A stay at Hotel St-Etienne places you in the heart of Lourdes, within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception. .This hotel is 0.5 mi (0.9 km) from Massabielle Grotto and 0.2 mi (0.3 km) from Abri Saint Michel.
What's nearby
House of Sainte Bernadette - 1 min walk - 0.1 km
Basilica of St. Pius X - 8 min walk - 0.7 km
Basilica of Our Lady of the Rosary - 10 min walk - 0.8 km
Basilica of the Immaculate Conception - 10 min walk - 0.9 km
Hotel with a 24-hour front desk, a short walk to Basilica of Our Lady of the Rosary
Hotel St-Etienne offers 43 accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with satellite channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Stop by the hotel's restaurant, Restaurant St Etienne, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Continental breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Restaurant St Etienne - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Free off-site parking
Food and drink
Continental breakfast available for a fee weekdays 6:00 AM–9:30 AM: EUR 5.50 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area
Restaurants on site
Restaurant St Etienne
Things to do
Shopping
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Gift shop/newsstand
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Step-free path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
More
Desk
Phone
Soundproofing
Policies
Check-in
Contactless check-in available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 5.50 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hotel St-Etienne
Hotel St-Etienne Lourdes
St-Etienne Lourdes
Saint Etienne Lourdes
Hotel St-Etienne Hotel
Hotel St-Etienne Lourdes
Hotel St-Etienne Hotel Lourdes
Hotel St-Etienne Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 65 out of 198 reviews" "
10 - Excellent
65
Rating 8 - Good. 84 out of 198 reviews" "
8 - Good
84
Rating 6 - Okay. 34 out of 198 reviews" "
6 - Okay
34
Rating 4 - Poor. 12 out of 198 reviews" "
4 - Poor
12
Rating 2 - Terrible. 3 out of 198 reviews" "
2 - Terrible
3
8.2/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Mrs Angelia
Travelled with family
6 Jun 2024
Disliked: Room comfort
Near Grotto & Fair Price
3 minutes walking distance to grotto and ideal to attend the evening candle-light procession. Central & convenient location to catch bus to the airport.
Hotel is close to the Basilica of Our Lady of Lourdes. Friendly helpful reception staff. The room was noisy at night (1st floor + near elevator) Decor minimal, needs a coat of paint. Bathroom needs a renovation, shower plus shower curtain and sink needs replacing. Paid extra for City view - was a brick wall with the roof of the building across. Didn't have breakfast there for€20.00 Per day. No kettle or coffee/tea in room. More like a 2 star hotel but the price was higher than it deserves.
Front desk was helpful for us to locate street parking upon arrival.
Chairs at the lounge (arm rests) mostly have holes.
We had 2 twin beds that I think needs to be replaced already. You sink as you seat or lay down.
TV size was too tiny for the room size and only 1-3 english channels, no cable .
Reservations required for brkfst and dinner, hard to do as it is hard to tell if you will make it on time.
Very accomodating in giving us hot water. No (small) fridge in the room
Toiletries do not included shampoo
Towels are more like kitchen towels, very thin and do not smell fresh.
Our beds were made daily which was great.
Heating source was small and did not warm the room well enough, and also took long to warm the room.
It is an old building.
Lady receptionist always pleasant though.
As a low cost hotel for short stay I think this hotel is above average
Verified traveller
Stayed 1 night in Mar 2019
8/10 Good
Samitha
23 Nov 2018
Liked: Staff & service, room comfort
Gud hotel during off-season
Not all the plug points in the room were working.. the heater was not that strong enough to heat the room .. overall ok room for just one night during the off-season..
We read reviews of different hotels before we booked & we are happy we chose to stay with St Etienne.
The proximity to the Sanctuary, Train station & very good reviews made us decide to choose St Etienne.
At the Airport, we missed the bus by few minutes & we didnt want to wait another hour. We joined with 3 other people to take taxi ( van ) for €40 total.
They charge €35 for 4.
We decided to book breakfast the night before. For the price of € 5.30 we had a filling breakfast .
We highly recommend this hotel.
Very nice place for reasonable price. 15 min walk to the railway station and 5 minutes to Lourdes. It's on the main Street to Lourdes church. Lot of restaurants nearby.
We were late in checking out by 10 minutes and the cleaning crew were already throwing stuff out of our room. I lost some of my purchases. Otherwise, had they waited a little bit for us to check our stuff, then, I wouldn't have lost some of our things.
Location very good, no tea making facilities in room, no safe, did not eat there, only found one English speaking staff member. The Italian gift shop lady, attached to the hotel, was most helpful though. No English channels on tv, in my room anyway
For purpose of pilgrimage to the grotto this hotel is perfect location, 10 min walk to the grotto, shopping places and eateries nearby, very good breakfast but you have to book the day before, it’s a MUST, or no breakfast.srayed here for four nights. I recommend this place. About 20 mins from the airport. Staff very helpful & pleasant.
Verified traveller
Stayed 4 nights in May 2018
6/10 Okay
maria, Vancouver
2 Apr 2018
Liked: Staff & service
Just had no hair dryer in my room.
Hotel was very close to the grotto which was nice. Overall ok