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Grand Hyatt Macau

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Macau

Outdoor pool, pool umbrellas, pool loungers
Lobby
Outdoor spa tub
Outdoor pool, pool umbrellas, pool loungers
Presidential Suite

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • The House of Dancing Water
    3 min walk
  • City of Dreams
    6 min walk
  • Hard Rock Casino
    6 min walk
  • Macau (MFM-Macau Intl.)
    9 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Suite, 1 King Bed (Grand)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Serves lunch and dinner

Presidential Suite

  • 110 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Deluxe

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

  • 165 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View Twin

  • 64 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

2 Twin Beds with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Fountain View Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Fountain View Suite King

  • 69 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed Fountain View

  • 52 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

1 King Bed with Club Access

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

  • 72 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Fountain View King

  • 64 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite Twin

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite King

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite King

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Conrad Macao

Spa
Free airport shuttle
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1019)
The price is NZ$1,743
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Conrad Macao

About the area

Cotai

Located in Cotai, Grand Hyatt Macau is connected to a rail/subway station, within a 15-minute walk of City of Dreams and Venetian Macao Casino. .This family-friendly hotel is 1.7 mi (2.8 km) from Cotai Strip and 2.4 mi (3.8 km) from Taipa Ferry Terminal.

What's nearby

  • City of Dreams - 6 min walk - 0.5 km
  • The Londoner Macao Casino - 11 min walk - 0.9 km
  • Venetian Macao Casino - 11 min walk - 1.0 km
  • Cotai Arena - 15 min walk - 1.3 km
  • Cotai Strip - 3 min drive - 2.9 km

Getting around

  • Zhuhai Station - 17 min drive
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪Koufu 口福 - ‬8 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬13 min walk
  • ‪星巴克 - ‬2 min drive
  • ‪Hanami Ramen - Wynn Palace - ‬10 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬7 min walk

About this property

Grand Hyatt Macau

Luxury Cotai hotel connected to a shopping center, steps from City of Dreams
Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 791 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, an outdoor tennis court, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Chinese cuisine at Beijing Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cotai? This hotel has 86112 square feet (8000 square meters) of space consisting of conference space and 8 meeting rooms. A ferry terminal shuttle is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Lobby Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MOP 960 per day)
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: MOP 327.8 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Beijing Kitchen
  • Mezza9 Macau
  • Lobby Lounge

Things to do

  • 4 hot tubs
  • Art gallery
  • Bike parking
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Pushchair

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (86112 square feet)
  • Meeting rooms - 8

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 165
  • Front entrance ramp
  • Hand-held shower head
  • Hardwood flooring in room
  • In-room accessibility
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Minibar
  • Fridge

More

  • Children's slippers
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 460.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 37 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jemil was great, gave us loads of information about the area and made sure we were happy with our room. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

De'Arna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hyatt Macau was brilliant . The executive level package is wonderful . High tea , happy hour & buffet bday was excellent. A good variety of local and western food . Happy hour spread was tops and high tea delicious, with lots of mini cakes to try and a savoury option ..
Stayed 2 nights in Aug 2024

8/10 Good

Yeju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Amenities
Hi
Stayed 1 night in Jul 2024

10/10 Excellent

NYONSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to macau
Overall the hotel was very good. Room in good size and the services was really 5 stars. I was disappointed first as there was something wrong with the hot water supply and I had to take the cold water shower. Once I had reported the problem to the reception and they gave me another room to exchange straightaway.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe, Port Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, it’s tied to City of Dreams and is located across the street from Wynn Palace and MGM Cotai. The buffet breakfast was decent, and included many choices. But the restaurant can get crowded during breakfast. If ur tired of Chinese food, City of Dreams 2nd floor includes the Soho area housing a McDonald’s and Starbucks, along with several other western restaurants and Din Tai Fung, the Taiwanese dumpling chain.
Stayed 1 night in Jun 2024

10/10 Excellent

Pak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, clean and comfortable, very happy with the service.
Stayed 1 night in Jun 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect weekend break
Stayed 2 nights in Jun 2024

10/10 Excellent

NG

Stayed 2 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 4 nights in Jun 2024

10/10 Excellent

Shih Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable excellent experience stay
Very comfortable and excellent experience stay !
Stayed 1 night in Jun 2024

10/10 Excellent

KUANYING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

BIP Records, Brasschaat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024

6/10 Okay

Anthony Lau Siu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Wai Ying Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is specious, nice service
Stayed 1 night in Mar 2024

10/10 Excellent

PASCAL

Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable experience.
Absolutely beautiful hotel with superb rooms. From check in to check out extraordinary friendly service. Helpful concierge and unbelievable wait staff. Could not have been more pleased.
Stayed 1 night in May 2024

10/10 Excellent

Lumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, good people always in helping hand .. sure coming back again..
Stayed 2 nights in Apr 2024

10/10 Excellent

Iva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and professional. And the room is super spacious.
Stayed 2 nights in Apr 2024

6/10 Okay

Si Tim

Travelled with family
Staff is not very helpful about the shuttle service at the check in counter. Room requested for non smoking but still full of smoking smell! Staff at the pool is polite and helpful! Location is convenient to take the monorail for travelling taipa
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room with good view.
Stayed 1 night in Mar 2024