SureStay Hotel by Best Western Santa Monica

2.5 star property

Photo gallery for SureStay Hotel by Best Western Santa Monica

BBQ/picnic area
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area
Exterior
Standard Room, 1 King Bed, Kitchenette, Courtyard Area | Private kitchen
Standard Room, 1 Queen Bed, Accessible, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
3102 Pico Blvd, Santa Monica, CA, 90405
  • Santa Monica College
    ‪3 min drive‬
  • Third Street Promenade
    ‪4 min drive‬
  • Santa Monica Beach
    ‪11 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪27 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub, Courtyard Area

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Kitchenette, Courtyard Area

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Accessible, Bathtub (Bathtub)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Santa Monica

With a stay at SureStay Hotel by Best Western Santa Monica in Santa Monica (Sunset Park), you'll be a 5-minute drive from University of California, Los Angeles and 6 minutes from Santa Monica Pier. .This hotel is 4.7 mi (7.6 km) from Sony Pictures Studios and 10.8 mi (17.3 km) from University of Southern California.

What's nearby

  • University of California, Los Angeles - 5 min drive
  • Santa Monica Pier - 6 min drive
  • Sony Pictures Studios - 6 min drive
  • Santa Monica Beach - 11 min drive
  • Venice Beach - 15 min drive

Getting around

  • Expo/Bundy Station - 13 min walk
  • Los Angeles Union Station - 16 min drive
  • Los Angeles Intl. (LAX) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Gilbert's El Indio Restaurant - ‬8 min walk
  • ‪Starbucks - ‬11 min walk

About this property

SureStay Hotel by Best Western Santa Monica

Hotel with free breakfast, in the vicinity of Santa Monica Pier
SureStay Hotel by Best Western Santa Monica offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Make yourself at home in one of the 82 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area, barbecue grills, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Farsi, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Santa Monica Travelodge
Travelodge Motel Santa Monica
Travelodge Wyndham Santa Monica Hotel
Santa Monica Travel Lodge
Travel Lodge Santa Monica
Travelodge Santa Monica Pico Boulevard Hotel Santa Monica
Travelodge Santa Monica Hotel
Travelodge Wyndham Santa Monica
SureStay Hotel Best Western Santa Monica
SureStay Best Western Santa Monica
SureStay Best Santa Monica
Surestay By Best Santa Monica
SureStay Hotel by Best Western Santa Monica Hotel
SureStay Hotel by Best Western Santa Monica Santa Monica
SureStay Hotel by Best Western Santa Monica Hotel Santa Monica

SureStay Hotel by Best Western Santa Monica Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1005 reviews
Rating 8 - Good. 284 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

6/10 Okay

nancy

Travelled with family
Liked: Staff & service
The back entrance was supposed to be closed at all times but was always left open. The front desk was made aware and nothing changed. It made the environment feel very unsafe.The towels were flimsy and very rough. Rooms need more lighting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is as presented. We need a clean place to stay for a night. This was perfect.
Stayed 1 night in Nov 2024

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly reception, nice breakfast area. Only drawback was we were missing our insulated picnic bag from our room when it was time to pack up and leave so had to get a plastic bag from the front desk to carry our cold things. Reported it to the front desk.
Stayed 2 nights in Nov 2024

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cheap, easy. Good location
Stayed 4 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
The room which was handicap accessible was very clean. However, the door handle to the bathroom was broken on bedroom side and toilet paper rack was loose. The terrain was especially difficult for a handicapped person to walk and not mentioned in any literature. Breakfast was lovely. I'd recommend this accommodation to others as the price is right.
Stayed 1 night in Nov 2024

8/10 Good

Ailton

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Manveer

Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was very clean. Breakfast was good and housekeeping was helpful. I would definately stay again.
Stayed 3 nights in Nov 2024

8/10 Good

Huguette

Travelled with group
Liked: Cleanliness, staff & service
Good price for the area, the room was comfortable and clean
Stayed 2 nights in Nov 2024

8/10 Good

Geoff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Loved the pancake machine. Jacuzzi tub was nice even though it was too small for a tall guy. Exceptionally clean and the bed was very comfortable. A rarity for me when I travel.
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Stayed 1 night in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value-free breakfast and parking-in a Santa Monica location that has easy access ( by LA standards) to all the area has to offer.
Stayed 1 night in Nov 2024

8/10 Good

Waldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Santa Monica, CA
Good hotel to stay in Santa Monica, the manager takes care of some issues we had, but help us promptly
Stayed 2 nights in Nov 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning
Staff & cleanliness were wonderful! We will definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelee, Prescott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was a little wonky. The parking spots were at an angle (suggesting one direction of traffic) yet there was no exit at the end of the building. Just seems odd…
Stayed 1 night in Nov 2024

8/10 Good

Corre

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

vicki

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 6 nights in Oct 2024

2/10 Terrible

Kelvan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a terrible experience. We found a cockroach in our hotel room. The carpets were dirty and looked like they hadn't been cleaned in years. The sinks/pipes had a terrible smell in both the rooms we were placed in. We alerted the staff that a roach was found in our room and in fairness we were able to switch rooms instantly. However, based on this experience, I can safely say this hotel is one, if not the worst hotel we've stayed at and won't be staying in another SureStay or Best Western affiliate - and would advise others to do the same.