Mandarin Oriental, Macau

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Macau

Separate bathtub and shower, eco-friendly toiletries, hair dryer
Panoramic Suite, 1 King Bed
Arcade
Exterior
Outdoor pool, open 8:00 AM to 7:00 PM, pool loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Avenida Dr Sun Yat Sen, NAPE, Macau
  • Guan Yin Statue Waterfront Park
    8 min walk
  • Macanese Cuisine
    7 min walk
  • Macau (XZM-Macau Ferry Terminal)
    3 min drive
  • Macau (MFM-Macau Intl.)
    14 min drive

Room options

Suite, 1 King Bed (Waterfront)

  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mandarin Premier View)

  • 62 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Premier View)

  • 55 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, 1 King Bed (Tower)

  • 81 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Waterfront Tower)

  • 70 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 91 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Bay View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Panoramic Suite, 1 King Bed

  • 81 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room, Lake View

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Deluxe Twin Room, Bay View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Suite, 1 King Bed (Tower)

  • 91 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lake View

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Tower View)

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Macau

With a stay at Mandarin Oriental, Macau, you'll be centrally located in Macau, a 8-minute walk from Guan Yin Statue Waterfront Park and 14 minutes by foot from Macau Museum of Art. .This luxury hotel is 0.8 mi (1.3 km) from Macau Science Center.

What's nearby

  • Lisboa Casino - 11 min walk
  • Macau Tower Convention and Entertainment Centre - 14 min walk
  • Macau Fisherman's Wharf - 18 min walk
  • Senado Square - 19 min walk
  • Ruins of St. Paul's Cathedral - 4 min drive

Getting around

  • Zhuhai Station - 12 min drive
  • Macau Intl. Airport (MFM) - 14 min drive

Restaurants

  • ‪Cafe Encore 咖啡廷 - ‬8 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬16 min walk
  • ‪四五六上海菜館 Restaurant 456 - ‬12 min walk
  • ‪8餐廳 The Eight - ‬14 min walk
  • ‪Café Esplanada 咖啡苑 - ‬7 min walk

About this property

Mandarin Oriental, Macau

Luxury Macau hotel connected to a shopping center, a quick walk to Guan Yin Statue Waterfront Park
Mandarin Oriental, Macau offers 213 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The Spa has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 213 air-conditioned rooms featuring minibars and DVD players. Your bed comes with down comforters and premium bedding. 42-inch plasma televisions are provided, with cable programming available. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this hotel include concierge services, shopping on site, and wedding services.
Grab a bite to eat at Vida Rica, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A ferry terminal shuttle is provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Vida Rica - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Pick-up airport shuttle (surcharge) from 9 AM to 9 PM
  • Airport shuttle on request
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 298 for adults and MOP 149 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Vida Rica

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Hand-held shower head
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Composting
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 690.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
  • Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MOP 690.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Mandarin Oriental, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 247 out of 323 reviews" "
Rating 8 - Good. 63 out of 323 reviews" "
Rating 6 - Okay. 8 out of 323 reviews" "
Rating 4 - Poor. 5 out of 323 reviews" "
Rating 2 - Terrible. 0 out of 323 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MO Macau is our go-to hotel and we stay there every year. It’s quiet, intimate, and relaxing. It feels distinctively different from any other hotel in Macau. Staff is very friendly and considerate. They even know your name, which shows the depth of their hospitality. We highly recommend the place.
Stayed 3 nights in Jul 2024

10/10 Excellent

hyun

Stayed 2 nights in Jul 2024

10/10 Excellent

ZHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

SAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Janice, Beechhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hok Yin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. The wooden fixtures look a bit old. Consider more sports channels, say premier leagues football on the weekends.
Stayed 1 night in Dec 2023

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite
Stayed 4 nights in Nov 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Amenities
Room was spacious and staff was very responsive
Stayed 3 nights in Aug 2023

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Very happy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kathleen, Spring

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tommy

Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly fine except for hiring insurance that I didn't want and it said $25 and you charged me $85 even though I sent an email to cancel I see a wrong charge from the buyer like theft
Stayed 3 nights in Jun 2023

10/10 Excellent

Ka Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
Excellent service from front desk, housekeeping, pool and even technician. The rooms are clean and comfy. Will definitely stay here again.
Stayed 1 night in Jun 2021

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attitude of MO Macau staff is outstanding. They made the 2 nights 48 hour stay a beautiful experience which was a romantic getaway. Everything works. The hotel is situated near the old part of Macau so convenient for site seeing. Only downside is the bus depot parking lot near the property which effects the view when looking down but at night the views are quite nice. For Macau, this is a very good hotel with excellent service and not a gaming hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with FANTASTIC service.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Well located and excellent service by staff
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Ben, Vancouver

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and relatively small hotel in Macau, good size of room
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019