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Fantastic resort, service could have been quicker

The room is really clean, quite and nice.

Broken items in rooms. Cushion seems to be missing from chair. Bed spring was in horrible condition! But staff were wonderful and food was great, although very expensive compared to mall food next door. All in all, a very pleasant stay and we definitely will stay there again. Favorite hotel in Philippines by far. Oh, the bridge to the mall was so fantastic to have!!!

Excellent customer service

Quality of the hotel itself is genuinely outstanding. We had a 1 bedroom suite on the back side of the hotel facing the water and Samal Island. Great views from that side. The other side of the hotel faces the pool, with less interesting views. The room was very clean, nicely furnished with a very comfortable bed, and a large bathtub separate from the shower. Hotel staff was friendly and helpful. There is a Thai restaurant within the hotel and a bakery on the lobby level that sells breads, pastries and Starbucks coffee … a good alternative to the breakfast buffet. Swimming pool looked nice although we didn’t use it. There was live music in the lobby bar every night. It is worth noting that while the hotel itself is outstanding, the surrounding neighborhood has little to offer and is not walkable. There are a couple of nearby hotels with restaurants but little else. Nonetheless, the hotel is a good base of operations for venturing out in the Davao area (we did day trips to the mountain areas) and would be a good choice for business travelers. Overall we were quite happy and from what we saw of Davao City, I don’t think you could do any better than the Dusit Thani Residences.

Amazing experience. Staff was so accommodating and friendly!