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Best Western East Towne Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Indoor pool, pool loungers
Exterior
Lobby
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    10 min walk
  • Madison Area Technical College
    4 min drive
  • American Center
    4 min drive
  • Madison, WI (MSN-Dane County Regional)
    13 min drive

Room options

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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includes taxes & fees
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About the area

Madison

With a stay at Best Western East Towne Suites in Madison, you'll be in the business district, within a 15-minute drive of University of Wisconsin-Madison and East Towne Mall. .This hotel is 1.9 mi (3 km) from Sycamore Dog Park and 2.4 mi (3.9 km) from Madison Area Technical College.

What's nearby

  • East Towne Mall - 10 min walk
  • Madison Area Technical College - 4 min drive
  • American Center - 4 min drive
  • Barrymore Theatre - 8 min drive
  • University of Wisconsin-Madison - 14 min drive

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬14 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬10 min walk

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and a fitness center
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 122 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Room service available

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • A hot tub

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1002 reviews" "
Rating 8 - Good. 359 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The check-in experience was poorly handled. There was only one person working the desk at 4:00 PM on a Saturday. Took almost 30 minutes to get through the mob in the lobby. Breakfast was excellent. Water was lacking in the urn in the lobby. Desk personnel really couldn't have cared less. The room was comfortable and clean. No complaints there.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
We were in town for a concert and it was perfect. Loved the room loved the front desk service. It was close to anything walking distance and couldn’t have been happier with our stay.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Misty Bullock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean. Excellent hospitality from all staff including housekeeping.
Stayed 2 nights in Sep 2024

6/10 Okay

Pamela

Travelled with group
Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Sep 2024

8/10 Good

Keith

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Amanda

Stayed 1 night in Jun 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and upgraded me from a queen to a king which was very appreciated! Breakfast this morning was good. The shower was the BEST shower we’ve ever had at a hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Elaina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and quiet.
Stayed 1 night in Sep 2024

6/10 Okay

Ken

Stayed 3 nights in Sep 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless person sleeping in adjacent property.
Stayed 2 nights in Sep 2024

8/10 Good

Brooke

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless person sleeping in the lot next to the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Charles

Travelled with family
Liked: Amenities
Someone had smoked in the room and you can tell they tried to fix it but could smell. The soaps were amazing. better than the Embassy Suites we stayed at recently.
Stayed 1 night in Sep 2024

10/10 Excellent

Althea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Sep 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little dated, could use an update. Found a couple cheetos under the couch, other than that the room was clean. Loved having the balcony so we could sot outside. The staff was so sweet.
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pit Stop
Good place to spend the night after being on the road for while…
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
It was in a convenient location
Stayed 1 night in Aug 2024

2/10 Terrible

Jim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was awful. Room smelt like marijuana. Not even an actual closet. Shower was dirty and bathroom was gross
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Aug 2024

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Excellent location for many restaurants, and easy drive to the capitol.
Stayed 2 nights in Aug 2024

6/10 Okay

Angie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was convenient and easy to get to. Lots of food and entertainment options in the area. The room smelled strange. It had a smell I can only describe as a mixture of musty, sweaty sheets and fish. I went and bought febreze in order to be able to sleep. There was mold along the caulking around the bathtub and aroun the edges of the shower.
Stayed 1 night in Aug 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024