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Tru by Hilton Madison West, WI

2.5 star property

Photo gallery for Tru by Hilton Madison West, WI

Reception
Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
8102 Watts Rd., Madison, WI, 53719
  • West Towne Mall
    ‪3 min drive‬
  • University of Wisconsin Hospital and Clinics
    ‪13 min drive‬
  • University of Wisconsin-Madison
    ‪13 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Best Western West Towne Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1167)
The price is NZ$254
for 1 room
includes taxes & fees
6 May - 7 May
Best Western West Towne Suites

About the area

Madison

Located in Madison, Tru by Hilton Madison West, WI is in the business district, within a 15-minute drive of Camp Randall Stadium and University of Wisconsin Hospital and Clinics. .This hotel is 6.3 mi (10.2 km) from University of Wisconsin-Madison and 7.8 mi (12.5 km) from Henry Vilas Zoo.

What's nearby

  • West Towne Mall - 3 min drive - 2.3 km
  • Camp Randall Stadium - 12 min drive - 12.1 km
  • University of Wisconsin Hospital and Clinics - 13 min drive - 10.4 km
  • Alliant Energy Center - 13 min drive - 14.1 km
  • University of Wisconsin-Madison - 13 min drive - 10.3 km

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬4 min drive
  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Tru by Hilton Madison West, WI

Hotel with free breakfast, in the vicinity of University of Wisconsin-Madison
Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and discounted use of a nearby fitness facility.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Foosball table
  • Games
  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Madison West WI Hotel
Tru Hilton Madison West WI
Tru by Hilton Madison West, WI Hotel
Tru by Hilton Madison West, WI Madison
Tru by Hilton Madison West, WI Hotel Madison

Tru by Hilton Madison West, WI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1001 reviews
Rating 8 - Good. 178 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Nova

Liked: Cleanliness, staff & service, amenities
The only thing that I can say is to shower head very low water pressure.
Stayed 3 nights in Jan 2025

10/10 Excellent

JAGRUTI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keyless entry. Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Met my needs well for. Desk staff was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

Jacqueline

Hotel was OK but cold. The temperature outside was around 15 degrees and the thermostat in the room was either defective or intentionally set at 73 and blowing cold air.
Stayed 2 nights in Jan 2025

8/10 Good

Tashai J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great Hotel in Madison

great location and facility. Staff was great as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Tru is a very nice property with a friendly staff and nice amenities.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, cool, clean Madison hotel

Absolutely wonderful hotel with wonderful front desk staff. Fun, modern vibe in the entire hotel! Will definitely return.
Stayed 7 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, decent breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 4 nights in Dec 2024

6/10 Okay

Bailey

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness

It was okay

Everything was just okay, when we arrived I waited probably 10mins for someone to come to the front desk. When the front desk agent got there they had their AirPods in their ears, seemed annoyed that they even had to check me in. Our room was fine, but everything seemed just a little dirty, our toilet had what looked like blood on the side and on the wall beside the garbage and toilet.
Stayed 1 night in Dec 2024

10/10 Excellent

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, free bottled water, coffee (decent), and fresh fruit. Plus a little convenience area with snacks, beverages, and beer or wine to buy. Breakfast was servicable, but we hardly ever eat hotel breakfasts. It was clean and fresh wirh the typical choices. Nice game area, workout room. Friendly staff every time we stay there (now 6 times). It's always our first choice in Madison.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great choice for bargain price

We were impressed by this hotel. It was conveniently located. All staff we encountered were friendly. The hotel was clean—both our room and the public areas. The breakfast buffet was well-stocked and clean. We also liked that the eating area was spread out, so we had some privacy while eating. The room was basic but had plenty of room for sleeping and getting ready for the day. The floors in the room are not carpeted, which was a little chilly. This is not a luxurious place, but for the very reasonable price, it was a great place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyhing was very nice, except the $70 dog fee which i was not awre of when I booked.
Stayed 1 night in Dec 2024

10/10 Excellent

Hafso

Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and simple.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for overnight stay

Perfect for a quick overnight stay. Clean. Very good breakfast. Good value. I'd certainly stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ram, Lewisville

Stayed 5 nights in Sep 2024

10/10 Excellent

Wednesday

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great
Stayed 1 night in Dec 2024