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HOTEL EMPEROR - MACAU

3.5 star property

Photo gallery for HOTEL EMPEROR - MACAU

Exterior
Exterior
Reception
Minibar, in-room safe, free WiFi
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
No. 51 Rua de Xangai, Macau
  • Lisboa Casino
    ‪5 min walk‬
  • Senado Square
    ‪14 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪18 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Room

Minibar, in-room safe, free WiFi

Executive Room

  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, free WiFi

Standard Room

  • 26.5 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Macau

When you stay at HOTEL EMPEROR - MACAU in Macau, you'll be in a shopping district, within a 5-minute drive of Lisboa Casino and Ruins of St. Paul's Cathedral. .This hotel is 5.3 mi (8.5 km) from Venetian Macao Casino and 5.1 mi (8.3 km) from Cotai Strip.

What's nearby

  • Lisboa Casino - 5 min walk - 0.5 km
  • Almeida Ribeiro Street - 8 min walk - 0.7 km
  • Senado Square - 14 min walk - 1.2 km
  • Macau Fisherman's Wharf - 15 min walk - 1.3 km
  • Ruins of St. Paul's Cathedral - 18 min walk - 1.5 km

Getting around

  • Stadium Station - 7 min drive
  • Zhuhai Station - 10 min drive
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪Cafe Encore 咖啡廷 - ‬6 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬3 min walk
  • ‪四五六上海菜館 Restaurant 456 - ‬4 min walk
  • ‪8餐廳 The Eight - ‬7 min walk
  • ‪Café Esplanada 咖啡苑 - ‬9 min walk

About this property

HOTEL EMPEROR - MACAU

Hotel with free parking, a short walk to Lisboa Casino
HOTEL EMPEROR - MACAU offers 390 accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. This Macau hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Make yourself at home in one of the 390 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary bottled water.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features shopping on site and a banquet hall.
Enjoy a meal at Emperor Court, or stay in and take advantage of the hotel's room service (during limited hours). Self-serve breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Emperor Court - Onsite restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily self-serve breakfast available 7 AM to 10 AM for a fee: HKD 88 for adults and HKD 88 for children
  • A restaurant

Restaurants on site

  • Emperor Court

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 450.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately HKD 88 for adults and HKD 88 for children
  • Rollaway bed fee: HKD 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Emperor Hotel
Emperor Hotel Macau
Emperor Macau
Hotel Emperor
Emperor Hotel
HOTEL EMPEROR - MACAU Hotel
HOTEL EMPEROR - MACAU Macau
HOTEL EMPEROR - MACAU Hotel Macau

HOTEL EMPEROR - MACAU Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 1002 reviews
Rating 8 - Good. 458 out of 1002 reviews
Rating 6 - Okay. 305 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Thanks
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Kai Chi

Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2020

8/10 Good

HKL, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast generally ok but some dishes were not refilled.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request. Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The schedule to macau ferry terminal and the border gate too long , if shorten is the best. If there is a free bus to airport that bring more credit to the hotel .
Stayed 5 nights in Jan 2020

2/10 Terrible

j

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the location is good but the whole property mades you uncomfortable
Stayed 5 nights in Dec 2019

10/10 Excellent

CHANDAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Rita, Malaysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, safe area to be in and fairly easy access to all tourist spots. Only snag is there are no shuttle bus service offered in this hotel but can get free ride from other hotels nearby.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice location
Stayed 1 night in Dec 2019

8/10 Good

Lai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
In the center
Stayed 3 nights in Oct 2019

10/10 Excellent

Mimy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Oct 2019

4/10 Poor

Man Yi

Disliked: Cleanliness, property conditions & facilities, room comfort
I will not stay at this hotel again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emperor hotel
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

MissTse, HK

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The smoking smell of my room 1711 is so strong and stuffy and also the water pressure of the bathroom is really low I’m so disappointed with that shower facility
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

Hilary

Disliked: Staff & service, room comfort
Worst pillows ever!
This hotel was very middle of the road. We were apparently upgraded but I couldn’t tell-the room was exactly what we booked. We ordered room service and it took a long time to get someone who spoke English to take our order. Even then, he did not understand when I asked if their lunch specials were still available (it was about 3:30 when we ordered). When it arrived, they had no clue how to let us charge it to the room, and stared blankly when I tried to hand them a visa, so we had to scramble to find cash to pay. They also only brought 1 pair of chopsticks when we ordered 2 meals. The bed was hard, but a fairly typical Asian style bed. The pillows were the worst part though-it seriously felt like sleeping on bricks. I’ve never felt a pillow so hard before in my life. I was very grateful that I brought my own. There is a shuttle to the ferry pier, but it runs very irregularly. We took the shuttle at the Wynn across the street to get to Cotai.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fast check in,clean room and close to shopping mall
Stayed 2 nights in Jul 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Not a bad 3 star hotel if the price is not high
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to many of the attractions of the city - easy to find and close to enough to the airport
Stayed 1 night in May 2019