Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
View from property
Exterior detail
Poolside bar
Gazebo

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Breakfast included
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    4 min walk
  • Cabo San Lucas Bay
    5 min walk
  • Plaza San Lucas
    16 min walk
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    38 min drive

Room options

Junior Suite, Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, Ocean View (B2C-CAN)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CAN)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CAN)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CAN)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (B2C-CAN)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 30.0 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up, B2C-US)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 32 sq m
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 32 sq m
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 32 sq m
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (L)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | B2C-CAN)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Junior Suite, Partial Ocean View (B2C-CAN)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cabo San Lucas

With a stay at Hotel Riu Palace Cabo San Lucas - All Inclusive in Cabo San Lucas (El Tezal), you'll be within a 5-minute walk of Medano Beach and Cabo San Lucas Bay. .This all-inclusive property is 2.6 mi (4.2 km) from Marina Del Rey and 3.7 mi (5.9 km) from The Arch.

What's nearby

  • Medano Beach - 4 min walk - 0.4 km
  • Cabo San Lucas Bay - 5 min walk - 0.4 km
  • Marina Del Rey - 6 min drive - 4.3 km
  • The Arch - 8 min drive - 5.9 km
  • Land's End - 8 min drive - 5.9 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive

Restaurants

  • ‪Riu Sport Bar - ‬3 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Torote Steak House - ‬8 min walk
  • ‪La misión - ‬4 min walk
  • ‪Tequila Pool Bar - ‬8 min walk

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

Stylish property on the shore with 6 outdoor swimming pools
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a spa tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 692 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at El Medano, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
El Medano - Overlooking the garden, this buffet restaurant serves breakfast and dinner.
San Jose - This beachfront theme restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Mar de Cortes - Overlooking the ocean and pool, this steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Krystal - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Misaki - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 2 poolside bars and 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Medano
  • San Jose
  • Mar de Cortes
  • Krystal
  • Misaki

Things to do

  • 6 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 38 per accommodation, per night

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2445 out of 4201 reviews" "
Rating 8 - Good. 993 out of 4201 reviews" "
Rating 6 - Okay. 435 out of 4201 reviews" "
Rating 4 - Poor. 165 out of 4201 reviews" "
Rating 2 - Terrible. 163 out of 4201 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Bill Earl

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was great
Stayed 5 nights in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Very big and spacious and all inclusive is very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Look no further! This is your place to stay! The friendliest and helpful staff. The hotel and grounds were so clean. Variety of restaurants to choose from on the grounds and the food was absolutely delicious. Daily activities to do if you choose to. There is another attached hotel that you can walk to and they had the Riu pool parties and a night club, which's was perfect for our teenagers. If you want to do some activities outside of the hotel, you need to go and see Claudia. She has a stand by the pool. She’s the BEST and will take care of you, like she took care of us. This was my first time and I would definitely go back. Felt very safe. Would highly recommend this beautiful palace with a gorgeous view.
Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery. Friendly, super helpful staff. Clean. Lots of dining choices. Overall a great experience.
Stayed 6 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff was impeccable. Everything was of the highest standards. Will gladly return for another vacation.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gurleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love RIU PALACE and all their properties. I went with my 15 year old twins. There was always something for all three of us to do. Kids enjoyed all the activities. The activities staff were awesome and clearly loved what they do! I enjoyed the adults pool along with the regular. with the palace, you have access ro Riu Santa Fe (which is a bit more for partiers) yet i got to enjoy the pool parties there, while kids enjoyed the Splash Park. Rooms were clean and well serviced. Not even 1 gecko was found in the room (partial Oceanview) which was comforting for the kids compared to other resorts we hace stayed in mexico. Would def choose Riu Palace again (regardless of where we go)!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Mychal Anthony

Travelled with family
Disliked: Staff & service
Will never do business with Expedia or RIU palace hotels. Flight got cancelled and Expedia or the hotel didn’t reimburse the money paid for the hotel. They kept telling me to call each other for refund. Expedia and Riu Palace is a joke! STAY AWAY! Lost 2k and family vacation.
Stayed 4 nights in Aug 2024

6/10 Okay

QUANG ANH

Liked: Staff & service
Disliked: Property conditions & facilities
The property is old
Stayed 6 nights in Aug 2024

10/10 Excellent

arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a great experience
Stayed 4 nights in Aug 2024

8/10 Good

Deep Aman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, would have preffered swim up beach. Clean, buffet and restaurants were average. Staff was great. Parties were amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 3 nights in Aug 2024

10/10 Excellent

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl Ann

Stayed 6 nights in Aug 2024

10/10 Excellent

Nadiatu

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I really enjoyed our stay here. The food was great, the service was great, and the overall resort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

ydel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 3 nights in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Lizette

Travelled with family
Liked: Cleanliness, staff & service
Property was ok. The restaurants were decent but not great. No reservations needed for dinner but that caused issues as we were only able to get into 2 sit down restaurants and the other 3 nights we ate at the buffet which is the same every night. Pool was dirty and need to be drained and cleaned well. For a Riu palace property it definitely fell short.
Stayed 5 nights in Aug 2024

10/10 Excellent

Steven Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the Riu Palace! It was our second time at the property!
Stayed 5 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Aug 2024

10/10 Excellent

Pedro Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the online registration desk needs to be better informed. I was told that there was a Gray Line rep on site there amongst all the other travel companies. Another hotel staff member then told me that they don't have one on site because they don't do much business there to warrant an on site desk. At the time I had a serious shuttle issue.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jackie Sandra, Delta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was incredibly beautiful. Pictures on web did not show all. We were very impressed!
Stayed 7 nights in Aug 2024