With a stay at The Lubo - self check-in in Lucerne (Old Town Lucerne), you'll be steps from Lucerne Town Hall and Rosengart Collection. .This hotel is 0.1 mi (0.2 km) from Mill Bridge and 0.3 mi (0.5 km) from Musegg Wall.
What's nearby
Lucerne Town Hall - 1 min walk
Chapel Bridge - 4 min walk
KKL Lucerne - 9 min walk
Lion Monument - 11 min walk
Chateau Guetsch - 17 min walk
Getting around
Lucerne (QLJ-Lucerne Train Station) - 8 min walk
Zurich Airport (ZRH) - 62 min drive
Restaurants
Restaurant Rathaus Brauerei AG - 2 min walk
Hirschenplatz - 1 min walk
Restaurant Zunfthaus zu Pfistern - 2 min walk
Restaurant Mill'Feuille - 2 min walk
Antipasteria La Barca GmbH - 2 min walk
About this property
The Lubo - self check-in
Lucerne hotel in Old Town Lucerne
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Make yourself at home in one of the 41 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include express check-out and a safe deposit box at the front desk.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
Front-desk safe
Guest services
Daily housekeeping
Accessibility
This property does not have any lifts
More
Renovated entire property – November 2022
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Hairdryer
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
43-inch flat-screen TV
TV channels
More
Desk
Electrical adapters/chargers
Guidebooks/recommendations
Local maps
Mobile key entry
Restaurant dining guide
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Access methods
Private entrance, smart lock
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne
The Lubo - self check-in Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 142 out of 274 reviews" "
10 - Excellent
142
Rating 8 - Good. 76 out of 274 reviews" "
8 - Good
76
Rating 6 - Okay. 31 out of 274 reviews" "
6 - Okay
31
Rating 4 - Poor. 12 out of 274 reviews" "
4 - Poor
12
Rating 2 - Terrible. 13 out of 274 reviews" "
2 - Terrible
13
9.0/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Rajas
27 Oct 2024
Rajas
Stayed 2 nights in Oct 2024
4/10 Poor
Verified traveller
24 Oct 2024
Disliked: Staff & service
Disappointing experience. Very noisy so sleep was constantly disturbed. Everything seems to echo in the hotel. The walls are thin. The layout and construction of the hotel is conducive to amplifying noise. Noise from other guests in their rooms (scraping furniture, flushing toilets etc) doors slamming, the street, and from hotel hallways etc made it a poor stay.
Lack of staff or any form of presence from the hotel seems to encourage poor behaviour from other guests. Loads of random people hanging around the entrance to the hotel and there seemed to be people running up and down the stairs and floors at all hours. Honestly not a light sleeper but there was something about the noise during this stay that put me off.
Rest of room was ok. No water included in room. No clear check out instructions - turns out you just chuck your card in a box. I get the self check in but leaving a sign on your bed that reads "Cancel your cleaning" makes the hotel appear that its trying to do everything cheaply. Cancel was the first word I read so negative connontations.
The apartment was very nice and the location was great!
We could not get the internet to work and to try to access the WiFi, I had to agree to a lot of snooping and marketing crap! After I agreed, the WiFi still didn’t work! Seemed like an unnecessary scam.
Best location! The Lubo was near the Chapel Bridge and <10 min walk from the station, however if you are travelling with luggage you many need to carry up and down the flight of stairs near the Chapel Bridge if you don't want to take a detour. You are right in the old town surrounded by main attractions and shops yet the hotel is tucked away in a quiet area.
Check-in/out process is all digitised via the phone with key passes to the building directly accessible via the phone. The digital key pass to our room did not work so we obtained physical passes from the tablet at the main entrance. Lift access is available at the side alley which is needed for luggages, albeit a bit tiny.
The room was modern, however tiny which every space utilised. Facilities is lacking with no bar fridge or in room kettle but our room had 4 safes...The bathroom is small, in particular the shower and the shower screen does not completely close.
Overall a good stay for 1 or 2 nights if you only need a place to sleep.
Great location. Property is well maintained. Could use more washers and driers. Also, the driers take twice as long as your at home driers, so plan for a few extra HOURS if you use them.
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it.
The toilet got clog, I emailed info@..., then they came to fixed.
Jiewei
Stayed 2 nights in Sep 2024
4/10 Poor
Michael
Travelled with partner
10 Sept 2024
Disliked: Staff & service
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot.
Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless!
Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them
Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes.
All great to think you can rely on technology - but try having service and a reliable person to come help.
Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself.
Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better.
AT YOUR OWN RISK
Very nice hotel. Very modern. Would come back again.
Kevin Wylie
Stayed 3 nights in Sep 2024
8/10 Good
ALASTAIR
Travelled with family
4 Sept 2024
Liked: Cleanliness
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.
Had a positive experience with the self-check-in process, which was smooth and convenient. The staff along with Expedia customer service went above and beyond by assisting me with a booking mistake I made over email communication, which I greatly appreciated. They charge extra 50 per person for the kids to stay in family room that has a sofa bed which didn’t make much sense. The location is unbeatable, and I would definitely choose to stay here again.
Zaid
Stayed 1 night in Jul 2024
8/10 Good
Anita
Travelled with family
29 Aug 2024
Liked: Staff & service
Fantastic location, good multi-occupancy room layout (very compact for top bunks in 4 person room but not in there long).
This hotel is in the perfect location! It was a comfortable space and we really loved having the room key on our phones. We would highly recommend staying here!