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CoolRooms Palacio de Atocha

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for CoolRooms Palacio de Atocha

Terrace/patio
Property entrance
Suite
Outdoor pool, pool loungers
Signature Suite

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    2 min walk
  • Puerta del Sol
    5 min walk
  • Plaza Mayor
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

View all photos for Suite

Suite

Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

  • 100 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Madrid

A stay at CoolRooms Palacio de Atocha places you in the heart of Madrid, within a 10-minute walk of Puerta del Sol and Plaza Mayor. .This hotel is 0.6 mi (1 km) from Gran Via and 0.5 mi (0.8 km) from Museo Nacional Centro de Arte Reina Sofía.

What's nearby

  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 11 min walk
  • Gran Via - 12 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Mauna Loa - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Victorian Madrid hotel in Madrid Centro with a 24-hour front desk
CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Victorian hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
CoolRooms Palacio de Atocha has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 32 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 35 for adults and EUR 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 735 out of 814 reviews" "
Rating 8 - Good. 65 out of 814 reviews" "
Rating 6 - Okay. 6 out of 814 reviews" "
Rating 4 - Poor. 4 out of 814 reviews" "
Rating 2 - Terrible. 4 out of 814 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms and bathrooms , beds are comfy. We had a full large bed instead of two smaller ones pushed together that you often get in Europe. Bathrooms and showers were beautiful and clean, great water pressure in the shower. Staff were super friendly and went out their way to help you. Location was great
Stayed 2 nights in Sep 2024

10/10 Excellent

Chloe

Stayed 4 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Friendly, courteous and helpful. Property is gorgeous. Would highly recommend this hotel
Stayed 4 nights in Sep 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, professional and friendly. Well located property. Delicious breakfast (highly recommended) and food. Spacious room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not our first time in Madrid but certainly the very best hotel we have ever stayed in. Beautiful decor and immaculate rooms. We stayed in a Suite which was huge and kept impeccably clean. Gorgeous pool area to relax and enjoy a drink after a few hours wandering the city. A special thanks to Andres and the front desk team for being so cheerful and welcoming. Can’t wait to return.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marta and Andres at the check in were amazing! They were so helpful and friendly. They’re the best!
Stayed 2 nights in Aug 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the biggest rooms i have ever seen. Very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the best hotel from my 2 week vacation in Spain and Portugal. Stayed here for 2 nights. Staff and service was particularly excellent (special shoutout to Christobal but everyone here was so helpful). Great value.
Stayed 1 night in Aug 2024

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base with peaceful pool area - lovely rooms and really easy to walk everywhere
Stayed 3 nights in Aug 2024

10/10 Excellent

Aleksandr

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Very walkable and safe area.
Stayed 3 nights in Aug 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were gorgeous and staffs are friendly and kindness. The pool were clean. The location is perfect , easy to go central. And easy to get taxi as well. I really recommend it!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with large rooms in Centro
Stayed 3 nights in Aug 2024

10/10 Excellent

Mavie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WERE WONDERFULLY FRIENDLY AND HELPFUL. WE LOVED THE POOL AS IT WAS VERY HOT DURING OUR STAY. VERY CENTRAL LOCATION. THE SUITES ARE HUGE AND WELL APPOINTED. WOULD DEFINATELY STAY AGAIN.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Staff was great, and very attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy days in Madrid
Highly recommend this boutique hotel in the heart of Madrid. Staff couldn’t be more helpful. Lovely rooms. Nice pool. Breakfast worth the money. A lovely stay; would definitely go again.
Stayed 3 nights in Aug 2024

10/10 Excellent

linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very nice and very big the cleaning people Swede very fast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francesca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Stayed 1 night in Aug 2024

8/10 Good

Gazala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humongous rooms and beautifully appointed!
Superb location. Excellently appointed humongous rooms, but common areas need major uplift. I would stay here again because you just don’t get rooms this size anywhere in Europe. Hotels.com has it as a 5 star but it is a 4 star which is a pity because the rooms are just fantastic!
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff, hidden oasis in Madrid
Absolutely amazing staff, so friendly and helpful. This was a great location - the hotel feels like a hidden oasis in the midst of the city. I arrived early from the airport and the staff got me an early check in PLUS an upgraded room. I was so grateful for the personal and friendly service. Delicious breakfast and just overall a lovely experience.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. We had a 2 bedroom suite that was well painted and nice size
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and beautiful! The quality was top notch including bedding, toiletries, and service. There was even a fruit plate and other nibbles in our room welcoming us.
Stayed 1 night in Jul 2024