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Susanna Inn Machu Picchu Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Susanna Inn Machu Picchu Hotel

Mountain view
Free daily buffet breakfast
Mountain view
Mountain view
Superior Triple Room, Mountain View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av Imperio de los Incas 642, Machu Picchu, 08681
  • Historic Sanctuary of Machu Picchu
    1 min walk
  • Manco Capac Square
    5 min walk
  • Cerro Machupicchu
    11 min walk

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, free WiFi, bed sheets

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Mountain View

Family Triple Room, Mountain View

Family Triple Room, Mountain View

  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Triple Room, Mountain View

Superior Triple Room, Mountain View

Superior Triple Room, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, Mountain View

Hypo-allergenic bedding, free WiFi, bed sheets

Superior Double Room, Mountain View

  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 11 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Front of property

Taypikala Boutique Machupicchu

Breakfast included
Free WiFi
Restaurant
Bar
4.2 out of 5, Very good, (941)
The price is NZ$209
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Taypikala Boutique Machupicchu

About the area

Machu Picchu

When you stay at Susanna Inn Machu Picchu Hotel in Machu Picchu, you'll be on a river, within a 15-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu. .This hotel is within close proximity of Putucusi and Manco Capac Square.

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk
  • Manco Capac Square - 5 min walk
  • Cerro Machupicchu - 11 min walk
  • Aguas Calientes Hot Springs - 12 min walk

Getting around

  • Machu Picchu Station - 5 min walk

Restaurants

  • ‪Full House Peruvian Cuisine - ‬3 min walk
  • ‪Mapacho Craft Beer Restaurant - ‬3 min walk
  • ‪Café Inkaterra - ‬1 min walk
  • ‪Inkaterra Restaurant Principal - ‬1 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬4 min walk

About this property

Susanna Inn Machu Picchu Hotel

Riverfront hotel with free breakfast and a 24-hour front desk
Susanna Inn Machu Picchu Hotel offers 6 accommodations with complimentary bottled water and hair dryers. This Machu Picchu hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Make yourself at home in one of the 6 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
A complimentary buffet breakfast is served daily from 5:00 AM to 8:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary buffet breakfast is served each morning between 5:00 AM and 8:30 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM–8:30 AM

Conveniences

  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 3 and younger are not allowed at this property; All guests older than 3 are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 20607138169

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Susanna Inn Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel
Susanna Inn Machu Picchu Hotel Machu Picchu
Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Susanna Inn Machu Picchu Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 391 reviews" "
Rating 8 - Good. 85 out of 391 reviews" "
Rating 6 - Okay. 36 out of 391 reviews" "
Rating 4 - Poor. 18 out of 391 reviews" "
Rating 2 - Terrible. 10 out of 391 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Travelled with family
The property is a basic room with a small bathroom. It has great views of the river and a great location. It is perfect for a night but it is not a longer term hotel for me. It is not an updated facility and very dated. It is also next to the train tracks and you will hear the trains all day and night. It didn’t prevent us from sleeping well though.
Stayed 2 nights in Sep 2024

4/10 Poor

Yip Yip

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wanted to love this inn. The staff was very friendly and accommodating. the location was great. the rate was even greater. they had some of the best breakfasts we had in this trip (everything made to order. and i loved their bread which actually smelled like bread). However, our room had no A/C (none of their rooms has) and we couldn't open the window because there's no window screen. They told us not to open the window because mosquitos would come in. so for two nights, we stayed inside a room with no fresh air. I survived the first night but i started to develop cough on the second night and the next morning I got up with terrible sore throat, coughs and minor headache. (btw, the lady was nice enough to lend me an electric fan but it didnt help much because there's no fresh air). Fortunately, it was after we went to Machu Picchu but because of the sickness, when I traveled back from Aguas Calientes to Cusco, I experienced some minor altitude sickness symptoms like short of breath and headache despite the fact that I took the medicine already. Being sick, I wasn't able to enjoy Cusco and Lima as much as I expected. And it's not just me, two of my friends who stayed in another room also got sick after the second night of the stay. I am actually good with no AC but at least install window screens. this way we can have fresh air while keeping the flying insects out. i hope i have listed all the pros and cons and let people decide. but i would definitely NOT recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. It has a nice view of the river.
Stayed 1 night in Jun 2024

