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Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Daily full breakfast (GBP 20 per person)
Creator video
Deluxe Studio King | Living area
Business centre
Deluxe Studio King

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
372 The Strand, London, England, WC2R 0JJ
  • Place, The Strand
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Classic Single

Classic Single

Classic Single

9.0 out of 10
Wonderful
(215 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double

Classic Double

Classic Double

8.4 out of 10
Very good
(110 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

Deluxe Studio Queen

Deluxe Studio Queen

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single

Superior Single

8.6 out of 10
Excellent
(149 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

8.6 out of 10
Excellent
(88 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior King

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King

8.8 out of 10
Excellent
(90 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King

Deluxe Studio King

Deluxe Studio King

8.4 out of 10
Very good
(28 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.8 out of 10
Excellent
(192 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King View

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior King View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
The Grand at Trafalgar Square
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,746 reviews
The price is NZ$366
includes taxes & fees
11 Jan - 12 Jan 2026
The Grand at Trafalgar Square

About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • The Strand - 1 min walk - 0.0 km
  • Theatreland - 1 min walk - 0.0 km
  • Vertical Chill - 1 min walk - 0.0 km
  • Lyceum Theatre - 1 min walk - 0.2 km
  • Covent Garden Market - 2 min walk - 0.2 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪WatchHouse - ‬2 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk
  • ‪Honest Burgers Covent Garden - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gin Palace
  • Haxells Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Built in 1909
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3029 out of 4784 reviews
Rating 8 - Good. 1180 out of 4784 reviews
Rating 6 - Okay. 352 out of 4784 reviews
Rating 4 - Poor. 130 out of 4784 reviews
Rating 2 - Terrible. 93 out of 4784 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lynette

Liked: Cleanliness, room comfort

Just OK

Very convenient location, friendly staff. Room was clean but very small and dated. Had an issue with the toilet that was not completely resolved, resulting in noise. On one occasion we left tag on door to not clean room, returned to find the room partially cleaned and the door left ajar so that anyone could have pushed it open and entered.
Stayed 5 nights in Sep 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Joseph

Disliked: Property conditions & facilities
We had a toilet that didnt function properly for three fldsys and two attempts to fix it dud mot succeed. We were told we couldnt move rooms as none were available until the last night of our stay. The hotel offered nothing else wxcept to tell us we werent putting enough toilet paper in the bowl? Breakfast is industrial frade cooking including inedible scrambled eggs but given the number of guests they serve it may be unavoidable. Staff was helpful with directions,etc and appear to be very hard working.
Stayed 4 nights in Sep 2025

2/10 Terrible

Bjoern

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Gym
Stayed 2 nights in Sep 2025

8/10 Good

timothy sd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and entertainment eating were all great
Stayed 3 nights in Sep 2025

8/10 Good

Perpetua

Staff are fantastic, area is centrally located. Hotel was clean and the buffet is fabulous. We added breakfast on as we needed. It’s easy to over eat while on vacation so I recommend skipping a meal or possibly two a day if you are having large meals.You can always pick up a snack There’s a lot to see in London so hotel location is important
Stayed 4 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located close to variety of shops , cafes and restaurants in Covent Garden . Hotel very busy , helpful and courteous staff . Excellent breakfast, buffet style . Would have liked a cafe in the hotel for drinks and snacks . Also some clearer signage to rooms . Clean and well-appointed bedrooms and bathroom .
Stayed 3 nights in Sep 2025

10/10 Excellent

Kindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for solo travel in heart of London

Great location. Good size for a single room. Clean, modern and spacious bathroom.
Stayed 2 nights in Sep 2025

8/10 Good

Mengnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Nimratpal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Tracey

Stayed 2 nights in Sep 2025

6/10 Okay

Anne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is superb but having stayed at this hotel 3 times over the last 18 months there has been a noticeable decline in room maintenance standards. The air con didn’t work, the TV didn’t work, part of the hot water faucet was missing. We were on a weekend trip and being early autumn the air con wasn’t essential nor was the TV but basic maintenance checks should be carried out between guests and clearly are not. In simple terms, with this level of decline the room rates are too high.
Stayed 2 nights in Sep 2025

8/10 Good

Mila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated - near Covent Garden and both lovely restaurants and quick casual bites. Missed having a refrigerator in my room, but otherwise all other amenities considered. Would definitely stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Overall no better than Travelodge at half the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All that you might require was nearby and easily accessibke
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, inside the room and out! Great choice of breakfast in the morning! Will come again for sure
Stayed 1 night in Sep 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for visiting Londons Theatre Land and the great shops around Covent Garden and Soho.
Stayed 2 nights in Sep 2025

10/10 Excellent

gabor

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, front staff excellent.
Stayed 2 nights in Sep 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very small and a little disappointing - little touches were missing as an example, no instant coffee just a really complicated machine with no instructions and coffee pods only? These were not labelled - all I wanted Kate at night was a normal coffee - also no complimentary cotton buds or shoe shine kit that you might expect from a 4 star hotel in London
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, right in Covent Garden, easy walk to unlimited shopping and dining. Hotel is great- terrific easy buffet breakfast, clean, and quiet. One elevator was down out of three, so the transit time could be a little slow during busy times, but was easily manageable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear [Hotel Name] Team, I stayed at your hotel on September 11th, and although it was just for one night, the experience left a lasting impression. It happened to coincide with the London Underground strike, and I was unsure how to reach my destination. I asked the porter, Aleksandor, for help. My English isn’t very fluent, but he was incredibly patient and kind—he clearly explained the directions and how to navigate the situation. He even helped me refill my water bottle, which I truly appreciated. At check-in, I was warmly welcomed by Karca, who was polite and friendly, making the arrival process smooth and pleasant. I also loved the red water bottle provided in the room with “London” printed on it—it was both practical and a lovely keepsake. The breakfast was excellent, and the hotel’s location made it so easy to reach major attractions. Overall, it was a wonderful stay, and I will definitely recommend your hotel to friends visiting London for the first time. Warm regards, Isabel
Stayed 1 night in Sep 2025

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I think some of the reviews here are misleading. The Strand doesn’t have air conditioning (that you can control, anyway) and we found our room too hot. You can open the window slightly but the street is very busy and loud. The noise isn’t too bad when the shutters are closed at night but if anyone is in an adjoining room be prepared to hear every word they say. There is no sound proofing on these rooms. Also the front desk staff are pretty disinterested in helping you - if they don’t want to be asked where the gym is, perhaps they should list it anywhere in the room or their website (ground floor, fyi). Overall very expensive for not a particularly great hotel. I wouldn’t stay here again.
Stayed 6 nights in Sep 2025