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Mama Shelter Luxembourg

3.0 star property

Photo gallery for Mama Shelter Luxembourg

Restaurant
Restaurant
Exterior
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226
  • Mudam Luxembourg
    ‪4 min walk‬
  • European Court of Justice
    ‪5 min walk‬
  • European Convention Center Luxembourg
    ‪6 min walk‬
  • Luxembourg (LUX-Findel)
    ‪15 min drive‬

Room options

View all photos for Double Room, 2 Single Beds (Large)

Premium bedding, minibar, in-room safe, desk

Double Room, 2 Single Beds (Large)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Double Bed (Medium Mama)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed (Large Mama)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

INNSiDE by Meliá Luxembourg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (278)
The price is NZ$435
for 1 room
includes taxes & fees
19 Mar - 20 Mar
INNSiDE by Meliá Luxembourg

About the area

Luxembourg City

With a stay at Mama Shelter Luxembourg in Luxembourg City (Kirchberg), you'll be within a 5-minute drive of Luxembourg City Hall and Philharmonie Luxembourg. .This hotel is 0.2 mi (0.3 km) from Mudam Luxembourg and 0.2 mi (0.3 km) from Grand Duke Jean Museum of Modern Art.

What's nearby

  • European Court of Justice - 5 min walk - 0.5 km
  • European Convention Center Luxembourg - 6 min walk - 0.5 km
  • Luxembourg City Hall - 3 min drive - 2.5 km
  • Place d'Armes - 3 min drive - 2.5 km
  • Grand Ducal Palace - 4 min drive - 3.3 km

Getting around

  • Centre, Stäreplaz / Étoile Tram Stop - 3 min drive
  • Pfaffenthal-Kirchberg Station - 11 min walk
  • Findel International Airport (LUX) - 15 min drive

Restaurants

  • ‪L'Osteria - ‬2 min walk
  • ‪La Table de Mercure - ‬9 min walk
  • ‪Golden Bean - ‬2 min walk
  • ‪Brauerei - Big Beer Company - ‬4 min drive
  • ‪Bac - ‬13 min walk

About this property

Mama Shelter Luxembourg

Hotel in Luxembourg City with a rooftop terrace and a 24-hour front desk
Mama Shelter Luxembourg offers 145 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands.
At Mama Shelter Luxembourg, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mama Shelter Luxembourg has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 21 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 26 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms - 12

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Smart TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 14 for children
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Mama Shelter Luxembourg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 181 reviews
Rating 8 - Good. 43 out of 181 reviews
Rating 6 - Okay. 7 out of 181 reviews
Rating 4 - Poor. 4 out of 181 reviews
Rating 2 - Terrible. 0 out of 181 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rami, London

Stayed 1 night in Nov 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible comfortable hotel
Stayed 4 nights in Nov 2024

6/10 Okay

david

Travelled with group
Liked: Cleanliness, property conditions & facilities
Communication
Clean, easy connection to free public transport. Disappointed roof bar not open. Nothing on hotel website when booking to say bar is seasonal. Even In pre- arrival email it gave bar opening times as if roof bar would be open during stay. No space in ground floor bar for relaxing seat with drink, only at a food table or bar stool. During stay left for neighbouring hotel for evening drinks. Mini bar snacks sign says to go to floor 1 vending machine s, they were not operating. Informed to go to neighbouring hotel. Communication on website, pre arrival emails and signage needs to improve.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2024

10/10 Excellent

César

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent every thing...
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vasco Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Looking forward to visit their different locations
Stayed 1 night in Aug 2024

10/10 Excellent

Martyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crazy but great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to the free tram which takes you straight downtown. Nice restraint and coffee shop and affordable rates
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo, Santo Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again! Quirky at the beginning but then it makes sense, if that makes sense. Great staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Stayed 4 nights in Jul 2024

10/10 Excellent

renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, quirky hotel located right across the street from the Court of Justice of the European Union.
Stayed 2 nights in Jun 2024

10/10 Excellent

lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the trams Nice outside eating area clean and quirky rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Allison

Stayed 3 nights in Jun 2024

10/10 Excellent

Christian, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Henrieta

Stayed 1 night in May 2024

10/10 Excellent

Cathia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay here. The staff was super friendly and the evening ambiance was perfect for my birthday. They had a pretty cool DJ. The breakfast bar was amazing!!
Stayed 1 night in May 2024

10/10 Excellent

Eleazar J.

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, fun atmosphere. Will definitely look out for more of this chain.

8/10 Good

Alistair, Whitchurch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and fresh. Modern without detracting from the actual hotel function. Rooms and bar etc seemingly lit by 20w bulbs, for people with any sight problems its like a living trip hazard test. Breakfast was good, the pizza was good. Staff work hard and do a good job. Would be happy to return here again. The free tram to most locations is excellent and a 4 min walk from the hotel. 15 minutes from the airport so easy to reach.
Stayed 2 nights in Oct 2023