Beautiful building in a stunning location, but falls somewhat short of the expected standards of a 4* hotel at that price range. Reception staff were delightful, but service for our party of eight at dinner was very haphazard. We ordered bottles of wine for the table, and the wine was poured into our glasses from opened bottles and we were charged 'per glass' prices! Very unimpressed at breakfast that tables weren't laid up, and when the waitress brought our coffees she made no attempt to clean rubbish and crumbs from previous people off the table, she just dumped the coffees down and walked off. Not the sort of service I'd expect in a 4* hotel charging Parador prices!
One of our group had stayed in the hotel a couple of weeks earlier to check it out, and had enquired about the swimming pool, as all the advertising for the property features the lovely, big, blue pool, and we all particularly wanted to use it, and she had been told that it would definitely be ready for our stay. We were very unimpressed on arrival to find it was a dirty green puddle due to broken equipment. We accept that the pool isn't usually opened until June, but we had asked, and we were expecting to have the use of it. My wife and I used the Arab Baths, and they were excellent, with a charming receptionist and all very clean and thoroughly enjoyable.
Overall a pleasant stay, but the serving staff need to raise their game somewhat to justify the prices and the rating.