Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Exterior detail
Gazebo
View from property
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    4 min walk
  • Cabo San Lucas Bay
    5 min walk
  • Carusso Ristorante
    3 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    38 min drive

Room options

Junior Suite, Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (B2C-CA)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up, B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 32 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 32 sq m
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | B2C-CA)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cabo San Lucas

With a stay at Hotel Riu Palace Cabo San Lucas - All Inclusive in Cabo San Lucas (El Tezal), you'll be within a 5-minute walk of Medano Beach and Cabo San Lucas Bay. .This all-inclusive property is 2.6 mi (4.2 km) from Marina Del Rey and 3.7 mi (5.9 km) from The Arch.

What's nearby

  • Medano Beach - 4 min walk
  • Cabo San Lucas Bay - 5 min walk
  • Marina Del Rey - 6 min drive
  • The Arch - 8 min drive
  • Land's End - 8 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive

Restaurants

  • ‪Riu Sport Bar - ‬3 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Torote Steak House - ‬8 min walk
  • ‪La misión - ‬4 min walk
  • ‪Tequila Pool Bar - ‬8 min walk

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

Family fun on the beach, with 6 outdoor pools, near Medano Beach
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 692 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at El Medano, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
El Medano - Overlooking the garden, this buffet restaurant serves breakfast and dinner.
San Jose - This beachfront theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Mar de Cortes - Overlooking the ocean and pool, this steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Krystal - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Misaki - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 2 poolside bars and 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Medano
  • San Jose
  • Mar de Cortes
  • Krystal
  • Misaki

Things to do

  • 6 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 38 per accommodation, per night

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2469 out of 4230 reviews" "
Rating 8 - Good. 996 out of 4230 reviews" "
Rating 6 - Okay. 439 out of 4230 reviews" "
Rating 4 - Poor. 164 out of 4230 reviews" "
Rating 2 - Terrible. 162 out of 4230 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura Ann, MARIETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of entertainment and the staff were friendly. Only thing could be better is update the rooms. The rooms are really out dated.
Stayed 6 nights in Sep 2024

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shows
Stayed 5 nights in Jul 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ambience, food was was delicious and excellent customer service.
Stayed 4 nights in Sep 2024

8/10 Good

keith, Plumas Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and well maintained by the staff. Food options was also very good. Outstanding staffing.
Stayed 7 nights in Sep 2024

8/10 Good

BO MI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Brian J

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, unique and incredible experience we had! The staff really wants you to enjoy your visit. Will absolutely book again! My only complaint is the included shuttle service from the airport needs communication improvement.
Stayed 5 nights in Sep 2024

4/10 Poor

Tameka C

Liked: Cleanliness
Disliked: Staff & service
Nice property,Good food!
Stayed 4 nights in Sep 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous experience at this resort. Friendly and helpful staff and very clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Douglas cragg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here forca friends birthday, all adults. The property is beautiful, the ocean view is amazing. All the pools are infinity. Multiple pool bars, the Italian food was my favorite but all of the food was great. Four themed parties a week, awesome for an adults only trip. Be warned, the white party is a foam party 😂. The rooms are fabulous with a self serve mini bar. The area in front of the resort is never swimable, but there is an area clpse by on calmer days. As with most resorts, there is a lot of walking but there were also a LOT of stairs. Overall, a beautiful property that I would definitely go back to.
Stayed 4 nights in Sep 2024

10/10 Excellent

LAURA

Stayed 3 nights in Aug 2024

8/10 Good

gina renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great. Only having towel exchange by one pool,having to go through the restaurant to get a new towel. Some of the stairs were slippery (on bridge) . But otherwise i was vrry pleased with this hotew and will be back. Would give 5 stars if you put in a second towel station.
Stayed 4 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here. Special thanks to Iris at the breakfast buffet for keeping the mimosas flowing and Gail at the pool bar. They made our trip extra special. We've never had any issues staying at Riu's and will continue to do so! Thanks for a relaxing vacation.
Stayed 7 nights in Sep 2024

8/10 Good

Lewesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

James Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall thought the stay at the Riu Palace was great value. Beautiful property with a friendly staff and lots of dining options. Only complaint I’d say is the quality of food was sub par. Lots of options but the quality was poor and was often cold. A la carte’s were better but had very limited menus.
Stayed 7 nights in Sep 2024

8/10 Good

Jeremiah Nai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and attentive. Area was really clean and safe at all times. There wasn’t a time where I felt disgusted or in danger. Really nice place and hotel. Will definitely come back
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
Pool needs lots of work-many missing tiles, pool light tied with a zip tie, black mole. Room is dated.
Stayed 4 nights in Sep 2024

10/10 Excellent

ANTONIO LANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should say the time at which te kitchen closes in every restaurant not the time they definitely close, it’s like one hour difference between both
Stayed 3 nights in Sep 2024

8/10 Good

Mimi Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good and acceptable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Paola Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, the staff was great and the hotel is beautiful.
Stayed 4 nights in Sep 2024

8/10 Good

Conrado Mentoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Staff and Food was amazing
Stayed 13 nights in Aug 2024

2/10 Terrible

Deena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Although the staff and property were great, my husband got door poisoning on day 3 and it was so bad we had to come home. The temperature controls in the buffet and food freshness is questionable
Stayed 9 nights in Sep 2024

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved how great all the employees were so nice always smiling and saying hi. The only feedback I would say is the rooms could use some updating especially the beds, sheets, tv. Also with room Service there should be more verity of foods to chose from.
Stayed 4 nights in Sep 2024