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White Lace Motor Inn

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Lace Motor Inn

Studio 4
Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Front of property
One Bedroom Apartment | Private kitchenette
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
73 Nebo Rd, West Mackay, QLD, 4740
  • Mackay Regional Botanic Gardens
    1 min drive
  • Sun Plaza Motel & Restaurant
    5 min walk
  • Mackay Station
    5 min drive
  • Mackay, QLD (MKY)
    6 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa

Superior Spa

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Studio 6

Studio 6

Studio 6

  • 86 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 King Bed OR 6 Twin Beds

Similar properties

Front of property

The Marco Polo

Pool
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (596)
The price is NZ$137
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Marco Polo

About the area

Mackay

Located in Mackay (West Mackay), White Lace Motor Inn is within a 5-minute drive of Mackay Regional Botanic Gardens and Caneland Central. .This motel is 1.2 mi (1.9 km) from Mackay Base Hospital and 1.3 mi (2.1 km) from Mackay Enertainment and Convention Centre.
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 2 min drive
  • Mackay Enertainment and Convention Centre - 2 min drive
  • Mackay Base Hospital - 3 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬13 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

Colonial Mackay motel in West Mackay with free breakfast
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 37 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Colonial motel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of White Lace Motor Inn. Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available 7:30 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Free daily reception

Restaurants on site

  • Free Light Breakfast Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • First-run films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

White Lace Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 837 reviews" "
Rating 8 - Good. 300 out of 837 reviews" "
Rating 6 - Okay. 83 out of 837 reviews" "
Rating 4 - Poor. 28 out of 837 reviews" "
Rating 2 - Terrible. 13 out of 837 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My stay was great - easy to get through the office and staff member was friendly
Stayed 1 night in Sep 2024

8/10 Good

Bec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the noise of the planes it was nice. Rooms need a little refurbishment but otherwise good.
Stayed 1 night in Sep 2024

8/10 Good

Helen

Stayed 1 night in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Having availability to WI-FI
Stayed 4 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024

2/10 Terrible

Kimberley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this place is cheap i would not come again. The property is extremely tired and needs alot of work. Curtains were falling of the rails, toaster shorted out the power, stayed 4 nights with no room cleaning, dishes at breakfast are all dirty. The room has a terrible smell. I asked for more toilet paper which was delivered however cleaner just ignored the wet towels on the ground.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nice from the road but thats where the positive stops. Complementary Breakfast looks great in the pictures but not as displayed. Unable to find clean dishes to serve from. Toaster in room shorted out the power twice so didnt try again was told by staff that the toaster was too powerful for a hotel room. My daughter found hairs in her bed and was scared to get in the bed. Reception desk was unserviced whenever i tried to find someone. No cleaning service with 4 nights stay. The place is very run down.
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

dee

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Aug 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to book, clean and tidy room, great price
Stayed 1 night in Aug 2024

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always stay there when in mackay
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Staff & service
Manager was very helpful as we were a large group checking in late
Stayed 1 night in Aug 2024

2/10 Terrible

Zoe

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel I have ever stayed in. Beds were so uncomfortable, layout of room was odd. Had to walk through a common room stayed with other guest to enter room via the bathroom which locked from the outside ,so other guest had to wait before leaving. Stains on floor and furniture, bathroom was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable. Good value. Old FV
Stayed 1 night in Aug 2024

10/10 Excellent

Hira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean room and helpful staff
Stayed 1 night in Aug 2024

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attitude about cancelling sucks.Abused for forgetting to cancel. I have a mental disability and didn't deserve the swearing. Calling me the C world was too far. I hope he loses his job.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning not working otherwise room good, my booking not quite right through Expedia but sorted by manager.
Stayed 1 night in Aug 2024

8/10 Good

Wilfried

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised as renovated! The room they provided was outdated and run down. How can this be a 4 star motel?
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property listed as a motel with full daily housekeeping. There has apparently been a change of ownership but the info has not been updated in the advertising, the notes in the bathroom about if you want fresh towels, the please clean my room signs and also in the property guide book. Resulted in our towels remaining on the floor until we had to call and request new ones. The room we were in also had some very sticky doors - the bathroom the ply is mostly separated from the rest of the door leaving you pulling on something broken and also the front door would get stuck that needed a couple of full weight pulls to get it open. Bed was comfy, tv was great but not refilling tea/coffee amenities or housekeeping on the days you request it mid stay isn't really on when it's booked as advertised. It's not a self-service apartment. So please take note.
Stayed 3 nights in Aug 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Just needed a bed for one night on a long road trip. They organised a late check in and were really helpful. The free breakfast was basic but much appreciated
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service
After being there before and enjoying our stay, this time I did not find the management so welcoming. Overall, my stay was all I needed. I was a little disappointed the bathroom bin had not been emptied when the room was cleaned which left it a little smelly. An oversight on the cleaners part, tho I accept that can happen.
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for passing through.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan is a great host. The rooms are great, breakfast is good, great location, and great outdoor patio.
Stayed 7 nights in Aug 2024