Annex Luzernerhof is in the heart of Lucerne, within a 5-minute walk of Bourbaki Panorama and Lion Monument. .This guesthouse is 0.5 mi (0.8 km) from KKL Lucerne and 0.6 mi (1 km) from Chapel Bridge.
Lakefront Lucerne guesthouse in Old Town Lucerne with a restaurant
Annex Luzernerhof offers 12 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.
Bathrooms include showers. This Lucerne guesthouse provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Enjoy a satisfying meal at Joel's serving guests of Annex Luzernerhof. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, laundry facilities, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Joel's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Languages
Arabic, English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: CHF 20 per person
1 restaurant
1 bar
Restaurants on site
Joel's
Things to do
Shopping centre
Family friendly
Laundry facilities
Fridge
Conveniences
Lift
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Dry-cleaning service
Hair salon
Housekeeping (once per stay)
Laundry facilities
Tour/ticket assistance
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hairdryer
Shampoo
Shower
Soap
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Fridge
More
Desk
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Luzernerhof, Alpenstrasse 3, 6004 Luzern]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: CHF 20 per accommodation, per stay
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.30 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 20 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Annex Luzernerhof Lucerne
Annex Luzernerhof Aparthotel Lucerne
Annex Luzernerhof Aparthotel
Annex Luzernerhof Lucerne
Annex Luzernerhof Guesthouse
Annex Luzernerhof Guesthouse Lucerne
Annex Luzernerhof Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I wanted to stay in yhe hotel itself, not something up the block around the corner. Had 1 key for main enteance and room. Was separated from roommate and unable to get into the room. Originally searched hotel with AC, it had a table fan. No coffee for expresso machine. Said it had a restaurant below, was only open for breakfast. They said other building had a restaurant, didnt open till 11:30 am. Was put in a hostel shared bathroom. Had to pay extra $30 a night to have own restroom, then had to share bed with cousin. EXTREMELY noisy!
Annette
Stayed 3 nights in Sep 2024
2/10 Terrible
Greg
23 Aug 2024
Disliked: Amenities
On arrival I got told that we will be staying at a different hotel. It was in a scruffy location in a block of flats. I purposely booked the hotel to have 24h reception and a restaurant, but they send some people to a different location. We could smell weed there. I guess they rent few flats and send them there. A receptionist was very aggressive and rude when I only asked why we had to stay at a different location and photos of the room were completely different. After mentioning about smell of weed, she said adults can do what they want. She said that because it had been booked through third party, they would not help us.
Surprised to discover we were not in the hotel itself, but in a building 2 blocks away. Not a nice accommodation. Noisy, hot, uncomfortable pillow. Shared bathrooms not very nice
Room was nice and clean, but bed was not big for a queen size it’s not if a full size, friendly stuff, you will have to walk to another building after you check in.
Unclear was that our room was actually in a building a quick block north. But front desk staff escorted us directly to our room. The room was very spacious, beds cozy, ample plugs. Bathroom/Shower were common but the building so quiet we encountered nobody else.
Great location to everything. 100% would stay again.
The hotel itself was okay, but i was in an outer building and couldn't find it the next time i went out. No room service no kettle to make a coffee. Rather isolated
The Annex does not have phone service to call front desk, no wifi, and no heater it was so cold. They kept on telling me that i have the only one who has problem. But if i am at the lobby of the main hotel i have internet service.
Horrible property. Rude hotel owner. Not what promised on the photos or description. Do yourself a favor and do not stay here. There are other hotels in the same location.
I was very misled by my booking. When I arrived I was escorted to a different hotel building (2-3 streets away) which seemed to be much lower class than what I thought I booked. It was quite old and sheets had chocolate stains on them.
Verified traveller
Stayed 3 nights in Sep 2019
4/10 Poor
Verified traveller
12 Sept 2019
Disliked: Staff & service, room comfort
Outdated not comfy overprice for the quality
Room was very cold bed was not comfy furniture is very outdated even the fan and other light fixture not enough electrical outlet even they are not on very convenient place for this type of the room it is very overpriced not habing a electric kettle or cofee or tea
Great location , just located at the center of the town, walking distance to all tourist attractions, clean and pleasant
Verified traveller
Stayed 1 night in Sep 2019
2/10 Terrible
Verified traveller
Travelled with partner
3 Sept 2019
Disliked: Staff & service, amenities
So the room ended up being offsite was not communicated until check-in. Additionally, the morning of checkout we awoke to someone attempting to unlock or our. I asked who it was and got no response except to hear a key attempting to open the lock. I went to the door and a male staff member was on the other side. He didn't knock, didn't announce himself, didn't apologize and simply said he thought we had checked out already. At 8:30 in the morning. When I spoke to the manager she wasn't very gracious about the situation. Poor experience for the money.
Verified traveller
Stayed 1 night in Aug 2019
6/10 Okay
Verified traveller
13 Aug 2019
Liked: Cleanliness, staff & service
Extremely basic facilities
No glasses or face washers despite request
Verified traveller
Stayed 2 nights in Aug 2019
2/10 Terrible
Toader
Travelled with family
16 Jul 2019
Disliked: Property conditions & facilities
the worst experience
the bathroom was in another building. we have to pay extra 125 Swiss francs to have a bath in the room.
we want our extra paid money.
Toader
Stayed 1 night in Jul 2019
4/10 Poor
Verified traveller
Travelled with group
12 Jul 2019
Liked: Cleanliness
Disliked: Staff & service
Very rude front desk service. Did not allow luggage to be stored if you arrive early or on the day of arrival.