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CoolRooms Palacio de Atocha

Photo gallery for CoolRooms Palacio de Atocha

Outdoor pool, pool loungers
Creator video
Property entrance
Daily cooked-to-order breakfast (EUR 35 per person)
Staircase
Luxury
4.0 star property
9.8

Exceptional

Serene oasis in vibrant cityscape

Beautifully appointed rooms and elegant decor create a serene oasis amidst the city's vibrant energy. Delight in a refreshing pool, sumptuous breakfast options, and impeccable room service twice daily.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite

Signature Suite

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Madrid

A stay at CoolRooms Palacio de Atocha places you in the heart of Madrid, within a 10-minute walk of Puerta del Sol and Plaza Mayor. .This hotel is 0.6 mi (0.9 km) from National Prado Museum and 0.6 mi (1 km) from Gran Via.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Gran Via - 10 min walk - 0.9 km
  • Plaza de España - Princesa - 11 min walk - 1.0 km

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Acid Bakehouse - ‬3 min walk
  • ‪Casa Alberto - ‬3 min walk
  • ‪Ambu - ‬3 min walk
  • ‪Sky Bar - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

CoolRooms Palacio de Atocha

CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
CoolRooms Palacio de Atocha has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (EUR 32 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 873 out of 960 reviews
Rating 8 - Good. 72 out of 960 reviews
Rating 6 - Okay. 6 out of 960 reviews
Rating 4 - Poor. 4 out of 960 reviews
Rating 2 - Terrible. 5 out of 960 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

oka

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Superb accommodation and excellent service
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at the Palacio De Atocha. I look forward to returning!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely lovely stay at Cool Rooms Palacio De Atocha. The staff was friendly and wonderful! Diego, Luis, Domingo & Paula were so very helpful! My room was luxurious and I will definitely stay again. They offered many extras and my breakfast was delicious!! Beautiful courtyards, conveniently located it was a wonderful experience!! I felt very pampered and taken care of!!
Stayed 1 night in Jan 2026

10/10 Excellent

HEELAN

Travelled with family
Liked: Cleanliness
The room was gorgeous! The staff are very kind, welcoming, and go beyond every step of the way. This hotel is the best hotel that I ever stayed at so far. The room conditions and cleaning were very well done with detail.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fabulous. So accommodating and helpful. The rooms at some of the nicest we have stayed at. We have been back twice since our first visit.
Stayed 1 night in Oct 2025

10/10 Excellent

Enrica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, great and friendly staff!
Stayed 4 nights in Jan 2026

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location, walking distance to all the great attractions, in great neighborhood with lots of local restaurants and shops. Hotel rooms are big and wonderful, the service is amazing. Highly recommend it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2026

10/10 Excellent

Banding

Stayed 4 nights in Dec 2025

10/10 Excellent

Owen Remus

Stayed 1 night in Dec 2025

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities
Everything is perfect, including location, room cleanliness, room amenity, breakfast food variety, staff service and VIP access food and beverage.
Stayed 3 nights in Dec 2025

10/10 Excellent

amirabbas

Stayed 4 nights in Dec 2025

10/10 Excellent

naleesa

Liked: Cleanliness, amenities, property conditions & facilities
Superb everrrything. Such a gorgeous room/hotel friendly staff. Worth every penny felt so pampered the whole time. So pleased with our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sandra

Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff.
Stayed 9 nights in Nov 2025

10/10 Excellent

Toni, Falls Church

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel I've ever stayed in! I absolutely had the very best experience and cannot recommend it highly enough.
Stayed 2 nights in Nov 2025

10/10 Excellent

janet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Wonderful in every way!
Stayed 3 nights in Nov 2025

10/10 Excellent

Pauline, Boxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 3 nights in Nov 2025

10/10 Excellent

Cornelis, Boxford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was large and beautiful! Service was fabulous and location was very central. Loved our stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Hormazd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The most spectacular Suite, in an excellent location with the attention to detail kind of service. Cannot recommend this hotel enough.
Stayed 8 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 5 nights in Oct 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Mariam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

Stayed 3 nights in Oct 2025

10/10 Excellent

Ofer

Travelled with family
Liked: Cleanliness
A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junior suite was excellent, spacious, and super quiet at night, despite being on the mezzanine level above the restaurant. Aircon was excellent and silent, just what as needed when it was 20-25 degrees C outside for most of the day. Bed was large and comfortable and bathroom was very good. Our only complaints about the room are very minor, the usb and usb c ports beside both sides of the bed didnt work so we had to unplug the speaker to plug in our own charger (we have extra long cables so this wasnt an issue for us) and the light switches took some getting used to, only one master switch by the door would turn off the lamps in the seating area so we had to use the master switch by the door to turn off everything, use our phone torch to find the next set of switches at night and then turn on the bedroom lamps as the switches by the bed couldnt control the seating area lamps. Staff were so nice; reception, restaurant and night porter/concierge were all very friendly and helpful. We had a light dinner one night and the food was excellent and staff super helpful, carefully explaining allergen information when the chefs complimentary dish was delivered.
Stayed 2 nights in Oct 2025