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Hostal Veracruz

2.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hostal Veracruz

Triple Room
Select Comfort beds, in-room safe, desk, blackout curtains
Exterior
Interior
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Victoria, 1, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪1 min walk‬
  • Plaza de Santa Ana
    ‪3 min walk‬
  • Gran Via
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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Front of property

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The price is NZ$149
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includes taxes & fees
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About the area

Madrid

With a stay at Hostal Veracruz, you'll be centrally located in Madrid, steps from Puerta del Sol and 7 minutes by foot from Gran Via. .This hostal is 0.4 mi (0.7 km) from Plaza Mayor and 0.7 mi (1.1 km) from Prado Museum.

What's nearby

  • Puerta del Sol - 1 min walk
  • Gran Via - 7 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 13 min walk

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

Hostal Veracruz

Hostal in Madrid, steps from Puerta del Sol
Hostal Veracruz offers 22 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 22 air-conditioned guestrooms. Your room comes with a Select Comfort bed. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include express check-in, express check-out, and multilingual staff.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Cots/infant beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Select comfort bed

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Hostal Veracruz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 450 reviews" "
Rating 8 - Good. 184 out of 450 reviews" "
Rating 6 - Okay. 63 out of 450 reviews" "
Rating 4 - Poor. 21 out of 450 reviews" "
Rating 2 - Terrible. 11 out of 450 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Aaron

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was extremely small, did not look like the pictures shown. The parking the hotel had a deal with was closed, and there was no help with a partial reimbursement. Our air conditioner was linking on our bed, they did fix this. The staff were nice, but the room was horrible. It was close to everything, but it was so loud at night we couldn’t sleep.
Stayed 3 nights in Oct 2024

4/10 Poor

William

Disliked: Property conditions & facilities
This is clearly a two-star "hostal," so understand what you are getting before staying there. It is one floor of rental rooms (3rd floor) in a very old building with two other different hostals on the 2nd and 4th floors and a common first floor entrance to all three. The room was very small and very low-end, the paint on the window frames was peeling, and the white towels were old and rough and brownish as if washed in rusty water with stains. We found no remote for either the TV or the AC, and the person at the desk left immediately after our late check in. There is no resemblance between what we got and the pictures of rooms on the actual Hostal Veracruz website. Having said that, the room and its relatively newish bathroom were clean, and I believe the room was safe. The location in Madrid Centro next to Puerta del Sol is excellent though somewhat noisy. Taxis cannot access the hostal directly so you have to walk a block with your luggage, which surprised us but is no big deal. We were charged almost $250 dollars for our one night, which is absurdly overpriced. For people on a budget willing to pay no more than maybe $125 and not looking for something remotely 4 or even 3 star it works, and again the location is excellent. There are probably other hostals in the neighborhood which are actually "nice." But it was not what we expected or led to believe based on the Veracruz website and we would never pay that price for a place like that and would not choose it again.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great location, very nice view from the balcony. We had a great experience staying here.
Stayed 4 nights in Sep 2024

6/10 Okay

Dina

Disliked: Room comfort
Negative impact and reality shock
The hostal is overrated and overpriced. The room was so old with below average condition, however my booking was for a superb double room. To pay such an amount of 137 USD for one single night I think I should be accommodated in a hotel not a hostal. Hotel.com should provide and investigate more accurate information about the properties announced as the photo and the review refelect completely different image
Stayed 1 night in Oct 2024

10/10 Excellent

Lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location, everything was clean and the receptionists were friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Very friendly and helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hostel had a great location, close to major sites. Restaurants around every corner, close to supermarkets and no more than a 20 minute walk to El Retiro park, great statues and place to relax and row a boat! Staff was pleasant, and despite being in a fairly busy area, noise was minimal, beds were comfy and the hostel was clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel in a great area of Madrid
Great location right in the Sol area. Room was only small but was big enough for the 2 of us and was more of a base than somewhere i was going to spend a lot of time in. Reception staff were all great, very friendly and room was cleaned in the daytime when we were out.
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Oralia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, muy buena comunicación, trato amable
Stayed 5 nights in Jun 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Good location
Location is good, 3 minutes walk to subway. No safe box is provided. We stayed there for 3 days. Towels were not changed. No handheld shower head is provided, only with rain shower head.
Stayed 3 nights in Jun 2024

10/10 Excellent

Akmaral

Liked: Cleanliness, amenities, property conditions & facilities
Близко к центру, к Пуэрта дел Sol, чисто, есть хороший душ и кондиционер
Stayed 1 night in Jun 2024

10/10 Excellent

Kelvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for my long weekend in Madrid. Staff were friendly and helpful and the room was simply furnished, but practical and well equipped.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
It was a great location but an extremely small room. It had balconies but one was not allowed to smoke there.
Stayed 2 nights in Jun 2024

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
It was okay
The room was okay, very small but understandable European size but the pillows had stains and the towels were a bit dirty. Our room faced the street and the room was above a bar so we barely slept during our 2 night sleep. If you are coming for enjoying and need sleep this may not be the place.
Stayed 2 nights in Jun 2024

8/10 Good

Maria de los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the my need new towels, they were clean but looked dirty, guess because they are old and over used
Stayed 6 nights in May 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and multiple dining options.
Stayed 1 night in Apr 2024

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you muchas gracias
Stayed 2 nights in Apr 2024

4/10 Poor

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and functional. Staff were super lovely and helpful. Allowed baggage to be left as well the next day. However, room is sooooo loud, there was a party until 5am and there is no sound proofing. Can also hear all the other guests in the hallway. Would not recommend if you are a light sleeper!
Stayed 1 night in Apr 2024

8/10 Good

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Aarika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how cute this place was! Clean and the service was lovely. Also a great location just a few minutes walk from Sol Metro. The only negative was how hard it was to find the property, I walked past the front door several times looking for it.

4/10 Poor

Zoran

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Mar 2024