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Hilton Los Angeles/Universal City

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Los Angeles/Universal City

Outdoor pool, a heated pool, pool loungers
Breakfast, lunch, dinner served; Californian cuisine
Point of interest
55-inch flat-screen TV with digital channels, Netflix, Hulu
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Parking available
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
555 Universal Hollywood Dr, Universal City, CA, 91608
  • The Wizarding World of Harry Potter™
    6 min walk
  • Universal Studios Hollywood
    7 min walk
  • Universal CityWalk
    10 min walk
  • Burbank, CA (BUR-Hollywood Burbank)
    22 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

  • 75 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area

Diplomat Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sheraton Universal Hotel
Pool
Hot tub
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (3632)
The price is NZ$494
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sheraton Universal Hotel

About the area

Universal City

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district, within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. .This hotel is 2.8 mi (4.5 km) from Warner Brothers Studio and 2.8 mi (4.5 km) from Hollywood Bowl.

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.6 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Warner Brothers Studio - 6 min drive - 4.5 km
  • Hollywood Bowl - 6 min drive - 4.6 km
  • Hollywood Walk of Fame - 7 min drive - 5.9 km

Getting around

  • Universal City Station - 9 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 22 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬5 min drive
  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Flight of the Hippogriff - ‬5 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Bubba Gump Shrimp Co - ‬9 min walk

About this property

Hilton Los Angeles/Universal City

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 495 guestrooms featuring flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Stop by Cafe Sierra for lunch, dinner, or brunch, where this restaurant specializes in Californian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Universal City? This hotel has 32001 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 7.95 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Valet parking on site (USD 60.50 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 34.00 for adults and USD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Sierra
  • Lobby Lounge

Things to do

  • 24-hour fitness centre
  • Heated pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (32001 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 34.20
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per day
  • Destination fee: USD 18.70 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 34.00 for adults and USD 19.50 for children
  • Fee for in-room wireless internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 7.95 (rates may vary)
  • Covered self parking fee: USD 49.50 per night (in/out privileges)
  • Valet parking fee: USD 60.50 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Hilton Los Angeles/Universal City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1499 out of 2478 reviews" "
Rating 8 - Good. 530 out of 2478 reviews" "
Rating 6 - Okay. 233 out of 2478 reviews" "
Rating 4 - Poor. 119 out of 2478 reviews" "
Rating 2 - Terrible. 97 out of 2478 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above and beyond.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jesus

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
Disappointed with the customer service and poor planning. Our room was not ready and was asked to wait on two separate occasions. The lady employee @ check in told me that 4:00 pm is never a guarantee — I thought this was odd as 4:00 pm is the stipulated check in time. I am flexible and can understand ‘things happen’ but it’s the lack of care that bothered me. I am here to celebrate my birthday with all my family and was not offered anything (not even apologies!) to make up for the tardiness. I would have loved to feel appreciated and valued but instead was made to feel like a bother. Please do better!
Stayed 1 night in Aug 2024

10/10 Excellent

Alice, Hove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to universal. Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Shine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
Excellent service
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone is above and beyond helpful and willing to help make the guest stay the most enjoyable.
Stayed 1 night in Aug 2024

8/10 Good

Randall, Saskatoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely place. Surprisingly large room. We appreciated the convenient shuttle to the Universal park. The store inside the hotel is well stocked and was great for finding numerous items. Our only frustration was the laundry room. Half-way into our California trip, we needed to wash clothes. The machines needed either coins or an app to pay. The front desk did not have coins, and the glitchy app did not work at all, so we could not wash clothes. But if you don't need to do laundry, this hotel is worth it for its location and other features.
Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Staff & service, property conditions & facilities
For the price can use some up grades
Stayed 2 nights in Aug 2024

6/10 Okay

Ye

Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location for Universal Studios was excellent, the shuttle was great to use. We enjoyed our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close walk to universal studios and city walk. Clean and convenient. Highly recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Gideon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pre check in was great although the fact that they charge for parking for hotel guests is not cool and there were other charges added on top of the parking charges as well. The shower door was not sealed enough that there was always water out of the shower making the floor mat always soaked. The sofa bed was not comfortable. There were stains in the sofa and scratches too. The air conditioner controls were goofy that we had to turn it off because it was to cold at one point. The view was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Pool area could be cleaner
Stayed 2 nights in Aug 2024

6/10 Okay

Samuel Anthony

Travelled with partner
Disliked: Amenities
Great location with the park so close but lots of extra charges and walls are so thin we heard our neighbors all week
Stayed 8 nights in Aug 2024

10/10 Excellent

Luis

Liked: Amenities
Muy buen servicio y atención al cliente
Stayed 3 nights in Aug 2024

8/10 Good

Meggan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wonderful location and if visiting Universal Studios, it is a must stay location. If you are looking for normal Hilton level dining options, bar and concierge this is not the place for you. It exists for its location.
Stayed 2 nights in Jun 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Spot!
Very clean location, room was very quiet even though we could see the freeway and Universal Studios from our window. Would definitely come back here and stay again, you cannot get any closer to Universal and that is the reason we were there. Room was spacious and bathroom was large
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Universal City stay
Excellent location for universal. Very friendly and helpful staff. Good amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emmarina

Stayed 3 nights in Aug 2024

10/10 Excellent

Wei Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Angelica

Stayed 3 nights in Jul 2024

6/10 Okay

Kellie

Travelled with family
Liked: Amenities
The beds are uncomfortable and extra charges like 45.00 per night to park at a place you stay . Extra stay fee charges 68.20 per night extra
Stayed 2 nights in Aug 2024