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Mokhtara Diamond

Photo gallery for Mokhtara Diamond

Free WiFi
Reception
Reception
Bathroom
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Al Haram, Al-Madinah al-Munawwarah, Madinah, 42311
  • Prophet's Mosque
    ‪8 min walk‬
  • Al-Baqi Cemetery
    ‪11 min walk‬
  • Madina Mall
    ‪6 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪22 min drive‬

Room options

View all photos for Standard Triple Room

Free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room, City View

Bathroom

Standard Quadruple Room, City View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, City View

Bathroom

Standard Double Room, City View

  • Sleeps 2
  • 2 Twin Beds

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About the area

Madinah

With a stay at Mokhtara Diamond in Madinah (Madinah City Center), you'll be within a 10-minute walk of Prophet's Mosque and Masjid Al Ghamamah. .This hotel is 1.1 mi (1.7 km) from Ali Ibn Abi Talib Mosque and 1.3 mi (2 km) from The Seven Mosques.

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 9 min walk - 0.8 km
  • Al-Baqi Cemetery - 11 min walk - 1.0 km
  • Madina Mall - 6 min drive - 5.1 km
  • Quba Mosque - 6 min drive - 5.5 km

Getting around

  • Madinah Station - 18 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive

Restaurants

  • ‪الصالة التنفيذية - ‬10 min walk
  • ‪Alhuda Lounge - ‬11 min walk
  • ‪ستاربكس - ‬9 min walk
  • ‪المسجد النبوي - ‬9 min walk
  • ‪Coffee Break - ‬9 min walk

About this property

Mokhtara Diamond

Hotel with a 24-hour front desk, a short walk to Prophet's Mosque
Mokhtara Diamond offers 120 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 120 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.
Featured amenities include a 24-hour front desk and an elevator.

Languages

Arabic, English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10008822

We should mention

Couples wishing to share a room must provide proof of marriage

Property is also known as

Mokhtara Diamond Hotel
Mokhtara Diamond Madinah
Mokhtara Diamond Hotel Madinah

Mokhtara Diamond Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 53 reviews
Rating 8 - Good. 13 out of 53 reviews
Rating 6 - Okay. 9 out of 53 reviews
Rating 4 - Poor. 4 out of 53 reviews
Rating 2 - Terrible. 10 out of 53 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Asad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the Haram. Staff were amazing and the rooms were clean and elevators were fast.
Stayed 4 nights in Jan 2025

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable hotel and 5 min from haram
Stayed 4 nights in Jan 2025

8/10 Good

Abdul

Liked: Cleanliness, staff & service
The main positive is close to the Holy Masjid.
Stayed 4 nights in Jan 2025

6/10 Okay

Muhammad

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Mahwish Anjum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and close to the mosque

Stayed 3 nights in Oct 2024

2/10 Terrible

Yousuf

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Only go if you have your own internet

Avoid this hotel if you are traveling from the west like UK, US etc, the standard is not that great for people who are used to the standards in the western countries. They get majority of their customers through travel agents from developing countries and so have very low standards plus location is great as it is only 5mins walk away from the masjid Nabawi. Therefore they can't be bothered making any improvements. When we arrived, the receptionist wasn't very welcoming. He handed us 2 cards and just expected us to find our way to the room. Had to ask for free wifi 2 times. Upon reaching the room, there was no wifi signal at all and upon asking the neighbouring rooms they all had the same issue. The hotel management refused to offer us a solution and instead made excuses. There was no toilet paper roll, no towels, no water, no internet. Not the worst hotel but definitely not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

SHAMSUL

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Syed

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Abdulkuddus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Oct 2024

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had Filthy carpets with burns and dirt ground in The bathroom was disgusting You had to ask for their small toilet roll on a daily basis The safes in the room didn’t work the bottom of the bathroom doors looked like they had mold on them The tv was there just for show The worst of all we’re the reception staff they were so rude and arrogant as they thought we were from a third world country and they could treat and talk to us like trash absolute horrible experience they actually ruined my trip I would never recommend to stay in this unpleasant place to anyone The 2 out of 3 of the reception staff need sacking they’re definitely not right for the job Also they’re not bothered about getting a bad review as I got told by this absolute horrid bloke behind the reception

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t stay in this place for free. Underserving of even 1 star. The room was filthy and throughout my 7 day stay, my room was not cleaned once. Had to constantly chase around for basic things like toilet roll to be told ‘we have none today.’ What truly makes this hotel awful is the reception staff. They are extremely unpleasant and rude. I was travelling with my elderly mother and asked for our cases to be brought down upon checkout as she is in a wheelchair. The staff said they would come up and do this but did not. I took 3 trips from the room to lobby bringing all of these down. I mentioned this to the receptionist when I wanted to check out who was extremely rude. I stated that I would leave a review, he made it very clear he did not care & to go leave a review

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good place for short stay. But good for the price. Staff is excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

M ASIF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A convenient stay in Madina

Got Haram view, close to haram gate, easy access, clean the room upon request. Provide basic supplies regularly... towel, soap, in room tea coffee stuff.
Stayed 4 nights in Oct 2024

2/10 Terrible

Hamza

Stayed 4 nights in Oct 2024

10/10 Excellent

Ashqeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Nawaz

Disliked: Staff & service, property conditions & facilities
No daily housekeeping Asked for additional water and they said that they already gave me two bottles in the morning so can't give more Washroom was very small The kettle was dirty & smelly with some leftovers. Had to clean it myself. Some people checked in around 1:30am and were very loud in the lobby. No one to ask them to be considerate to people sleeping at this time. Will never book this place next time.
Stayed 2 nights in Oct 2024

8/10 Good

Wahid D

Stayed 1 night in Sep 2024

8/10 Good

Kashif

Liked: Staff & service, property conditions & facilities
Does the job. It’s not an expensive hotel and suited to solo travellers or those on a budget. Staff are nice and helpful. Location relative to the Haram is fantastic. There are a couple of markets close by as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed, indianapolis

Liked: Staff & service, property conditions & facilities
very nice hotel very close to the haram
Stayed 4 nights in Sep 2024

6/10 Okay

Hirsi

Stayed 3 nights in Sep 2024

6/10 Okay

Hamad

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
The beds size is very small Not comfort Very small room
Stayed 1 night in Aug 2024

6/10 Okay

Ryo

Disliked: Cleanliness, property conditions & facilities
Needless to say, it was good that it was so close to the Prophet's Mosque. On the other hand, the negative points were that one guest was put in a room with five beds, the bathroom always smelled bad, and there were no towels.
Stayed 1 night in Jan 2025