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Hotel Monopol

4.0 star property

Photo gallery for Hotel Monopol

Exterior
Reception
Deluxe Design Zimmer | View from room
Front of property - evening/night
Deluxe Design Zimmer

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Room service
  • Parking available

Explore the area

Map
Pilatusstrasse 1, Lucerne, LU, 6003

Room options

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer

Deluxe Design Zimmer

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 36 sq m
  • Sleeps 4
  • 1 Twin Bed, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Lucerne

A stay at Hotel Monopol places you in the heart of Lucerne, just a 4-minute walk from Chapel Bridge and within a 5-minute drive of Swiss Transportation Museum. .This hotel is 0.1 mi (0.1 km) from The Swiss Path and 0.1 mi (0.2 km) from Mt. Rigi.

What's nearby

  • KKL Lucerne - 3 min walk - 0.3 km
  • Chapel Bridge - 4 min walk - 0.4 km
  • Lucerne Town Hall - 6 min walk - 0.5 km
  • Swiss Transportation Museum - 4 min drive - 2.7 km
  • Chateau Guetsch - 5 min drive - 3.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Joe & The Juice - ‬2 min walk
  • ‪Tibits - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Yooji's - ‬1 min walk
  • ‪Caffe Spettacolo - ‬1 min walk

About this property

Hotel Monopol

Hotel with a nightclub, steps from Chapel Bridge
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 79 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 4 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lucerne? This hotel has 689 square feet (64 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hotel Monopol has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day
Cribs (infant beds) are available for CHF 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Hotel Monopol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 259 out of 581 reviews
Rating 8 - Good. 190 out of 581 reviews
Rating 6 - Okay. 80 out of 581 reviews
Rating 4 - Poor. 32 out of 581 reviews
Rating 2 - Terrible. 20 out of 581 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location next to the train stop. East on East off right to the city.
Stayed 1 night in Dec 2024

10/10 Excellent

Daryn, Los Angeles

Stayed 2 nights in Dec 2024

10/10 Excellent

Kira

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, St. Petersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was close to the train station. Very walkable area. Some dining was close but most a bit further away but easily walkable. Good staff, comfy rooms.
Stayed 3 nights in Dec 2024

6/10 Okay

Lili

Travelled with partner
Liked: Staff & service
The location is excellent, situated directly across from the train station. However, the room is quite old, and the windows lack curtains. Additionally, you can hear sounds from the hallway, as the room has poor sound insulation.
Stayed 1 night in Dec 2024

8/10 Good

Paul, Spokane Valley

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for exploring
The room was lovely, a little hot but soon solved by simply opening the window on to the picturesque square below. Breakfast offered a good choice, the staff were friendly and welcoming. Really nice place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
Hotel is nice and clean and right outside of the train station which is very convenient for traveling around Switzerland.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door to McDonalds!
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in this hotel felt like we were royalty. Our room wasn't ready when we arrived three hours early but staff emailed us when it was ready, and they had already delivered our baggage to the room. Coffee was available in the room and the pillows and mattress were memory foam, so comfortable. The location is directly across the street feom the train station and in the middle of Old Town, where shopping and restaurants are located. This place is perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Lori

Travelled with group
Liked: Amenities
Our fifth floor room needed a total update. Carpet especially. Bed sheets were very uncomfortable. I asked for an extra duvet to sleep on.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Dale S

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The carpet was very dirty they showed me another room but it smell really bad but it is centrally located across the street from the train station.
Stayed 2 nights in Nov 2024

6/10 Okay

Harriet

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok
Great check in Clean bathroom Bedroom was dusty, thick dust on carpet edges Asked for extra pillow (in person at reception) it never came Ok stay but would choose differently next time Like I said nice reception though!
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Wifi login not friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room. Facing the main street and train station, but somehow quiet. Good breakfast, friendly and helpful staff. Close to everything the tourist needs.
Stayed 2 nights in Oct 2024

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Internet was not working.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
This hotel has a major noise problem. Pulsating sound from a club in the building complex audible on the fourth floor until long after midnight. It's not their fault but that's not the customer's concern. Other issues: the wifi went down six times and failed to reconnect. Plus, check in time 4 pm and check out time 11 am? Come on, this isn't 2020.
Stayed 1 night in Oct 2024

10/10 Excellent

Almira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 star hotel
The hotels location is great, you can access everything within walking distance. Pleasant and helpful staff. The hotel is clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating staff with our 1yr old
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Overpriced and tired
Badly trained staff and very tired amenities given the price: the room was so noisy from a neighbouring club, we hardly slept. Very good location though.
Stayed 1 night in Oct 2024

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Xinyu

Stayed 1 night in Sep 2024