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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

4.5 star property

Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

3 outdoor pools
Exterior
Exterior
On the beach, white sand
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • All-inclusive
  • Room service
  • Parking included

Explore the area

Map
Point Lucea, Lucea
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪7 min drive‬
  • Headland
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪52 min drive‬

Room options

View all photos for Signature Level Suite

Signature Level Suite

Signature Level Suite

  • 69.48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite

Signature Level Junior Suite

  • 52.79 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

Signature Level Bungalow

Signature Level Bungalow

  • 82.63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Palladium Jamaica Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
3.9 out of 5, Good, (1279)
The price is NZ$1,162
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Grand Palladium Jamaica Resort & Spa All Inclusive

About the area

Lucea

When you stay at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa in Lucea, you'll be on the beach and 7 minutes by car from Sir Alexander Bustamante Square & Around. .This all-inclusive resort is 23.5 mi (37.8 km) from Seven Mile Beach and 7.7 mi (12.3 km) from Jamaica Beaches.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive
  • Sir Alexander Bustamante Square & Around - 7 min drive
  • Headland - 7 min drive
  • Hanover Museum - 7 min drive
  • Tryall Golf Club - 11 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Mobay Buffet - ‬4 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa offers 156 air-conditioned accommodations with espresso makers and safes. 60-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 156 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages. This Mediterranean resort also features complimentary wireless internet access and concierge services.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants on site.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Outdoor entertainment area
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 60-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just left the property! I cannot even express the awe of this resort! We stayed in a bungalow on the signature side of the property and it was absolutely beautiful. From the cleaning crew, pool cleaners, spa staff, restaurant staff, concierge team and entertainers it was amazing. Special thanks to our concierge check in team, our airport transport driver Sir Howard; Aliah, a member of signature staff that chatted with us at the pool to ensure we were happy and Edom our golf cart driver! We will definitely plan another trip and recommend to everyone we know. Thank you Lady Hamilton Grand Palladium for the memories!
Stayed 4 nights in Feb 2025

10/10 Excellent

Shalawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay and the staff was phenomenal! Will definitely be back soon
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful! HUGE, but beautiful. With a place this large not everything is going to be perfect. But it was a wonderful experience for us. Every single staff member waz AMAZING. One downside...the agents trying to sell memberships to their "travel club" that was unexpected. Food and drinks everywhere 😋
Stayed 5 nights in Feb 2025

8/10 Good

Vernon

Liked: Cleanliness, staff & service
Rooms were large and well appointed. More attention is needed with minor repairs. If you have any physical limitations be sure to request a ground floor room as there are no elevators. Coral Pool and beach area bar staff were friendly and attentive. WestJet return flight was cancelled on 3 consecutive days before alternate flights with other airlines were booked on day 4. Finally made it home on day 5.
Stayed 10 nights in Jan 2025

10/10 Excellent

Charles Isaac Phegley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to the grand Palladium Lady Hamilton. The only negative I could point out is there are a few places in the resort that could use some touching up and maintenance. The resort in general is gorgeous, very large, and beautiful to walk. The signature level bungalow was right on the oceanfront with an outdoor shower and was just awesome!
Stayed 7 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 9 nights in Jan 2025

10/10 Excellent

Matthew John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bungalow room had a 10/10 veiw, and service was amazing for the signature level.
Stayed 7 nights in Jan 2025

10/10 Excellent

Glenn

Stayed 5 nights in Dec 2024

8/10 Good

Sachin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. Great pool, Spa facility as well as dining options. The food in the different restaurants did not taste as authentic as in typical restaurants in the US.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The location is nice. Property is great. The different optional diner is spectacular
Stayed 6 nights in Jan 2025

8/10 Good

Devol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the steel drum band. Pools were nice, rooms were nice but the beach needed some work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dalen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accommodating
Stayed 3 nights in Jan 2025

6/10 Okay

venkata

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kadian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Afshin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hostile service is the defining feature of this resort, overshadowing everything else. From the moment you arrive, it’s clear the staff doesn’t want you there. You’re treated as an inconvenience rather than a guest. Requests, no matter how basic—a plate at the buffet, a water refill, or a condiment—are met with shrugs, ignored, or fulfilled begrudgingly, if at all. Watching servers stand around while your food sits neglected for 10–15 minutes is infuriating. Even asking for coffee at breakfast felt like begging for a favor. This wasn’t a one-off or isolated incident—it’s a pervasive attitude across the entire resort. The indifference and hostility span restaurants, bars, the front desk, and beyond. Staff behavior makes it clear: you’re a burden, not a priority. It’s a systemic culture of neglect that leaves guests feeling unwelcome and disrespected at every turn. The facilities are dated, and while the Signature tier offers renovated rooms, the promised perks are a joke—one tote bag and hat for three rooms, with no follow-up after complaints. Food is mediocre at best, with only two of seven restaurants barely managing to be enjoyable. Drinks, confined to a single lounge for “premium” guests, felt like another hollow gimmick. Even the views, the one positive, can’t overcome the pervasive negativity. This resort’s hostile service ruins any chance of a relaxing getaway. For the price, you’re better off anywhere else. Don’t waste your time or money here.
Stayed 6 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Margie

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Hugh

Travelled with family
Disliked: Property conditions & facilities
The rooms were in desperate need of maintenance, food was always limited in the buffets. The alcohol was horrible. We were Signature level so we had a lounge and pool but its away from the big pool. My father's room had a leak in the air conditioner that maintenance said they would fix, we left two days later and he had pooled water and dripping from the ceiling in his bathroom which was extremely dangerous for a 75 year old man. If he would have fallen there would have been a lawsuit.
Stayed 5 nights in Dec 2024

8/10 Good

Robyne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone on property was very kind and courteous. Room were tidy. Property was undergoing much needed maintenance.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a lot of amenities. The signature level was well worth the extra money. The views alone were enough to return.
Stayed 7 nights in Dec 2024

8/10 Good

KERRY Michelle

Stayed 6 nights in Nov 2024

6/10 Okay

Errol

Stayed 2 nights in Dec 2024

6/10 Okay

Riaz, Morgntown

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Beach was beautiful. We were disappointed with the service pretty much all around. Long long waits to get into the a la carte restaurants even with reservations. We were celebrating my daughter’s 16th birthday and after several reminders to the concierge and front desk to arrange balloons etc at our dinner at the Italian, it never happened. Service was extremely slow, we would often be seated at a table but no utensils or no napkins or salt and pepper etc and it took forever when we asked for anything. Food at the buffets was not adequately replenished - they would run out of ice cream or desserts fairly early on. Would need to take several trips to the buffet hoping that the fruit or other empty items were refilled. Food ran out even at the a la carte restaurants. This included pizza at the Italian for dinner! The grounds are beautiful and room comfortable. Wish they had some poolside dining options other than chicken and rice.
Stayed 6 nights in Nov 2024

8/10 Good

KAMARI, Nutley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Emin

Liked: Cleanliness
Lack of food...
Stayed 7 nights in Nov 2024