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Hostal Charlotte

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hostal Charlotte

Daily continental breakfast (EUR 10 per person)
Triple Room, City View
Interior
Double Room, Terrace, City View | View from room
Double Room, Terrace, City View | Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    4 min walk
  • Plaza de España - Princesa
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room, Terrace, City View

Double Room, Terrace, City View | Terrace/patio

Double Room, Terrace, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

  • 14 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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About the area

Madrid

With a stay at Hostal Charlotte, you'll be centrally located in Madrid, steps from Gran Via and 7 minutes by foot from Puerta del Sol. .This hostal is 0.5 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.9 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 7 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 10 min walk
  • Prado Museum - 19 min walk

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬1 min walk

About this property

Hostal Charlotte

Hostal with a rooftop terrace, steps from Gran Via
Hostal Charlotte offers 10 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at the hostal's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:30 AM and 11:30 AM.
Onsite venue - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 8:30 AM–11:30 AM on weekends: EUR 10 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Luggage storage is available for a surcharge.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Hostal Charlotte Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 154 reviews" "
Rating 8 - Good. 63 out of 154 reviews" "
Rating 6 - Okay. 27 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 6 out of 154 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mehdi

Travelled with family
Liked: Property conditions & facilities
Fun Experience
We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023

2/10 Terrible

InSung

Travelled with family
Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022

10/10 Excellent

Jonathan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel.
Stayed 2 nights in Sep 2021

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, helpful and friendly reception staff. Check in slightly confusing - ensure to contact the property prior to arrival. Roof terrace bar music and people walking around up there is quite noisy in the rooms.
Stayed 2 nights in Mar 2021

8/10 Good

Halldór Már

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good located
the only problem was when I tried to call the hotel and nobody pick up, tried many times
Stayed 5 nights in Dec 2020

10/10 Excellent

F M W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception isn’t on ground floor...
My train was delayed so I tried to contact the hostel to let them know that I will arrive a little late, no one answered ever. Once I got there, no one at the main door, still not answering the phone, so I went upstairs to the hostel floor to knock on the door and still no answer. It was past midnight and I had spent 45 minutes trying to reach someone to check in. One guy showed up by the stairs and told me reception was on 7th. Floor LOL! Who knew? Why this info isn’t on the web? Other than that incident the room was so comfy and clean, still worthy staying here.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Diego, Rosario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tocó la terraza con vista a la ciudad... Muy lindo. La única contra que tiene es la espera del ascensor...
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is superb. However, the property isn’t completely accessibility designed. You had to take a few stairs to the elevator and the elevator did not go to the rooftop. My mom had a hard time going up those stairs and of course didn’t get to see the rooftop. Also, someone walked in on us as we were sleeping!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

JIE

Disliked: Staff & service, property conditions & facilities, room comfort
We booked the room with breakfast included. But when we go to Sky44 to have breakfast, they font have our room number on their list. Asked front desk staff, they confirmed I do have breakfast. Obviously, they forget about it. The room is small. WI-FI is so bad. Asked front desk staff to reboot their router. But soon went bad again. Their are several hostal in the building. But hostal Charlotte is not listed at the street level. The booking says go to floor 9. But the front desk is at flor 7. The location is good on Gran Via. But it is noisy at night
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, cleanliness, separate shower and toilet in separate rooms within the room, two sinks and the roof top restaurant/bar is a nice additional. It was a little hard to find and the name isn't listed out on the signs, this is important since there are several other hostels located in the same building.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, very well located, nice and clean
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy centrico, limpio y moderno, empleados atentos y corteses.
Stayed 4 nights in Mar 2019

8/10 Good

Daniela L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Everything was fine and the location is perfect
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
this was a great budget stay and awesome location. the staff was rude.
Stayed 3 nights in Oct 2018

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
In the heart of Madrids central commercial area
Stayed 3 nights in Oct 2018

8/10 Good

Sam, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Based in the city. Can get loud! Pay extra for the terrace city view it is definatly worth it. Good value for money overall very impressed.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Location
Very quick check in, beautiful common areas, quiet spot in the busiest place in the city. Clean, lovely beds. Clean, modern bathroom. Working wifi. Great views of the city. A/C controls at reception, so it was a bit warm for us.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly good hotel
The hotel location is very central and right in front of a metro stop. The room had a basic modern look, it was reasonably clean and it's spacious. The downsides are the noise from other guests coming and going that can easily be heard in the room and the air conditioning that cannot be controlled by the guests.
Stayed 2 nights in Aug 2018