8/10 Good
Yvonne
20 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Very good stay, but....
Staff let us check in early and upgraded us to a deluxe room with our choice of which room. Very grateful for that. The room was nicely decorated and the bed was very comfortable. We had a good night sleep. Having A/C was a plus. The continental breakfast was very nice and we were satisfied with the food selection.
Only issues with had is the bathroom sink wasn't draining, so we had to use the shower to brush our teeth. We told the staff about it, but it was in the evening and they didn't have a handyperson available. The next day we took a shower and it also had draining issues and the bathroom floor got flooded. Had to use our used towels to dry up the floor. We hope the hotel administration address these issues ASAP. But overall, we had a very good stay and the customer service was great!
Yvonne
Stayed 1 night in Aug 2024