All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 234 out of 513 reviews" "
10 - Excellent
234
Rating 8 - Good. 157 out of 513 reviews" "
8 - Good
157
Rating 6 - Okay. 73 out of 513 reviews" "
6 - Okay
73
Rating 4 - Poor. 33 out of 513 reviews" "
4 - Poor
33
Rating 2 - Terrible. 16 out of 513 reviews" "
2 - Terrible
16
8.4/10
Cleanliness
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
ronald
Travelled with family
30 Oct 2024
Disliked: Amenities
not like a hotel more like an apt, lots of child ren that lived in apts
The walls were cracked, the wall paint was scraped off in places, the light over the kitchen table was hanging on its electric wires, the floor outside the small bathroom was warped and made us trip several times, the electric outlet behind the bedside table was not operational, the hallways outside room to the elevator were ugly and scary. Check in was rushed and unfriendly. Check out was very pleasant and the check out guest attendant was very helpful.
Apartment was very clean and close to several restaurants. A shuttle to the airport was very helpful.
Helene
Stayed 1 night in Oct 2024
6/10 Okay
Eduardo
12 Oct 2024
Eduardo
Stayed 6 nights in Oct 2024
4/10 Poor
erik jan
Business traveller
11 Oct 2024
Disliked: Cleanliness, room comfort
erik jan
Stayed 3 nights in Oct 2024
6/10 Okay
Verified traveller
Business traveller
11 Oct 2024
Disliked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Oct 2024
4/10 Poor
David
Business traveller
9 Oct 2024
Disliked: Room comfort
Noisy hotel
My room was facing the factory and it was very noisy at night. Also the hotel facility is tired
David
Stayed 3 nights in Oct 2024
2/10 Terrible
Taher
6 Oct 2024
Disliked: Cleanliness, room comfort
NOT GOOD
Terrible place. People shouting at each other late into the night and very early morning. I think the place must be used as a social housing, which is fine, but it should not be listed as a tourist accommodation. Also, although it is advertised as a furnished apartment with a kitchen, there was no cookware in the apartment. We went to the grocery store and purchased few things to cook for the night only to find out that there there is no cookware in the apartment. At checking out we found out that you have to go to the reception and request the cookware and you must put a deposit to get that. I can go on and on but enough is said.
Poor communication front desk. And dining area ladies not welcoming bad attitude. We sat at the table and no one would come to get our order we left and they did not acknowledge that we even left. The cleaning lady did not wash our dishes. Also, I called front desk for an iron and told me they would bring one and they never did bring me the iron. Had to get a box of pots and pans from the kitchen and to use at the apartment that was weird. Got lost in finding the room when we arrived. I would not stay here at compost again. No buena estancia. 😔☹️
Great option if you need to stay close to Madrid airport. Lots of dinning options plus you have a shopping mall just a few steps from the hotel. It wasn’t my first time staying there. Because of the price and the location, I always stay there the night before my flight.
Larger property. Was loud at night. Not near dinning. The staff at check in were great. Staff at cafeteria were not very friendly or attentive. Rooms were very large and clean.