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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Reception
42-inch LCD TV with satellite channels, TV, pay films
Bar (on property)
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
1109 White Ave, Knoxville, TN, 37916
  • University of Tennessee
    1 min walk
  • World's Fair Park
    5 min walk
  • Sunsphere Tower
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    17 min drive

Room options

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Knoxville

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1381)
The price is NZ$225
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hilton Knoxville

About the area

Knoxville

With a stay at Cumberland House Knoxville, Tapestry Collection by Hilton, you'll be centrally located in Knoxville, steps from University of Tennessee and 7 minutes by foot from Knoxville Convention Center. .This hotel is 0.6 mi (0.9 km) from Neyland Stadium and 0.2 mi (0.4 km) from Knoxville Museum of Art.

What's nearby

  • University of Tennessee - 1 min walk - 0.1 km
  • Knoxville Convention Center - 7 min walk - 0.6 km
  • Neyland Stadium - 11 min walk - 1.0 km
  • Market Square - 13 min walk - 1.2 km
  • Thompson–Boling Arena - 17 min walk - 1.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Stock & Barrel - ‬14 min walk
  • ‪Balter Beer Works - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬11 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a 24-hour fitness center, steps from University of Tennessee
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Tussie Mussie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Knoxville? This hotel has 3471 square feet (322 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour fitness centre
  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (3471 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 14 per person
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 708 out of 1072 reviews" "
Rating 8 - Good. 225 out of 1072 reviews" "
Rating 6 - Okay. 93 out of 1072 reviews" "
Rating 4 - Poor. 26 out of 1072 reviews" "
Rating 2 - Terrible. 20 out of 1072 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Skyla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff is super awesome and friendly, very clean and loved the atmosphere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aleson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quiet and safe area.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

tree

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I will start with that the hotel is in a great location to the UT campus, the room was clean, and the lobby is cute. Other than this, the stay is not worth the price. We were here one night from moving my child into dorm and got in late. We found out the TV kept cutting in and out so you can't even watch it. It was 11pm so we thought, just one night. We then noticed the next morning, the coffee maker doesn't work and the phone to call the lobby doesn't work. Called from my cell phone to let the desk know and was told I should have known last night and called when an engineer was there. What?? We didn't know the coffee maker or phone wasn't working until now. Save your $$, parking is not included ( additional $35 a night), breakfast not included, and in our case the TV, coffee maker, and phone didn't work. The worst part is there was no offer to send someone up to fix it and they would just take care of it when we leave. Our check out time is still 5 hrs away.
Stayed 1 night in Aug 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get rid of the valet parking!
The room was very clean and excellent overall. We enjoyed the unique "tapestry" theme decorations. However, for such a nice hotel, there were some awkward arrangements in the room. For example, there was no place to hang hand towels near the sink. Also, the trash can was next to the toliet instead of near the sink. The main negative experience was that parking was $ 35 a day and was obligatorily valet, so there was additional tips to the valet ($ 3 minimum tip). We took our car in and out several times, so these tips added up. This was also particularly irritating because the parking was under the hotel and easily accessible by the hotel elevator. We didn't need a valet to park our car.
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was atrocious. But everything else was wonderful. Room was beautiful and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, just on the outskirts but walkable to everything, caught the trolly line, walked the world fair park.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sterling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfy and cute!
Stayed 1 night in Aug 2024

10/10 Excellent

Jethro

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place
Stayed 3 nights in Aug 2024

10/10 Excellent

James R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gave a bespoke boutique vibe at a very reasonable price. Very low key, yet calmly classy. Hard to pull off.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel close to downtown.
The hotel was well situated (walking distance from downtown) in a nice quiet neighborhood and was nicely designed/decorated. Front desk was welcoming and helpful. Room was clean and comfortable, with everything you need. Bed very comfortable. They charge 35$ for valet parking, but there is quite a bit of parking all around the hotel, including in the UT covered parking lot across the street (may not be available during school year). Also, costly pet fee of 100$ per stay. And finally, upon packing up to leave, we discovered ants on the floor, although they did not bother us while in the room. Let the front desk know on the way out. Overall, would recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were moving our daughter into her apartment in the neighborhood. We checked in late, around 10:00. The front desk person was really rude. People working directly with the public should conduct themselves better.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite Tapestry Hotel
Amazing hotel. Loved the modern details and the Tapestry theme was well thought out and evident through the hotel. The staff was very friendly. I will stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was like sleeping on a cloud.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Only stayed one night so there isn't anything I didn't like about my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly… especially with the crowd strike outage.
Stayed 1 night in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024