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InterContinental Madrid, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Madrid, an IHG Hotel

Exterior
Interior
Exterior
Suite, 1 King Bed, Club lounge access (Ava, Castellana View, Terrace)
Body treatments, Thai massages, sports massages, facials, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking available
  • Room service

Explore the area

Map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Paseo de la Castellana
    1 min walk
  • Donde Michel
    1 min walk
  • Gregorio Maranon Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Suite, 1 King Bed, Club lounge access (Ambassador, Terrace)

Suite, 1 King Bed, Club lounge access (Ambassador, Terrace)

Suite, 1 King Bed, Club lounge access (Ambassador, Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, Club lounge access

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Club lounge access (Ava, Castellana View, Terrace)

Suite, 1 King Bed, Club lounge access (Ava, Castellana View, Terrace) | Terrace/patio

Suite, 1 King Bed, Club lounge access (Ava, Castellana View, Terrace)

  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, View (Club Lounge Access)

Junior Suite, 1 King Bed with Sofa bed, View (Club Lounge Access)

Junior Suite, 1 King Bed with Sofa bed, View (Club Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Club, Extra Bed Option)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Club Room, 1 King Bed (Club, Extra Bed Option)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Club lounge access (Castellana View)

Suite, Multiple Beds, Club lounge access (Castellana View)

Suite, Multiple Beds, Club lounge access (Castellana View)

  • 106 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Club lounge access (Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Club lounge access (Castellana View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Club lounge access (Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Single Beds, Club lounge access (Castellana View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Accessible Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Single Beds, Accessible Bathtub

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Pool

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1467)
The price is NZ$386
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Barceló Torre de Madrid

About the area

Madrid

With a stay at InterContinental Madrid, an IHG Hotel, you'll be centrally located in Madrid, a 4-minute walk from Sorolla Museum and a 4-minute drive from Santiago Bernabéu Stadium. .This family-friendly hotel is 1.6 mi (2.6 km) from Thyssen-Bornemisza National Museum and 2 mi (3.2 km) from Prado Museum.

What's nearby

  • Santiago Bernabéu Stadium - 4 min drive
  • Prado Museum - 5 min drive
  • Royal Palace of Madrid - 6 min drive
  • El Retiro Park - 6 min drive
  • Plaza Mayor - 7 min drive

Getting around

  • Gregorio Maranon Station - 3 min walk
  • Nuevos Ministerios Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬1 min walk
  • ‪Casa Longinos - ‬3 min walk
  • ‪Opium Madrid - ‬6 min walk
  • ‪El Jardín del InterContinental - ‬1 min walk
  • ‪BiBo Madrid - ‬3 min walk

About this property

InterContinental Madrid, an IHG Hotel

Luxury Madrid hotel in Chamberí with a health club
InterContinental Madrid, an IHG Hotel offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Thai massages, facials, and body treatments.
Make yourself at home in one of the 302 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access is available. Bathrooms have complimentary toiletries and bidets.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the El Jardin Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Madrid? This hotel has 17829 square feet (1657 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
El Jardin Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (EUR 37 per night)
  • Secured covered valet parking on site (EUR 37 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 39.0 for adults and EUR 19.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Jardin Restaurant

Things to do

  • 24-hour fitness centre
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's toys
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (17829 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - sports
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Handrails in hallways
  • Hallway handrail height (centimetres): 90
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Magnifying mirror
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 123

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 39.0 for adults and EUR 19.5 for children
  • Covered self parking fee: EUR 37 per night
  • Covered valet parking fee: EUR 37 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 688 reviews" "
Rating 8 - Good. 183 out of 688 reviews" "
Rating 6 - Okay. 44 out of 688 reviews" "
Rating 4 - Poor. 28 out of 688 reviews" "
Rating 2 - Terrible. 9 out of 688 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gaith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff excellent customer service easy and fast check in and check out very clean room
Stayed 5 nights in Sep 2024

4/10 Poor

Raul, Lima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to be refurbished
Stayed 1 night in Jun 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and elegant. The staff was welcoming and helpful- from the bellman and VIP Checkin to the cleaning staff and lounge staff. We really enjoyed our stay! We will be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

MARBETHE

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel and staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Ali

I ended paying 440 euro extra for the room over I already paid Expedia
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

10/10 Excellent

Susanna, San Antonio Texas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and delicious club level food and drinks
Stayed 7 nights in Jul 2024

10/10 Excellent

Tabitha

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Garrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard of facilities, room size. Location ok. Staff friendly, helpful, courteous and professional. Only shortcomings were other than news channels, there was no English tv or movies and there were no separate sheets on the bed which would have been preferrable to Doona/quilt given the temperature. Highly recommended.
Stayed 3 nights in Jul 2024

2/10 Terrible

joseph, allentown

I tried to cancel my reservation due to an unexpected surgery that I needed to have on June 25th resulting in me being non weight bearing for 8 weeks and therefore unable to travel. The hotel was completely inflexible refusing to refund my pre-payment despite me being a regular customer in the past. I am a business owner of a US based company who has a subsidiary in Madrid. This requires me to make regular visits to Spain. I can guarantee that future visits will not include staying at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

10/10 Excellent

katya aranda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Una estancia genial, mucho cuidado en los detalles. Lo mejor todo el personal de servicio
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Madrid
We stayed at this hotel as part of a longer trip through Spain. This was by far the best hotel. The service was excellent. The breakfast was excellent. The rooms were very large and clean. The breakfast buffet is excellent. It’s not located near the Madrid central attractions, but the overall service makes it worth it to stay a little further out. I would not hesitate to stay here again. I cannot think of a single negative thing about this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Tanit, Pirrbright

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Cheerful and warm staff
From checkin to checkout, the service was impeccable. Laura at the reception desk greeted me and my crew with cheer and warmth. My group will come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Alnoor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, friendly helpful staff, excellent room with a balcony and plenty of space. All amenities one might expect were available. The Club soace is delightful. Will return!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Myles

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, nice, very helpful staff but very old style
Stayed 1 night in May 2024

10/10 Excellent

Farbod

Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in staff to bar and restaurant staff. All excellent. A special mention to the team in the 1st floor club lounge. They were excellent.
Stayed 3 nights in May 2024

10/10 Excellent

george

Stayed 4 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024