

4.0 star property

Photo gallery for ARK Canary Wharf

Lobby
Lobby sitting area
Fitness studio
Memory-foam beds, in-room safe, laptop workspace, blackout curtains
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Big Studio

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Classic studio

  • Sleeps 2

View all photos for Premium Studio

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

Memory-foam beds, in-room safe, laptop workspace, blackout curtains

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

  • Sleeps 1
  • 1 Twin Bed

Cozy Studio

  • Sleeps 1

Similar properties

Front of property
Novotel London Canary Wharf Hotel
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,009 reviews
The price is NZ$313
includes taxes & fees
23 Dec - 24 Dec
Novotel London Canary Wharf Hotel

About the area

London

A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. .This hotel is 4 mi (6.5 km) from O2 Arena and 4.6 mi (7.5 km) from Greenwich Market.

What's nearby

  • One Canada Square - 14 min walk - 1.2 km
  • Billingsgate Market - 15 min walk - 1.3 km
  • Crossrail Place Roof Garden - 15 min walk - 1.3 km
  • Thames River - 16 min walk - 1.4 km
  • Cutty Sark - 8 min drive - 2.0 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬5 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Fika Xchange - ‬2 min walk
  • ‪食尚坊 Chinese Gourmet - ‬4 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 151 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a memory foam bed. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided weekly.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Full breakfasts are served on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to November 3 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from October 15 2025 to November 3 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Reviews

ARK Canary Wharf Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1439 reviews
Rating 8 - Good. 327 out of 1439 reviews
Rating 6 - Okay. 193 out of 1439 reviews
Rating 4 - Poor. 149 out of 1439 reviews
Rating 2 - Terrible. 181 out of 1439 reviews

Reviews

8/10 Good

Md

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Beloved

Disliked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Sean

Stayed 1 night in Aug 2025

4/10 Poor

Nair

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
⸻ The room was unbearably hot in the summer, with no air conditioning and no fan provided. I had to specifically request a fan, which was very inconvenient. On top of that, a deposit was taken and never refunded. To make matters worse, the receptionist I dealt with was extremely rude.
Stayed 1 night in Aug 2025

4/10 Poor

Brenda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I like the location. The room was very small the bathroom is very tiny, the bed is not a double my hisband and myself barely fit on it and very uncomfortable. The parking is right by the smelly bins. I wouldnt recommend to anyone
Stayed 1 night in Aug 2025

8/10 Good

pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Leslie, London

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the hotel was pretty nice but can get really busy. A few other points: - Patchy wifi signal makes the tv difficult to use - Majority of amenities out of use including simulated golf, sauna and steam room. - Note that you have to ask for kitchen equipment to be apart of the rook after checking in - Staff knocked and walked in whilst I was in the room - Good location
Stayed 3 nights in Aug 2025

6/10 Okay

Natalie

Disliked: Cleanliness

Not great

The room was dirty on arrival , it had someone half drunk coffee on the side which was still hot and the kettle was still hot meaning they had only just left the room . There was makeup wipes across the kitchen side and used tissues and in the toilet it was the same . The TV remote did not work asked for a replacement which also did not work , didn't bother complaining about the room as didn't hold much faith as couldn't get a remote right so tidied myself
Stayed 1 night in Aug 2025

8/10 Good

Saman

Liked: Cleanliness, staff & service, property conditions & facilities
Good property and good stay. Only downside is the bed is small for two people. The spa fac
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia, Conroe

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Moamede

Stayed 2 nights in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Creamy

Business traveller
The hotel environment was generally acceptable, I encountered several issues that significantly affected my stay. Firstly, the hotel does not have air conditioning, which made it unbearably hot during the summer. Unfortunately, the hotel staff were unable to assist with this issue, making the stay quite uncomfortable. Additionally, there were problems with some of the room's amenities, including malfunctioning doors and light bulbs. Another concerning matter was the hotel's policy regarding holding money. Upon check-in, the hotel holds a certain amount of money, but the process of returning the deposit at check-out takes an excessively long time, which is quite inconvenient. Given these issues, I regret to say that I would not recommend this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Shafqat

Stayed 1 night in Aug 2025

4/10 Poor

Rosy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities didn't work and they refused to compensate
Stayed 5 nights in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
TV didn’t work and flush on toilet didn’t always work… these were the only downsides though, it didn’t ruin our stay and we would return.
Stayed 3 nights in Aug 2025

4/10 Poor

Tenzin

Disliked: Staff & service, property conditions & facilities
Property is in good location, but need to improve/fix room condition and facilities such as kitchen water tap was broken and cookware utensils was not in the kitchen so I have to ask in receptionist.
Stayed 1 night in Aug 2025

4/10 Poor

Jay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Experience from start to finish was not great, parking is very limited, hard to find and quite confusing. The room was like a super heated sauna, no air conditioning. We had to ask for an extra fan to get through the night. Can hear the trains even high up, didnt bother us though too much The bed was comfy however the bathroom smelt and didn’t feel very clean, especially the pink mould on the shower head. And the missing drain. The coffee/brunch place on the bottom floor looked really nice, and the surrounding area is lovely. Just a shame about the hotel!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter Benhur Odokonyero

Stayed 1 night in Aug 2025

8/10 Good

Alice

Travelled with group
Stayed 2 nights in Aug 2025

4/10 Poor

Amaka

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025