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Crowne Plaza Maastricht, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Maastricht, an IHG Hotel

Point of interest
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available

Explore the area

Map
Ruiterij 1, Maastricht, 6221 EW
  • Centre Ceramique
    2 min walk
  • Helpoort
    6 min walk
  • Fair Play Casino Maastricht
    7 min walk
  • Maastricht (MST-Maastricht - Aachen)
    12 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Premium Room, 1 King Bed, River View (River Meuse View)

Premium Room, 1 King Bed, River View (River Meuse View)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Balcony

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Room amenity

Premium Room, 1 King Bed (Plein 1992)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • 57 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft, 1 King Bed (with Loft)

Standard Loft, 1 King Bed (with Loft)

Standard Loft, 1 King Bed (with Loft)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

  • 57 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Room amenity

Premium Room, 1 King Bed (Plein 1992)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Designhotel Maastricht

Free WiFi
Gym
Game room
Breakfast available
4.1 out of 5, Very good, (906)
The price is NZ$153
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Designhotel Maastricht

About the area

Maastricht

A stay at Crowne Plaza Maastricht, an IHG Hotel places you in the heart of Maastricht, within a 15-minute walk of Vrijthof and Centre Ceramique. .This hotel is 0.3 mi (0.5 km) from Yogaplace Maastricht and 0.5 mi (0.8 km) from Fair Play Casino Maastricht.

What's nearby

  • Bonnefanten Museum - 8 min walk
  • Market - 12 min walk
  • Vrijthof - 14 min walk
  • Maastricht University - 15 min walk
  • Mecc Maastricht - 4 min drive

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 9 min walk
  • Maastricht (MST-Maastricht - Aachen) - 12 min drive

Restaurants

  • ‪Kapulaga - ‬2 min walk
  • ‪Café Zuid - ‬3 min walk
  • ‪Café Servaas - ‬3 min walk
  • ‪Mocha Maastricht BV - ‬2 min walk
  • ‪Gelateria Luna Rossa - ‬1 min walk

About this property

Crowne Plaza Maastricht, an IHG Hotel

Pet-friendly hotel connected to the convention center in Maastricht-Centre Urban District with 2 restaurants
Crowne Plaza Maastricht, an IHG Hotel offers 174 accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Maastricht hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Make yourself at home in one of the 174 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Restaurant de Mangerie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Maastricht? This hotel has 10071 square feet (936 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant de Mangerie - This restaurant serves breakfast, lunch, and dinner.
Le club d Artagnan - This bar specializes in Mediterranean cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 28.50 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant de Mangerie
  • Le club d Artagnan

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (10071 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.68 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Maastricht
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Crowne Plaza Maastricht Hotel
Crowne Plaza Maastricht
Crowne Plaza Maastricht an IHG Hotel
Crowne Plaza Maastricht, an IHG Hotel Hotel
Crowne Plaza Maastricht, an IHG Hotel Maastricht
Crowne Plaza Maastricht, an IHG Hotel Hotel Maastricht

Crowne Plaza Maastricht, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 880 reviews" "
Rating 8 - Good. 378 out of 880 reviews" "
Rating 6 - Okay. 106 out of 880 reviews" "
Rating 4 - Poor. 38 out of 880 reviews" "
Rating 2 - Terrible. 23 out of 880 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

KAUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It was an excellent stay at the Crown Plaza hotel. Location was superb. Walkable distance to all the major sites of interest and public transport. Well maintained and helpful staff.
Stayed 10 nights in Aug 2024

6/10 Okay

JOS

Disliked: Property conditions & facilities
Very high price. parking was a disaster. Instructions on how to get to their parking agar were wrong and led us into dangerous traffic situations. Glasses in room were dirty. Bed cover (comforter) was too short.
Stayed 1 night in Sep 2024

10/10 Excellent

Albert, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything! Dining, shopping and all of the sightseeing places!
Stayed 3 nights in Aug 2024

10/10 Excellent

Wing Huen R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like the special room
Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

NC

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was not cleaned properly. Found previous occupants prescription pills, carpet was dirty. Requested & changed our own bed linen as housekeeping failed to service our room. Room aircon barely made a difference in the heat. No towels in the bathroom, had to ask. The bar & kitchen staff were not attentive, waited over an hour for an order, cancelled & went to eat elsewhere. It’s a disgrace cause we have stayed here before. The only good thing that the hotel has is its location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chirag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Heriberto

Travelled with family and small children
Liked: Staff & service
Great area, cleaning can improve
Stayed 3 nights in Jul 2024

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and an excellent breakfast. Very helpful friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Gilberto, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Stacy

Stayed 1 night in Jun 2024

10/10 Excellent

Tisha

Stayed 2 nights in Jun 2024

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the city centre
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a great location close to town center. Accommodating friendly staff. Amazing restaurant. Spotlessly clean room. Would return without question.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in general, but older building. Our room curtains were not clean initially and had small spiders in them. Told the front desk and housekeeping came to try clean. But only used a broom, not a vacuum. Could have been better cleaned, especially after complaining. But other than that, all else was good. Location was nice, could walk to the train station. Loved Maastricht!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathy

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location and rooms were comfortable and up to date. Friendly staff and plenty of restaurants and shopping nearby
Stayed 3 nights in May 2024