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Hyatt Place Ontario / Rancho Cucamonga

3.0 star property

Photo gallery for Hyatt Place Ontario / Rancho Cucamonga

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Outdoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
4760 Mills Cir, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Victoria Gardens
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1215)
The price is NZ$235
for 1 room
includes taxes & fees
2 May - 3 May
Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

About the area

Ontario

With a stay at Hyatt Place Ontario / Rancho Cucamonga in Ontario, you'll be connected to a shopping center, just steps from Ontario Mills Shopping Mall and a 3-minute drive from Toyota Arena. .This hotel is 3.6 mi (5.9 km) from Victoria Gardens and 3.7 mi (5.9 km) from Ontario Convention Center.

What's nearby

  • Ontario Mills Shopping Mall - 2 min walk - 0.2 km
  • Toyota Arena - 3 min drive - 2.5 km
  • Ontario Convention Center - 5 min drive - 6.0 km
  • Victoria Gardens - 5 min drive - 5.9 km
  • Auto Club Speedway - 8 min drive - 7.9 km

Getting around

  • Upland Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 12 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min walk
  • ‪Rainforest Cafe - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Ontario Mills Food Court - ‬6 min walk
  • ‪Chick-fil-A - ‬12 min walk

About this property

Hyatt Place Ontario / Rancho Cucamonga

Pet-friendly Ontario hotel connected to a shopping center, steps from Ontario Mills Shopping Mall
Hyatt Place Ontario / Rancho Cucamonga offers 127 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Gallery or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Ontario? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.
Gallery - This café specializes in American cuisine. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Ontario
Hyatt Place Ontario Rancho Cucamonga
Hyatt Place Rancho Cucamonga
Hyatt Place Rancho Cucamonga Hotel
Hyatt Place Rancho Cucamonga Hotel Ontario
Ontario Hyatt Place
Hyatt Ontario Mills
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Ontario Hyatt
Hyatt Place Ontario Rancho Cucamonga Hotel
Hyatt Ontario Rancho Cucamonga
Hyatt Place Ontario / Rancho Cucamonga Hotel
Hyatt Place Ontario / Rancho Cucamonga Ontario
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario

Hyatt Place Ontario / Rancho Cucamonga Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Leroy H

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Property conditions & facilities, room comfort

Should’ve stayed in the dark.

Power outage at our apartment so invested in staying at this hotel for my 92-year old mom and me. Very disappointed in the numerous issues encountered-toilet didn’t work, ADA shower had no mat so very dangerous for my mom to walk in/out, even with hand rails. We changed rooms, but it was more stressful for my mom. We left a day early, paid for “loss” of third night. I would not recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

Kenneth

Stayed 4 nights in Jan 2025

4/10 Poor

Viridiana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything in the room was outdated. The bedding was so thin you can see through it. The mattress was lumpy and hard, we didn’t get any restful sleep. We never used the sofas as it clearly had stains one which looked like bodily fluids. We enjoyed the convenience of the location as it was walking distance to the mall but I wouldn’t stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

4/10 Poor

Tony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Photos are deceiving....

One of the room had toilet drainage issue. Never got fixed during stay. Phones didn't work. Wifi didn't work. TV reception was very poor. My daughter's request was "Please don't come back here next time."
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

howard

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

maeva

Travelled with family
Liked: Staff & service, property conditions & facilities
Very close to Ontario Mills , good breakfast ; staff is so great
Stayed 4 nights in Dec 2024

8/10 Good

Andrew

Liked: Staff & service
Would not recommend this hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I had an amazing stay and breakfast was just delicious
Stayed 1 night in Dec 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
O inroom safe. AC very noisy. Housekeeping doesn’t clean well & its every other day on request. Smells bad on the corridors
Stayed 6 nights in Dec 2024

8/10 Good

Robert, Las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So if you have an EV dont stay here. There is no charging stations here. We had to goto the mall and find a charging station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raul

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excess charge

Noted early check-in when making reservation. No response. Arrived at hotel before check in time, many rooms were clean and available. Nowhere near capacity, near vacant, yet they charged $35 for early check-in or I had to wait two hours (for no reason).
Stayed 1 night in Dec 2024

8/10 Good

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating of early check-in, but initially assigned to handicap room. When a standard room was requested, a slight delay was encountered and okay.
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio
Stayed 1 night in Oct 2024

6/10 Okay

Alejandra

Stayed 3 nights in Nov 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freeway side is quite loud
Stayed 2 nights in Dec 2024

10/10 Excellent

JAMES, SIMI VALLEY

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel, West Covina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing and peaceful. Definitely going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024