Located in Madison, Tru by Hilton Madison West, WI is in the business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. .This hotel is 6.3 mi (10.2 km) from University of Wisconsin-Madison and 7.8 mi (12.5 km) from Henry Vilas Zoo.
What's nearby
West Towne Mall - 3 min drive - 2.3 km
Camp Randall Stadium - 12 min drive - 12.1 km
University of Wisconsin Hospital and Clinics - 13 min drive - 10.4 km
Alliant Energy Center - 13 min drive - 14.1 km
University of Wisconsin-Madison - 13 min drive - 10.3 km
Getting around
Madison Station - 18 min drive
Dane County Regional Airport (MSN) - 30 min drive
Restaurants
Chick-fil-A - 4 min drive
Culver's - 4 min drive
The Cheesecake Factory - 4 min drive
Dave & Buster's - 4 min drive
Olive Garden - 4 min drive
About this property
Tru by Hilton Madison West, WI
Hotel with free breakfast, in the vicinity of University of Wisconsin-Madison
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.
This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Billiards/pool table
Foosball table
Games
Gym
Family friendly
Free cot
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Business services
24-hour business centre
Outdoors
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
55-inch LCD TV with premium satellite channels
Food and drink
Refrigerator
More
Air conditioning
Desk
Fan
Free local calls
Heating (climate-controlled)
Iron/ironing board
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison
Tru by Hilton Madison West, WI Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 817 out of 1087 reviews
10 - Excellent
817
Rating 8 - Good. 201 out of 1087 reviews
8 - Good
201
Rating 6 - Okay. 39 out of 1087 reviews
6 - Okay
39
Rating 4 - Poor. 17 out of 1087 reviews
4 - Poor
17
Rating 2 - Terrible. 13 out of 1087 reviews
2 - Terrible
13
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Melissa
29 Dec 2024
Melissa
Stayed 4 nights in Dec 2024
6/10 Okay
Bailey
Travelled with family
28 Dec 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
It was okay
Everything was just okay, when we arrived I waited probably 10mins for someone to come to the front desk. When the front desk agent got there they had their AirPods in their ears, seemed annoyed that they even had to check me in. Our room was fine, but everything seemed just a little dirty, our toilet had what looked like blood on the side and on the wall beside the garbage and toilet.
Very clean rooms, free bottled water, coffee (decent), and fresh fruit. Plus a little convenience area with snacks, beverages, and beer or wine to buy. Breakfast was servicable, but we hardly ever eat hotel breakfasts. It was clean and fresh wirh the typical choices. Nice game area, workout room. Friendly staff every time we stay there (now 6 times). It's always our first choice in Madison.
We were impressed by this hotel. It was conveniently located. All staff we encountered were friendly. The hotel was clean—both our room and the public areas. The breakfast buffet was well-stocked and clean. We also liked that the eating area was spread out, so we had some privacy while eating. The room was basic but had plenty of room for sleeping and getting ready for the day. The floors in the room are not carpeted, which was a little chilly. This is not a luxurious place, but for the very reasonable price, it was a great place to stay.
I think going over security and guest safety protocols would be useful for your staff. As my ex who ive had police involvement with, was able to confirm with the front desk staff that a room was booked in my name, and made the front desk staff call up to my room to ask me to come down to speak with him. This could have gotten me killed. I should have called the police at that point. He stayed and waited outside the hotel all night and was there as i left and followed me driving thereafter.
No guest services member should ever verify any identity of any guest under any circumstances. Especially a lone female checking in.
This is the 3rd or 4th time we stayed here and it’s always consistently great!! Clean, modern, staff is SO friendly. The breakfast is excellent and the dining area is spotless even when it’s packed with guests! They have a fun game and lobby area with a pool table and foosball and next time I will check out the gym! The rooms are so clean and I love that there are wood floors in the rooms because carpet gets icky really fast in hotels!