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City Hotel Derry

4.0 star property

Photo gallery for City Hotel Derry

Front of property
Front of property - evening/night
Indoor pool, pool loungers
Executive Double Room, 1 Queen Bed
Junior Suite | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Millennium Forum
    ‪7 min walk‬
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪8 min walk‬
  • Derry City Walls
    ‪11 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪29 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (657)
The price is NZ$240
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Holiday Inn Express Derry - Londonderry by IHG

About the area

Londonderry

A stay at City Hotel Derry places you in the heart of Londonderry, within a 5-minute walk of Guildhall and Derry Visitor and Convention Bureau. .This hotel is 0.3 mi (0.5 km) from Foyleside Shopping Centre and 0.4 mi (0.6 km) from St. Columb's Hall.

What's nearby

  • Guildhall - 3 min walk - 0.3 km
  • Walled City - 7 min walk - 0.6 km
  • Millennium Forum - 7 min walk - 0.6 km
  • Museum of Free Derry and Bloody Sunday Memorial - 8 min walk - 0.7 km
  • Derry City Walls - 11 min walk - 0.9 km

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪Tracy’s Bar - ‬4 min walk
  • ‪Guildhall Taphouse - ‬2 min walk
  • ‪The Buttery Cafe - ‬3 min walk
  • ‪Peadar O'Donnells - ‬4 min walk
  • ‪Fiorentini - ‬4 min walk

About this property

City Hotel Derry

Boardwalk/promenade hotel with a fitness center and a steam room
City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 158 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.
Enjoy a range of recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Thompsons, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Londonderry? This hotel has 3842 square feet (357 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 24 2025 to July 14 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great selection of breakfast, kind staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2024

2/10 Terrible

Marie-Claire

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor standard of hotel. Dreadful service..
Room was grubby. Wall paper torn, furniture was not clean and had peices torn out. Bathroom tiles were very dirty. Leisure centre was very dirty and badly needs revamped.. Service at lunch was very poor.. order completely wrong and soup was missing.. when soup arrived it was spilled out over the side of the bowl.. whole experience was dreadful.. will never stay again..
Stayed 1 night in Dec 2024

8/10 Good

PAUL

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Patricia A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was overnight and all aspects were satisfactory. I have stayed at this hotel several times before and will stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay once again
Brought mum to City for pre Christmas stay 4th time had a wonderful time yet again. We will be back
Stayed 2 nights in Dec 2024

4/10 Poor

Orin

Stayed 1 night in Nov 2024

8/10 Good

Catriona

Travelled with family
Liked: Property conditions & facilities, room comfort
Perfect if you dont care about room standards
I have stayed here quite a few times and this was not the best stay I had. Staff that I interacted with where friendly. However, requested twice for a top in the morning while cleaning service was about. They went into the room but didnt top up the tea and coffee station. Asked again for these when i saw it and still nothing. At 11.30 at night had to take my child out on a horrible night to get milk from a local shop and they wanted some tea to help them sleep. Also requested for dust to be cleaned off the wall lights as it was effecting my allergies. Again, this was not done, despite the clearers been in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was lovely but when leaving we weren’t even asked if we had a nice stay or had any problem. Plus every time we had a shower the smoke alarm with of with the steam
Stayed 2 nights in Nov 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Hot water off for one night and one day with no communication from staff to customer to let us know that we could not wash, shower, bath in warm water- discovered this ourselves first thing in the morning and phoned reception about this to let them know- they didn’t tell me even at that point that the whole hotel was experiencing the same problem due to a fault in the system. We were offered to go to a sister hotel to use their facilities for showering- totally inconvenient for people with limited time on a stay over. Early communication could have helped.
Stayed 3 nights in Nov 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking and breakfast. Would stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay, good hotel with great facilities and perfect location
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the city centre ,close to bars ,restaurants and shopping , bed was comfy ,breakfast was good and for the price paid Cant really fault it .Only downside was free hotel car park was full as hotel was fully booked ,but multi-storey next door anyway was £12.50 from 3:00pm to 10:30am Suggestion move the toaster away from the hot breakfast buffet, You have to join the queue for the buffet just to get toast ,could be relocated to solve this
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazingly friendly & helpful staff
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel - would not stay again. Poor service and hotel is tired and in need of a massive refurb - definitely not four stars
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donna, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Learning a lot!
Couple stay. The room was spacious and comfortable however there didn’t seem to be any way to regulate room temperature.bathroom tired and could do with updating. Lovely river view. Really convenient location within easy walk of all the City’s attractions. Recommend walking the walls, tower museum, the pubs and coffee shops on Waterloo st. Decent breakfast, usual fare. Be aware the nearby Exchange restaurant and wine bar only serves drinks if you are eating there - we called in for a cocktail and were basically chucked out after one drink! Licensing rules apparently but it’s not clear when you go in. Overall loved our visit and learnt a lot. It’s a great city.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good 👍
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and an early check-in. Thanks to everyone at the City Hotel.
Stayed 2 nights in Nov 2024