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Hostal Royal Cruz

3.0 star property

Photo gallery for Hostal Royal Cruz

Front of property
Hallway
Front of property
Cafe
Double Room, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

Premium Twin Room, Ensuite

  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room, Ensuite

Family Twin Room, Ensuite

Family Twin Room, Ensuite

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

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Property entrance

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  • Air conditioning
  • Breakfast available
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4.5 out of 5, Wonderful, (521)
The price is NZ$325
for 1 room
includes taxes & fees
8 May - 9 May
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About the area

Madrid

With a stay at Hostal Royal Cruz, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 3 minutes by foot from Puerta del Sol. .This hostal is 0.3 mi (0.5 km) from Plaza Mayor and 0.4 mi (0.7 km) from Gran Via.

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 12 min walk - 1.0 km
  • Royal Palace of Madrid - 13 min walk - 1.2 km

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Eccolo Gelato - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Dubliners - ‬1 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Ginger - ‬1 min walk

About this property

Hostal Royal Cruz

Central hostal with a 24-hour front desk connected to the convention center in Madrid
Hostal Royal Cruz offers 12 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hostal Royal Cruz. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 259 reviews
Rating 8 - Good. 79 out of 259 reviews
Rating 6 - Okay. 13 out of 259 reviews
Rating 4 - Poor. 2 out of 259 reviews
Rating 2 - Terrible. 2 out of 259 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judyvette

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Very clean and close to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small. The bed very comfortable. You are on a main street with bars across the street & cars driving by all night. This building is four Hostel's on all the floors. They do have an elevator however when we arrived to check in it was out of order & had to haul the luggage up to the third floor. It was working by the time we returned from our evening out. This was perfect for our last night in Madrid.
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Liked: Staff & service
Room much too small and no storage but friendly and helpful ataff
Stayed 2 nights in Oct 2024

4/10 Poor

guofang

Travelled with family
Liked: Cleanliness, staff & service
Too noisy at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay for a few nights. Don’t be “scared” by the fact that there are a few hostels in the same building or even on the same floor. This one is quiet, clean, with 24/7 desk service and a great team taking care of all your needs. I’ve been in smaller rooms at 4 star hotels. Nice bathroom too with good water pressure. Also, it’s quite surprising and lovely to have always free water, milk, tea and pastries available in the kitchen. And you can’t beat the location which is basically walking distance or a short subway ride from most iconic places and museums in Madrid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for getting around downtown Madrid. Easy access to Sol subway station. Lots of food and drink options. Staff are very kind. Hostel is absolutely spotless! Would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Stayed 2 nights in May 2024

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, basic, very clean

While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Stayed 1 night in Apr 2024

10/10 Excellent

MARCIA, Plainfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had a great space with a private bathroom. Friendly staff and free snacks, coffee, water was a plus. It did not disappoint us even though it’s a “Hostal” we felt like it was a small hotel the whole time. A little confusing to find at first, it’s located in the same building as other hostels but we figured it out pretty quickly. Very safe!!! Great food options near us, walkable to almost anywhere. Definitely recommend
Stayed 3 nights in Feb 2024

8/10 Good

Christoph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mil gracias por hacer que mi estadía en Madrid fuera magnífica! Desde que abrí la puerta al hostal se respira aroma a limpio. Rosa es un encanto y el servicio es muy placentero. El local está bien céntrico y es bien seguro. Lo recomiendo!!
Stayed 4 nights in Nov 2023

6/10 Okay

Sharon Cornu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Daniel, ny

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Our room was bigger than expected, super clean and comfortable, everything we needed for a weekend stay. Free tea, coffee, water and snacks also included. Would definitely stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

6/10 Okay

george

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: very clean, good water pressure in shower, common area with coffee and water, staff was pleasant and personable. Good location to walk in Sol area. Cons: even by European norms the room and bath were uncomfortably small for 2 people. Our room price was ridiculously expensive for this caliber of accomodation- over $200/night USD. Would not recommend for 2.
Stayed 2 nights in May 2023

2/10 Terrible

Pedro, Miami

Business traveller
Disliked: Staff & service
Horrible staffing! They are never around. And when they finally arrived, they do not solve anything.My mom had a stroke and died suddenly.As a result,I had to leave two days earlier to attend her funeral in Venezuela. I asked for a rain check or refund. They requested my email, and so far NO ANSWER. WILL NEVER STAY AT THIS PLACE AGAIN! Expedia should erase them as a choice.
Stayed 4 nights in May 2023

8/10 Good

Omega

Liked: Property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!!! The hostal was clean and the staff was very friendly. The rooms is very small. Our room was in the opposite way from the reception and was extremely noisy. They offer water bottles free of charge, which was super nice.
Stayed 3 nights in Mar 2023

8/10 Good

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hostel, good location

Nice hostel, good location
Stayed 2 nights in Feb 2023