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Holiday Inn Madison at The American Center, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Madison at The American Center, an IHG Hotel

Property amenity
Indoor pool
Bar (on property)
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5109 W Terrace Dr, Madison, WI, 53718
  • American Center
    1 min walk
  • East Towne Mall
    4 min drive
  • Madison Area Technical College
    7 min drive
  • Madison, WI (MSN-Dane County Regional)
    16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

La Quinta Inn & Suites by Wyndham Madison American Center

Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1067)
The price is NZ$150
for 1 night
includes taxes & fees
8 Dec - 9 Dec
La Quinta Inn & Suites by Wyndham Madison American Center

About the area

Madison

With a stay at Holiday Inn Madison at The American Center, an IHG Hotel in Madison, you'll be in the business district, just steps from American Center and a 4-minute drive from East Towne Mall. .This hotel is 8.8 mi (14.1 km) from University of Wisconsin-Madison and 9.6 mi (15.5 km) from Camp Randall Stadium.

What's nearby

  • American Center - 1 min walk - 0.0 km
  • East Towne Mall - 4 min drive - 4.0 km
  • Madison Area Technical College - 7 min drive - 6.8 km
  • University of Wisconsin-Madison - 17 min drive - 14.2 km
  • Camp Randall Stadium - 18 min drive - 15.5 km

Getting around

  • Madison Station - 24 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive

About this property

Holiday Inn Madison at The American Center, an IHG Hotel

Hotel in Madison with airport shuttle service and a 24-hour fitness center
Holiday Inn Madison at The American Center, an IHG Hotel offers 138 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and MP3 docking stations. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab a bite to eat at Geiers Grill, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Madison? This hotel has 2460 square feet (221 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Geiers Grill - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: USD 10.00-20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2460 square feet)
  • Meeting rooms - 4

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center an IHG Hotel
"Holiday Inn Madison at The American Center an IHG Hotel"
Holiday Inn Madison at The American Center, an IHG Hotel Hotel
Holiday Inn Madison at The American Center, an IHG Hotel Madison

Holiday Inn Madison at The American Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 546 reviews" "
Rating 8 - Good. 185 out of 546 reviews" "
Rating 6 - Okay. 44 out of 546 reviews" "
Rating 4 - Poor. 13 out of 546 reviews" "
Rating 2 - Terrible. 13 out of 546 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Joely

Travelled with partner
Liked: Cleanliness, staff & service
It’s clean but it needs updating. There are no USB ports and the tv was older. The shower had no ledges to put your soap and the towel rack was inside the shower! That was a little strange! However, the bed was comfortable and the staff who checked us in was really nice. Free continental breakfast would have been nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent. Although there was a cost for the buffet the selection was superb, there was a person who brought me my silverware and made sure I had a drink. Definitely worth the $. The best part for me was the transportation to the airport. Doug was super nice and made sure I arrived safely.
Stayed 1 night in Aug 2024

10/10 Excellent

Jayant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Business traveller
Liked: Room comfort
Needs love.....
The property is tired and in need of updates. Broken tiles, worn carpeting...lots of potential, but needs a bit of love.
Stayed 1 night in Aug 2024

4/10 Poor

Hollie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Air conditioner made a terrible noise that was too loud to sleep. Shower was not in good condition or clean. The hotel had a weird smell throughout. Breakfast was good but it was an extra charge.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dalton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady at the front desk was so polite and helpful. The area and room were clean and simple and I would’ve given it a tremendous review if it weren’t for the cleaning ladies knocking on our door at 830am yelling housekeeping. I thought surely it was another room because checkout time wasn’t until noon and we had not checked out yet. The lady then knocked and yelled again and immediately tried opening the door but I had the bar locked on the inside. They then yelled sorry and left. We tried to go back to sleep because it was a late night for us and the lady came back 2 more times before checkout!! It was ridiculous. If you’re looking to get a good sleep in don’t stay here unless you want to be woken up every hour before checkout beginning at 830am.
Stayed 1 night in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk attendants as well as breakfast staff were great!! Breakfast food was great! Gym was clean and plentiful!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Stayed 1 night in Jul 2024

10/10 Excellent

Peter, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the excellent condition the hotel was in. Room was very clean. Didn't like the cost of the breakfast, which is normally free at other hotels. We chose to eat at Perkins instead.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Easy check in. Tv did not work and maintenance fixed it immediately. Room was clean and comfortable. Hall carpeting could use updating as it is pulling up in spots. Restaurant and staff were great!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Unfortunately there was a group of preteen baseball players staying with their families. The boys were rude, loud, and running unsupervised in the halls . Their parents did nothing to stop the behavior, and were also loud in the lobby area. felt bad for the desk attendant who was trying to resolve an issue with another guest on the phone. She did a great job under difficult circumstances. Our room was nice, the bed was great, and we also enjoyed the breakfast. All staff were courteous and attentive. The carpet in the hallway was worn and wrinkled and could be a fall risk for guests.
Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Carpet thru a few areas of hotel was coming off floor and bunched up, major tripping hazard on floor 3. Service forgot to clean out fridge and a bunch of food from dominoes was still in there we had to take by trash to fit our stuff. That bag of pizza was still next to trash the next morning and we put it there 3:15pm. The pool area had paint peeling off the walls and ceiling and garbage was in pool and scattered around pool area. This property needs a lot of TLC, lots of it simple things to do and it would be great! But just being left for guests to have to deal with and look at.
Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie, Lake in the Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast and friendly staff. Would recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Jaclyn, Menasha

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

dorwyn

Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant or shopping with walking distance
Stayed 1 night in Jun 2024

8/10 Good

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was really great! Sonia at the front desk and Jackie in the restaurant made this hotel a wonderful experience.
Stayed 1 night in Jul 2024

4/10 Poor

Tadd, DeLand

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel exterior is in very poor condition, both poor style and level of maintenance. Inside the hallway carpeting on the 3rd floor was in terrible condition being loose in two long areas. There are countless dings on the walls where the luggage carts have been scraped along the walls. The office chair in the room had been abused and had a lean to onside. Given the price compared to several other nice (but generally a few bucks cheaper) that are in much better condition, I was extremely disappointed with the stay.
Stayed 1 night in Jul 2024