6/10 Okay
Darrion W
22 Oct 2024
Disliked: Amenities
Hotel itself was ok. The location on the waterfront helps this hotel as well as restaurant on the waterfront helps calms the nerves a bit. It’s still Long Beach. Overall C-. Main reason for low rating was transportation that we paid for and upon returning from Catalina, the hotel charged th 120.00 or 40 per day in advance at checkout.The hotel offers a ride to the Catalina Expresss and back. When we returned, and called. The hotel and was like sorry no one available. Keeping mind this was a Monday afternoon at 2pm. Just a basic reminder if you offer a service that your customers pay for, then you should honor the service or refund the money