6/10 Okay

Draun

Travelled with family
Liked: Staff & service
Disliked: Amenities
This small, family-run hotel offers good service in an excellent location. The complimentary breakfast is delicious and comes with a fantastic view. However, our room, situated near the staircase, was quite noisy until late in the evening, and we were also disturbed by the sound of running water from a drainage pipe running through the room. No ventilation or fan in the room; Overall, I would rate it 3 out of 5.
Stayed 1 night in Aug 2024

8/10 Good

Yi-Chi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good! Just near the rail so it would have some noise
Stayed 1 night in Sep 2024

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had an excellent location, conveniently close to the train station. The property was exceptionally clean, and the staff were welcoming and accommodating. Although the hotel didn't have air conditioning, we requested a fan, and the staff went out of their way to provide one for us. Overall, our stay was enjoyable and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious. Close to station.
Stayed 1 night in Aug 2024

10/10 Excellent

Xiaogang

Liked: Amenities
Recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Hee Soo

Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

sanela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Clean place with everything one needs. Also very nice breakfast. The guy working in breakfast area was an angel.
Stayed 1 night in Aug 2024

10/10 Excellent

Yanira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is spotless , the staff really takes care of keeping the room , bathroom and common areas clean. Also the personal is friendly and helpful. The breakfast is good, its served not buffet, includes bread, eggs, cheese, ham, juice, fruit and coffee. The location is also convenient, across the train station. For a basic hotel with all described above I give them a 5. Just know that it has no A/C and my husband and I felt the need for it one night.
Stayed 2 nights in Aug 2024

8/10 Good

Kai

Travelled with family
The staff were very helpful! The view out of some of the rooms was outstanding. It was a little loud for a hotel, but quiet enough when you consider the rooms hallways and stairs were out of tile.
Stayed 2 nights in Aug 2024

6/10 Okay

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked staying at the hotel but just be aware that you will hear train passing all the time. We were woken up by train literally hotel walls were shaking.
Stayed 2 nights in Aug 2024

8/10 Good

Freddy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay before our trip to Machu Picchu. The room was clean and comfortable. They provide complimentary breakfast starting from early. A 5 minute walk to the bus station for Machu Picchu and close to the main town. They will also store your luggage for free.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay but was right above the train tracks. Wasn’t advertised as such so there was quite a bit of noise in the morning and evening.
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE, NEW ROCHELLE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernanda

Stayed 1 night in Aug 2024

10/10 Excellent

Braulio

Travelled with family
Un lugar muy limpio, con un desayuno sencillo pero rico. La vista de mi cuarto hacia el río impresionante
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Hotel needs to be renovated and deep cleaned.
Stayed 1 night in Jul 2024

8/10 Good

Qianyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kristin

Travelled with partner
Disliked: Cleanliness, amenities
Now I know that staying in a less expensive hotel in the Aguas Calientes area is not a good idea when there were so many other much nicer hotels in the same vicinity.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in we had a great time at this beautiful little inn. The views from our room were spectacular. Bed was comfortable, and they were accommodating when we asked for an extra pillow. My partner would rate it a 4 only because we didn’t have any air control like AC/heating. Breakfast was included and also great since we had a beautiful view in the panoramic breakfast room. Overall really enjoyed our stay! Would definitely come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The view from our room and the dining room of the river was really pretty! We especially loved how helpful and kind the manager was and all the other staff. The breakfast included was really good too. Would highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Sahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a one night stay
Clean. Great breakfast. Inexpensive.
Stayed 1 night in Jul 2024