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A amazing experience in Alishan hotel. The service is very impressive.

Amazing setting, lake views, and attentive service. Our fifth visit this time with more in the planning.

Host is very nice to up grade us to a bigger room from 4th floor to 2nd floor without charging us extra.

This is one of the best hotels I have ever stayed in, that it's in Taiwan, where expectations of hotels is low makes that even more impressive! The hotel itself is on is Ita Thao side of Sun Moon lake, which in my opinion is the better side. We didn't like the Main side as much. You step out the door pretty much onto the main road with all the street food vendors for snacks/breakfast/lunch/dinner. As they shut up by 7pm it doesn't disturb you in the evening. The food on the road is great and very cheap. The staff were fantastic and super helpful with great english. The hotel had a lovely bar you could sit in and get a beer or a cocktail in the evening. The executive club on the roof had incredible views of the lake and lovely drink and food options. Our room was one of the best and most high tech rooms I have ever stayed in as well as super clean. Free mini bar too. The hot and cold spring tubs we used every day and I even started to enjoy the cold tub! The only complaint would be that the room was so high tech with the lights and curtains that it was hard to work out which light switches did what and there was no setting to just have a single side lamp on for reading. The gym had really good new Matrix kit, but I would have preferred not to be able to hear the yells from the Sports bar side while working out as it felt a bit intimidating as well as annoying. A more robust soundproofed partition would be better. Overall and excellent hotel though.

Be aware this is an old dormitory facility. The rooms are basic but clean. The whole place smells a bit of mildew. Pillows are not good. There are many hills and stairs to get to some of the rooms. Breakfast was good. It was convenient to be inside the park starting the day, as we avoided some of the crowds from buses.

Location is ideal being one with nature. We rented a car so locating the property wasn’t hard. Average hotel. Our room can fit 5 futons. Bathroom size is spacious though the amenities, overall is average. We enjoyed our one night stay. Breakfast is sufficient.