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Best Western Plus Carriage Inn

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Carriage Inn

Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Sherman Oaks Castle Park
    14 min walk
  • Sherman Oaks Galleria
    2 min drive
  • Iceland Ice Skating Rink
    3 min drive
  • Burbank, CA (BUR-Hollywood Burbank)
    28 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Van Nuys, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1010)
The price is NZ$222
for 1 room
includes taxes & fees
19 Jan - 20 Jan
Holiday Inn Express Van Nuys, an IHG Hotel

About the area

Van Nuys

When you stay at Best Western Plus Carriage Inn in Van Nuys, you'll be near the airport, within a 5-minute drive of Sherman Oaks Castle Park and Sherman Oaks Galleria. .This eco-certified hotel is 1.5 mi (2.4 km) from Van Nuys Sherman Oaks War Memorial Park and 1.6 mi (2.6 km) from The Japanese Garden.

What's nearby

  • Sherman Oaks Castle Park - 14 min walk
  • Sherman Oaks Galleria - 2 min drive
  • Iceland Ice Skating Rink - 3 min drive
  • Skirball Cultural Center - 6 min drive
  • Universal Studios Hollywood - 10 min drive

Getting around

  • North Hollywood Station - 13 min drive
  • Northridge Station - 14 min drive
  • Hollywood Burbank Airport (BUR) - 28 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Zankou Chicken - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Best Western Plus Carriage Inn

Eco-certified hotel with a fitness center and a 24-hour business center
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 178 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 5 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 5 AM and 11:30 AM.
Best Western Plus Carriage Inn has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 12.00 per night; includes in/out privileges)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 5 AM–11:30 AM: USD 5.00-15.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 755 out of 1297 reviews" "
Rating 8 - Good. 295 out of 1297 reviews" "
Rating 6 - Okay. 130 out of 1297 reviews" "
Rating 4 - Poor. 60 out of 1297 reviews" "
Rating 2 - Terrible. 57 out of 1297 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this property numerous times. Close to family. Easy access to the freeway we use. It’s a comfortable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksandr

Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Amenities, property conditions & facilities
I always come to this hotel every time I go to Van Nuys. It is always clean.
Stayed 1 night in Oct 2024

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Sep 2024

6/10 Okay

inez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to highway. Lovely staff. Very close to UCLA which was important.
Stayed 4 nights in Sep 2024

8/10 Good

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room- but lots of noise from the freeway
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Nice rooms!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Erica

Stayed 1 night in Sep 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesse, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to have a dennys on site.
Stayed 1 night in Jun 2024

8/10 Good

Robyn

Travelled with family
Stayed 2 nights in Sep 2024

2/10 Terrible

Alonso

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel charged for parking?!?!?!?!? How pathetic! Where would greed end? Don't they make enough money already? They also charged a deposit? Double pathetic! They did not accommodate for my uncle and his knee issues and his eye surgery, triple pathetic! I will find another hotel for October 9-10, 2024.
Stayed 1 night in Sep 2024

4/10 Poor

jennifer constantino

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was not worth for the price i cannot find anything good in here so crowded and unsafe because its near the main road
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great specially the made zarah in are area that’s why I chose this place been there over a dozen times love it
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
I liked our rooms, even though we were at a non smoke area, there was a very strong smell of weed coming in from the hallway.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Done with review
Stayed 1 night in Sep 2024

10/10 Excellent

Maxwell

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
I had a question during the check-in process that the front guest staff was unable to answer. They got the manager who was rude, dismissive, and unhelpful. He seemed annoyed to have been asked to interact with a guest. Very unwelcoming start to a very underwhelming stay.
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy,trapped between 405 freeway and Sepulveda Blvd.They charge you to park which is outrageous.Clean but on the noisey side.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Stayed 1 night in Aug 2024

8/10 Good

Malina

Stayed 1 night in Aug 2024