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The Lensbury Resort

4.0 star property

Photo gallery for The Lensbury Resort

Daily buffet breakfast for a fee
Exterior
Indoor pool
Deluxe Twin
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Broom Road, Teddington, England, TW11 9NU
  • Twickenham Stadium
    ‪7 min drive‬
  • Hampton Court Palace
    ‪8 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double

Deluxe Double

Deluxe Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Classic

Cosy Classic

Cosy Classic

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Dutch Suite

Dutch Suite

Dutch Suite

  • Sleeps 2

View all photos for Classic Double

Classic Double

Classic Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Warren House

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (702)
The price is NZ$293
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Warren House

About the area

Teddington

Located in Teddington, The Lensbury Resort is a 5-minute drive from Bushy Park and 7 minutes from Twickenham Stadium. .This family-friendly hotel is 2.9 mi (4.7 km) from Hampton Court Palace and 4.9 mi (7.9 km) from Royal Botanic Gardens, Kew.

What's nearby

  • Bushy Park - 5 min drive - 2.8 km
  • Twickenham Stadium - 7 min drive - 4.2 km
  • Richmond Park - 7 min drive - 5.7 km
  • Hampton Court Palace - 8 min drive - 4.8 km
  • Royal Botanic Gardens, Kew - 14 min drive - 7.9 km

Getting around

  • Richmond Underground Station - 8 min drive
  • Teddington Station - 18 min walk
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Lensbury Lounge Restaurant and Terrace - ‬2 min walk
  • ‪The Railway Pub - ‬3 min drive
  • ‪The Anglers, Teddington - ‬4 min walk
  • ‪Cafe Benedict - ‬14 min walk
  • ‪The Fallow Deer - ‬10 min walk

About this property

The Lensbury Resort

Family-friendly hotel with a full-service spa and a fitness center
The Lensbury Resort offers 155 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body scrubs.
Make yourself at home in one of the 155 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Lensbury Resort has a restaurant on site.
The Lounge - This brasserie specializes in British cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 to 16.50 for adults and GBP 6.25 to 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • 15 outdoor tennis courts
  • Arcade/game room
  • Boat
  • Canoeing
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Motor boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 40.5 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 8:00 PM

Property is also known as

Lensbury Hotel Teddington
Lensbury Hotel
Lensbury Teddington
Lensbury
Lensbury Resort
The Lensbury
The Lensbury Resort Hotel
The Lensbury Resort Teddington
The Lensbury Resort Hotel Teddington

The Lensbury Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 804 reviews
Rating 8 - Good. 243 out of 804 reviews
Rating 6 - Okay. 113 out of 804 reviews
Rating 4 - Poor. 38 out of 804 reviews
Rating 2 - Terrible. 35 out of 804 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lady Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lensbury is a very good solution for staying in comfortable surroundings in South West London. Thecrooms are good, we didcask for a bath when booking but were put in a room withba shower (ugh)! however we survived. Whatcwas bad was, lack of properv cleaning if the room, wash basin and lavatory not cleaned. Also very annoying to be told at 9pm after dinner that the coffee machine had "been closed down", ie " cant be bloody bothered, why dont you have a drink".
Stayed 2 nights in Dec 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Enas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful stolen my experience items
Stolen my perfume and neckless and after my complain they said sorry the lady who cleaning the room working 8 yeara and never happen this before . I ask them did you open camera to check they said not allowed i have to go police and i ask the reception how do you confirm if this is true she didn’t know what to say really was upset and not care what happen with me …
Stayed 2 nights in Dec 2024

6/10 Okay

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
The room itself was fine and the gym facilities ok. Customer service overall was not great and thre breakfast was average.
Stayed 4 nights in Dec 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Stephen, BRUGES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always reliable VFM stay at the Lensbury. Good breakfast as ever. Staff very friendly. Great location on the Thames at Teddington Lock.
Stayed 3 nights in Dec 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
it is in a beautiful location easy for the towns magnificent grounds
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Place
The hotel is really nice and all of the staff are so friendly. This was my first visit but I’ve booked to go back in January. This is now my go to hotel when I am in west Lobdon
Stayed 1 night in Dec 2024

4/10 Poor

Alka

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel itself and grounds are absolutely stunning, however the rooms are another story!! The rooms do not seem to have been updated since the 1980's, grim carpets, black mould and cracked flooring in the bathroom, shower head full of limescale so the water sprays everywhere. I DO NOT recommend anyone to spend a single penny to stay here!!
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very small
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible quiet and a great way to stay in London
Stayed 2 nights in Dec 2024

6/10 Okay

Scott

Stayed 2 nights in Dec 2024

6/10 Okay

Russ

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, classy old hotel on the river
We were pretty amazed when the Uber pulled up to the front of this place, realizing how nice it was compared to what we paid for the stay. Very classy older brick building with beautiful Christmas lights and spacious rooms. My only complaint is that it's not as easy to get there from the airport as they make it seem. They're close enough to hear the constant drone of planes taking off and landing, but there's definitely not an "airport transfer" as they suggest. I was prepared to hire a ride thanks to a heads-up from staff when I asked for details . If you're expecting a shuttle like many hotels offer in the US, don't. The pool was a big plus with my kids, and the grounds and facilities are extensive, safe, and welcoming. The bar tender even went up to his room to loan me a lighter so I could smoke my pipe on a walk around. Great spot! Definitely would recommend to anyone staying near Heathrow, provided you can't find a place closer to bus and tube routes.
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness
Terrible
I am waiting for a response to my complaint. Room lovely but in the bathroom, ceiling paint peeled, shower head dirty so had to clean it and extractor fan moldy and rusty. Breakfast was freezing cold and when I complained just got told sorry.
Stayed 1 night in Dec 2024

4/10 Poor

Amanjeet

Stayed 2 nights in Sep 2024

8/10 Good

Alena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially if weather cooperates. Sport facility including pool and sauna were great. Our room was large and comfortable but needed some upgrading. The meals in the restaurant were average and evening bar area was quite cold.
Stayed 5 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice weekend stay
Overall we enjoyed our stay. The room was on the smaller side and could probably do with some modernising and the bed was small, the window was left open so the room was incredibly cold however the room was very clean and did have everything we needed. We went down to the bar for a drink and we felt that the service was not great at this point, there were 3 members of staff on the bar and just us stood there yet not one of them acknowledged us to say ‘be with you in a second we are just busy’ they all completely ignored us and I had to ask if it was ok that we ordered, when we did order a cider and gin, I asked for a single and was served and charged for a double. However, we were grateful for good service from both the reception desk of the hotel and the pool, both able to help with anything we needed in a timely manner which was great. We really enjoyed the facilities of the hotel and loved a swim in the morning to start the day. The leisure centre had great amenities and was equipped with everything necessary. The location of the hotel has good links with public transport into London and the surrounding areas. We would definitely recommend staying here and would love to return in summer so we could enjoy the grounds more.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Lovely quiet hotel. Very comfortable room and lovely selection at breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Veronica

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was stone cold on a freezing night .
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Good
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024